Question about 2wire (1000-400108-001) Router

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2wire not finding broadband connection

I got new 2wire modem 1000HD. I live in Ontario and the new modem is not able to find DSL provider. i bought this modem, cuz old one (speed stream 5260) keeps dropping connection. it is quite old. please help, or is the modem locked to the US providers?

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  • Anonymous Dec 22, 2007

    my 2 wire will drop the tcp stack every time i use my connection i then have to reboot my pc to get back online I have it hardwired thru a marvell yukon ethernet connection. it is a quest isp no phone on the line changed it to dynamic ip and reset the essid to a different ghz then 2.4 to avoid any outside problems such as a phone.win xp media os

  • Anonymous Dec 27, 2007

    I am not able to connect my 2wire2700HG B router to my internet service provider (Qwest-Denver).  A test reveal that i have internet connection however my modem, (2wire) does not connect.   I appreciate any help you can give me

  • Anonymous Jan 04, 2008

    broadband light is not coming on

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I have tried also in the past, to set up a connection with this make of router with an ISP other than the ISP that supplied it and i was not able to get it to connect as i think the firmware is set to only recognise certain ISP IP addresses or MAC settings.

Posted on Aug 10, 2007

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1 Answer

When connecting 2wire wireless dsl light and internet light both stay red, unless i remove the dsl line from the dual filter then light turns green, but either way my Lap top does not respond and says no...


It's possible that the filter could be defective, and it's possible that the telephone line could be interfering with the dsl or signal. Once you have established a good connection, and you now have a green dsl light, you can update the username and password by launching into your modem with the following ip address: 192.168.1.254. Type this on the address bar of your internet explorer. Once you're inside the modem, click on Broadband Link and click Advanced Settings. Update the username and password that which could be you're email address with AT&T and Network password which is provided by your ISP as well. That should get you connected .

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Att dsl internet on deskop and want wireless for my laptop


Yes you can buy a different DSL modem and that should not be a problem , then once you have the new DSL you just contact ATT and they will set up the settings on it...

Oct 09, 2009 | 2wire 2700HG-B Router (2700HGB)

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Cant get the broadband link up


The picture looks like it is a 2wire DSL modem. If this is service from AT&T/SBC you should have gotten filters to put between the phone and the wall jack make sure those are installed. Power off the 2wire modem ( unplug power )Then disconnect all computers and routers you may have from the 2wire router. Plug one computer in to the router then turn on the computer first then plug the power back into the 2wire router. Wait and see if you get an uplink. If not go to this webpage http://homeportal.gateway.2wire.net
The password is probably on the serial number sticker on the 2wire.

Once you are there click on Broadband Link icon. If it says connected you are good to go. If it does not then call the internet provider for registration of 2Wire router to the service

Aug 07, 2009 | 2wire HomePortal 1100 Router...

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No activity on my new speedstream 4200


Ethernet and DSL lights are indicating you have ADSL available on your line, and that you have computers connected to the router.

What has probably happened is that Optus did not set up the new router with your username and password. Go to thw following website for details on how to setup the modem.

http://help.optuszoo.com.au/help/dsl/connected/windows/optus_modems/speedstream_4200



Manual Modem Settings The Optus DSL Broadband self-installation CD configures all the necessary settings for your DSL Broadband service. You do not need to manually configure your modem if you have run the self-installation CD. While the following information is provided for your reference, using the self-installation CD is the recommended method for configuring your modem.
The Siemens SpeedStream 4200 ADSL modem can use either USB or Ethernet to connect to your computer.
  • If you are connecting via USB you will need to run the self-installation CD to install the USB driver before you connect your modem. The Siemens SpeedStream 4200 ADSL modem supplied by Optus has been customised for the Optus DSL Broadband service. Only the USB driver supplied on the self-installation CD will work with the Optus service. If you do not have the self-installation CD, you can download the latest drivers from the Siemens website.
  • If you are connecting via Ethernet it is possible to manually configure your modem without the self-installation CD. Only a web browser is required.
After connecting your modem there are two key steps to manually configure your modem for the Optus DSL Broadband service:
  • PC settings - Configure your computer's Ethernet network interface.
  • Configure Your Modem - Set the password in your modem's configuration pages.
top
PC Settings Step by step instructions are provided for each of the supported Windows operating systems:
  • Windows 98/Me
  • Windows 2000
  • Windows XP
  • Windows Vista
top
Configure Your Modem To configure your modem settings you must now access the configuration manager using your web browser. This is done by entering the IP address in the address bar of the browser window as follows:
Note: If you are updating the password in your modem, please complete steps 1 to 3 only.
Step 1 of 5
  • Enter http://10.1.1.1 (Default IP address of the Optus Supplied Siemens SpeedStream 4200) to access the modem Configuration software. You may wish to add this page to your Favorites for easy access later.
  • The following modem System Summary screen will appear.
ss4200_home_disconnected.gif Step 2 of 5
  • Click on the word Setup in the green menu of options on the left side of the web page. An expanded set of options will be displayed.
  • Click PPP in the list of options that appeared below the word Setup.
  • The ISP Password page will appear:
ss4200_ppp.gif
  • Replace the default username (john_citizen@optusnet.com.au) with the username provided for you by Optus DSL Broadband.
  • Replace the default password with the password provided by Optus DSL Broadband in the Password field.
  • Note: You will find your Optus DSL Broadband username and password on the letter you received with your self-installation kit.
  • Save these details by clicking the Save Settings button.
Step 3 of 5
  • The next screen will ask you to disconnect and reconnect to the Optus DSL Broadband service.
ss4200_ppp_reconnect.gif
  • Click the link to return to the System Summary page.
ss4200_reboot_3.gif
  • Click the Disconnect button to disconnect the modem from the Optus DSL Broadband service. The text on the button will change to Connect.
ss4200_home_disconnected.gif
  • Click Connect to reconnect the modem to the Optus DSL Broadband service.
Step 4 of 5
  • Click on the word Setup in the green menu of options on the left side of the web page. An expanded set of options will be displayed.
  • Click the word Mode in the green menu of options on the left side of the web page.
ss4200_mode.gif
  • Confirm that Optus Bridge is the selected operation mode.
  • If Optus Bridge is not selected click the radio button next to Optus Bridge to select it.
  • Click the Apply button.
Step 5 of 5 ss4200_reboot_1.gif
  • Click the Reboot button to restart the modem using your saved settings.
ss4200_reboot_2.gif
  • After about a minute the modem will return to an operational state and connect to the Optus DSL Broadband service.
ss4200_reboot_3.gif Once the modem has rebooted and the ADSL connection has been successfully established the DSL LED indicator will light steady green.
Your modem is now connected to the Optus DSL Broadband service.

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2 Answers

Can I use AT&T 2WIRE 2701HG-B DSL to ant ISP?


look if u wish to go for verizon service,,they will provide u with a wireless modem as well,,but if u tell them that u hav a modem then they might configure this modem only,,both ATT and verizon are DSL service providers with PPPoE connections.the only thing u need is the username and passwrd from verizon which u have to setup on the first page of the 2wire setup page,,both the connections are dhcp based.so no other connection settings change required.But when u talk with verizon make sure u tell them of the 2wire modem

Moreover verizon has wireless broadband service which is actually a express card tat u have to put into your computer and u can go online anywhere u go within ur country{it works like a mobile phone}

best of luck,,keep me posted

May 14, 2009 | 2wire Wireless-G 802.11g ADSL Gateway

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Can a d-link modem be used for broadband internet connection?


you have to buy a DSL modem that is meant for Broadband only. a dial up modem will not work for broadband. your service provider will be giving you a DSL modem for some charges.

Jan 27, 2009 | Computers & Internet

1 Answer

I need to find the procedure for at&t 2wire DSL modem wireless connection. I lost the security code and password. The Serial N# is 140811022206 and another # is (2701HG-B) could be the model number. ...


Try going to http://Helpme.att.net your support site or try calling your Internet provided and asked them to create a new username and password for your wireless connection.

If your asking for the username and password that you set in the modem configuration page more likely you are going to reset it and call your Internet service provider for the default username and password for your 2wire modem configuration page.

Jan 04, 2009 | Sprint PCS Merlin S720 Mobile Broadband...

1 Answer

Pc can't find 2wire system


hello!

-- who is your internet service provider
-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router


i have read the same problem on the supportrix forum and you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
Step 2: reset the router while power on then Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on and configure the router settings
Step 7: test the Internet connection.

if this still didnot work, upgrade the firmware of your router and repeat the same steps.

note:
configuring the router settings will depends who is your provider. if your isp is dsl you need to configure your ISP username (email address format) and password on the router. if your router is a cable no need to change any settings on the router. it should automatically work

if you are still having trouble configuring your device, try to call supportrix

Aug 28, 2008 | 2wire (1000-400108-001) Router

6 Answers

2wire Wireless router not working w/Comcast cable modem


Its almost impossible to connect a 2wire DSL router with a Cable modem. They dont go hand in hand.
Although you can connect the outgoing ethernet wire from the modem in the last ethernet plug on the back of the router and then have the ethernet connections coming from the router. But not wireless. and if you find a way, contact me at jneal2k9@hotmail.com

Feb 03, 2008 | 2wire (1000-400108-001) Router

1 Answer

Slow speeds compared to speedtouch 330 usb modem


How do you connect to the 2wire 2700HG? Wireless or ethernet? In any case I suggest to access the mdc (management and diagnostic console) of your 2wire and check the DSL Diagnostics under the Troubleshooting Category. Check the attenuation rate of your 2wire there so you can see if external problems are affecting the 2wire. The 2wire is also a modem\router and eventough it rarely affects the speed of your connection, the 2wire Firewall might also affect the speed of your cx. Another thing to check are the electrical interference on your 2wire. EMI (Electro Magnetic Interference) do affect the 2wire router greatly. I mean it LITERALLY. A great Interference can cut your signal strength from full bars to 1 bar even tough your just 10 feet away from the router. You can also check the Broadband Status on the Network at a Glance Page to check if the speed are jumping in and out. And also try to contact your Internet Service Provider or the 2wire direct technical support (1-877-3478680) for further assistance. God Bless!

Sep 16, 2007 | 2wire 2700HG-B Router (2700HGB)

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