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Singer futura xl 400 just stopped working

Have had the machine about a month- using twice for embroidery--and was working great --it suddenly completely stopped -no power or anything the sewing machine will not run at all-and I tried connecting to another power strip --still nothing it is just dead brand new machine

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Other brands of Software

Sorry Dupina you can use other software with the Futura Anita Goodesign, V stitchery and many others, but for the use of Font Software hyperfont is the only one

Posted on Dec 16, 2007

dupina
  • 110 Answers

SOURCE: A brand new Singer Quantum

Dear Magarita, The safety device is activated when thread gets entangled around the bobbin case. First check by removing the plastic see-through plate. If necessary remove the 2 scews on the metal needle plate and remove the bobbin case completely. Put it back and test by turning the handwheel. It should turn freely.

Hope this solves your problem.

Posted on Dec 08, 2008

  • 1 Answer

SOURCE: Singer Futura CE100 Connect Error. Check that USB cable is connected and power switch is turned on.

I received an email back from Singer stating that it is not possible at this time to load the Futura software on a 64-bit system using Vista. I have emailed to ask whether it would load if the OS were XP, but I haven't heard back yet.

They said that they were working on finding a fix for this, but they aren't sure that they will since it's a hardware problem.

Posted on Mar 09, 2009

  • 2 Answers

SOURCE: Singer Futura CE100 Connect Error. Check that USB cable is connected and power switch is turned on.

So here's what I did and it worked for me. Somehow the WinDriver that is on the software is uninstalling itself and needs to be listed with the drivers for Jungo for this software to work. I installed the software when I first got the machine with no problems, then suddenly I couldn't open it and was receiving the same connection error. When you go to http://www.futura-support.com/faq/machine.htm#2 to install the drivers, you'll notice their screen shot shows both the CLEM driver and the WinDriver. Check your machine following their instructions to see if you have both listed under the Jungo driver. If not, go to http://www.jungo.com/st/windriver_usb_pci_driver_development_software.html and select the link under "Available WinDriver Toolkits" for your operating systems (I selected WinDriver USB for Windows). It asks a bunch of questions which I didn't know the answer to so I selected "other" on almost everything then entered "NA"or "?" for the other description. Select Download now and it will need to restart your computer. Once done, I looked at the device manager again and now WinDriver is listed under Jungo and CLEM and the software opens, no problems.

This will at least temporarily solve the issue, however, it's a free trial which means the download will expire at some point. Good news is, the windriver is on the futura disk, I just don't know why it's not installing or staying on the machine. I am sending all of this to Singer to figure out what they're missing in the installation files and hopefully get a fix permanently.

Good luck!

Posted on Mar 13, 2009

  • 233 Answers

SOURCE: Will Mac run Singer® Futura

The software doesn't run on MAC. And you can't get a download directly off the internet, at least not anywhere that I've found. When I couldn't find my disk a few months ago all of my research told me that I had to purchase a replacement CD from Singer.

Posted on Apr 04, 2011

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