Question about Sony Handycam DCR-HC40 Mini DV Digital Camcorder

3 Answers

Sony handycam DCR-HC20 Screen blank

The display screen is always blank - on camera mode.

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  • Anonymous Nov 15, 2007

    blank screen

  • diegom Jan 04, 2008

    I bought my DCR-HC20 before 2004 and just now is having ccd problems, no picture is showing on LCD but I am able to see/hear previous recorded tapes. I went to Sony website, as recommended at fixya, and was able to print a service request. Go here:



    http://esupport.sony.com/US/perl/model-h...



    Select "Important Notice About Your Sony Product" and follow the instructions.



    Regards, diegom

  • kercor15 Feb 13, 2008

    I have the same problem with my handycam DCR-HC20.  For some reason, I can play back and view no problem, but cannot film anymore. Screen is dark, as though the cap is on it.  It was barely used in 4 years, practically brand new, never dropped. I am pretty mad, it wasn't cheap. Please help!!

  • Anonymous Mar 15, 2008

    My sonyhandycam HC20 has no video, only audio. It pisses me off, and I have not even used it much! I've tired everything but can't get it on.

  • porcupine63 Apr 03, 2008

    Yeah, I have the HC20 too. And I am more than pissed off. I have used this camera MAYBE 10X. Never dropped, never wet, always stored in a safe place. Then one day nothing on the screen, just sound. Plays back old tapes, but won't record for SH*T. Like the rest of you guys, I paid a decent amount for this camera. Thought I had a good product. I'm going to try that website, but I'm pretty sceptical, because I once had a problem with a Sony PS2, but Sony wouldn't fix it because I couldn't find the 9 month old receipt. So... My hopes aren't very high right now.

  • Anonymous May 10, 2008

    Same damn problem with Sony Handycam DCR H20!  Again, onyl three years old and piece of junk.  Won't record... screen is black.   What to do???

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I $5.00 because the same thing was goin on...I went into page 2 or 3....find the word date code push it and change and it should work fine..mine does..

Posted on Sep 11, 2013

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I had the same problem and when I called them to my surprise there has been a recall because of this problem . Wow I then asked the sony spokesperson why I did not recieve information about this problem his answer to my shock was well not every camcorder is having this problem so they wont tell you of the recall unless you ask

Posted on Apr 17, 2008

  • Calvin Hang Sep 29, 2011

    I know that it was been over a year ago that you answered this, but do you have their number to call? I recently found my sony handycam DCR-HC20 and it rarely shows the screen, but I just gave hope on it. Theres a black screen but it can still record sounds and I can watch old tapes etc. Can you please email me at calvindeanhang@gmail.com Thank you!

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The ccd image sensor of your camera is defective that why is no image you see..better go to sony service center for replacement of the sensor...

Posted on Aug 11, 2007

  • christian tope Aug 28, 2007

    the model of your camera is one of the recall product cause of the production error of the ccd image sensor...and i know that is free for replacing it...just log on to the sony customer service and get some copy of that page as a proof that your camera is one of the recall product.....

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SOURCE: Blank screen

Hi: Check and see if there is an X as in escape out of the Menu Mode. If there is no X,then look fo OK. Good Luck. zeffy57.

Posted on May 29, 2007

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Hi: Check and see if there is an X as in escape out of the Menu Mode. If there is no X,then look fo OK. Good Luck. zeffy57.

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