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Canon ir 400 error code e004

Hello sir my xerox mechine is cannon ir400 and it is showing that error code of e0004 and not pressing the key pad keys also what should i do for this problem please solve this problem

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The error code E004 deals with the fixing unit. Odds are that you may have one or all of the following parts need to be replaced > the fixing lamps or thermistor or the thermal fuse or the upper fixing roller.... Just for starters... Good Luck

Posted on May 08, 2013

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Posted on Jan 11, 2010

canontech
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SOURCE: cannon ir400 error e004

Hi,for error code E004-001 or E004-002

Cause:
The SSR has a short circuit.
• The SSR has an error.
• The DC controller PCB has a fault.
The heater relay has an error.
• The heater relay has an error.
• The DC controller PCB has a fault.

Description:
• The fixing heater remains
on.
• The fixing temperature has
increased abnormally.
The heater relay remains on.

FIRST TRY TO CLEAR ERROR:
Resetting Errors
1. The following error codes cannot be reset by merely turning off and then on the main power.
They require resetting in service mode:
E000, E001, E002, E003, E004, E032, E717
1) Start service mode, and select COPIER>FUNCTION>CLEAR>ERR.
2) Press the OK key.
3) Turn off and then on the main power.
2. Error codes other than the above may be reset by turning off and then on the main power.
n Detail Code
Some error codes offer detail codes, which may be checked in service mode:
COPIER>DISPLAY>ERR (3rd block from the right)

SERVICE MODE:
1) Press the asterisk key ' * ' on the control panel.
2) Press '2' and '8' on the keypad at the same time.
3) Press the asterisk key ' * ' on the control panel.


If these doesn helps, you need to call service to locate the fault, wich is probably bad thermistor.

Hope that helps!

Posted on Aug 19, 2010

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How to go service mode Cannon ir 400 ?


Here is the error code page http://www.scribd.com/doc/56428927/iR-400-Code-List
And here is the service manual
http://www.scribd.com/doc/135167936/canon-Ir-400-Service-Manual
Looking at what the error is, getting into the service mode will not allow you to fix it; you have some parts to replace first.

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Tip

How to resolve Cannon ir400 Error e004


<span>Hi,<br /><br />For error code E004-001 or E004-002<br /><br />Cause:<br />The SSR has a short circuit.<br />&bull; The SSR has an error.<br />&bull; The DC controller PCB has a fault.<br />The heater relay has an error.<br />&bull; The heater relay has an error.<br />&bull; The DC controller PCB has a fault.<br /><br />Description:<br />&bull; The fixing heater remains<br />on.<br />&bull; The fixing temperature has<br />increased abnormally.<br />The heater relay remains on.<br /><br />FIRST TRY TO CLEAR ERROR:<br />Resetting Errors<br />1. The following error codes cannot be reset by merely turning off and then on the main power.<br />They require resetting in service mode:<br />E000, E001, E002, E003, E004, E032, E717<br />1) Start service mode, and select COPIER&gt;FUNCTION&gt;CLEAR&gt;ERR.<br />2) Press the OK key.<br />3) Turn off and then on the main power.<br />2. Error codes other than the above may be reset by turning off and then on the main power.<br />n Detail Code<br />Some error codes offer detail codes, which may be checked in service mode:<br />COPIER&gt;DISPLAY&gt;ERR (3rd block from the right)<br /><br />SERVICE MODE: <br />1) Press the asterisk key ' * ' on the control panel.<br />2) Press '2' and '8' on the keypad at the same time.<br />3) Press the asterisk key ' * ' on the control panel.<br /><br /><br />If these doesnt helps, you need to call service to locate the fault, which is probably bad thermistor.<br /><br />Hope that helps!<br /></span>

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