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F2-71(cyan) being displayed that i cannot remove. have used toner chips from other cartridges that work and even swapped the faulty toner chip that throws up the error on to another cartridge and it works ok. The only chip that works is the spent one that is constantly showing toner empty. It seems that any chip showing a decent quantity of toner causes the F2-71 to come up. Just downloaded most recent firmware to try, but any suggestions would be most grateful! thanks in advance

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  • san3409jl Jan 08, 2014

    Hi Jamie , I want to help you with your problem, but I need more information from you. Can you please add details in the comment box?

    Are you trying chips from the color type?

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