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My computer will not recognize apple products

For some reason about a month ago my computer stopped recognizing apple products that I plug into a usb port, but it will read every other thing like my mouse. When my ipod is plugged in to the computer, it will not charge but the computer makes a noise as if it recognized it. Also, when I plug it in it says apple device and has an exclamation point near it. I have tried troubleshooting and that doesn't tell me anything. I don't know why this would randomly start happening, but I think the day before it happened there was a windows update. I don't know but help would be greatly appreciated. Thank you

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  • Audio Player... Master
  • 75,822 Answers

Do a system recovery to a date the system worked ok. The system recovery is in programs then click Accessories then under the tool menu.

Posted on Apr 13, 2017

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6ya6ya
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Posted on Jan 02, 2017

FixMySadMac
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SOURCE: Can't get my iPod to charge or even show up on my computer

Hi there! Often, when an iPod does this it just needs to be 'reset'. To do this, turn on the iPod, and then press and hold the center button and the top ('menu') button just above it. You'll have to hold these two down together for anywhere from 10 to 40 seconds. When you see the screen go dark, you can let go. At that point, you should see the Apple logo appear as the iPod reboots. Take this opportunity to reboot your computer... this might help out as well. When both the computer and iPod have rebooted, go ahead and plug the iPod in and see if you get a response from iTunes. I'm afraid this is not "the" solution, necessarily... there are a number of potential fixes for the issue you're describing, but this is the first thing that I would try. The next thing to try would be to go into your control panel, into the add/remove software program and completely uninstall iTunes. Then reinstall iTunes, reboot the computer, and try again. Best of luck!

Posted on Sep 28, 2007

  • 2 Answers

SOURCE: IPOD SHUFFLE NOT RECOGNIZED

gosh same situation here..but my problem is its error 1442' whats that??? pls help me......cath_xena@yahoo.com.ph

Posted on Sep 16, 2008

  • 2 Answers

SOURCE: Barbie girl mp3 player isn't recognized in Windows

After some time of messing with my daughter's--I desolderd the battery to clear the player--but doing that ,the player now show's up in windows everytime I plug it in. So I would say faulty battery.(Inside player)

Posted on Jan 28, 2009

dvdcdlaser
  • 1285 Answers

SOURCE: My computer stoped recognizing my ipod touch (8g)?

uninstall your old itunes completly than reinstall itunes the latest version. once installed and ready make sure ipod is off. connect usb to pc/ipod and you should be ready to go.
feel free to rate

Posted on Apr 04, 2009

ipodslinger
  • 688 Answers

SOURCE: My Computer and iTunes does not recognize my iPod

put your ipod in disk mode by following these steps.
press and hold the Menu and Center buttons on the clickwheel. when you see the apple appear, switch your fingers to the center and play/pause buttons.
whena check mark appears plug it into you computer and it should detect and mount.
add music and have fun.

Posted on May 24, 2009

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My computer dosent reed my ipod


b> IPods are the most popular MP3 player used. The Apple product is compatible with Mac computers and PCs as long as the appropriate programs are used. In order for an iPod to be used, it must be recognized by your computer. At times you may need to do a bit of troubleshooting, but overall, this is an easy task when these steps are followed.

Download iTunes from Apple for free. ITunes is the program needed to use an iPod. The download is safe and will not give your computer a virus. Plug the white connector cord that came with your iPod into the iPod and into the USB drive on your computer. Open iTunes if it does not automatically open when you plug the iPod into your computer. ITunes should automatically recognize your iPod. Unplug your iPod from the computer. Move the toggle reset button at the top to "hold" three times. Then hold the center button and play button to restart the iPod. Repeat steps one through four. If iTunes does not recognize your iPod, unplug the iPod from your computer. Let the battery die. Charge the iPod and plug it into your computer. The computer should recognize the iPod.
http://www.apple.com/itunes/

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1 Answer

ITunes will not recognize my Ipod MA444LL


There are many reasons why iTunes will not recognize your iPod, whether it's dust or dirt blocking your dock connector or a system setting gone wrong. No matter what model iPod you have, here are a few suggestions for helping the problem of iTunes not recognizing iPod:
  1. Generally speaking, when iTunes does not recognize iPhone, it may have something to do with the version of iTunes. If you are using an old version of iTunes on your computer, it may not be capable of recognizing your iOS devices. So updating iTunes to the latest version is a fastest way to get the problem solved.
  2. If you are running iTunes in the latest version, but still can't get your iPod recognized, you may want to take a look at your computer, sometimes if your computer lacks necessary software, it might lead to the malfunction of iTunes.
  3. USB port on your computer can be another reason why iPod not recognized by iTunes. So you can try more than one USB port to see whether the USB port works well.
  4. Of course, your iPod may also be the cause of iTunes not recognizing iPod. At this moment, you can restart your iPod by holding the Sleep/Wake button and Home button at the same time until you see the Apple logo, then connect iPod to computer with USB cable again.
  5. You should also make sure your iPod trusts your computer, because after changing a new system on computer, your iPod will regard it as a new computer. What's more, you should check out whether Apple Mobile Device Support is installed on computer.
  6. After checking out all the aspects mentioned above, you can try to connect iPod to computer with the USB cable again.

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1 Answer

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My suggestions would be to try a different USB port. If that does not work, uninstall the drivers for the headset and then reinstall them. Sometimes driver files become corrupt and the products that use them won't be recognized. I hope this helps. If it doesn't, please let me know and I will attempt to troubleshoot further.

Mar 30, 2010 | Logitech ClearChat Pro USB Headset

1 Answer

30GB iPod video, connected it to a USB charger, now it's screwed.


Few months ago i have same problem with my apple ipod classic 30GB.

My USB cable is short so computer show that, USB device canot be recognized. I haver replaced my cable. Problem will be in USB slot of ipod.

Replace cable. Problem will be solve.

Sep 23, 2009 | Apple iPod MA446LL/A MP3 Player

1 Answer

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Keep them in the freezer for 3 hours and connect to your system and transfer your data. If drive starts behaving like this, it means you have to transfer the data.

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Hi,
The main reason for getting this message is that the USB chip or part of the connection to the chip has failed. The best way to test to see if the product is defective is to try it on another computer.
This will tell you if the product or the computer port has failed.

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i have the seem probleme since i have installed a new firmware somone know where to find the original firmware ?

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on the one that is working are you using the usb extender? sometimes it starts to work if you dont use it, and just plug it directly into the usb port. i think xp has problems recognizing the extended thing. (srry i really dont know what to call that thing lol)

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It seems that the camera has died and is probably the USB plug at fault. If your a computer savy, you can try to replace the USB plug and re solder the connections together. If off warranty, it is much more efficient to buy a new one.

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1 Answer

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Haskel, Have you tried a different USB wire? Constantly remove of the cord can wear down the contacts/something is on the contacts? Check that I'll get back to you if I find anything relevant. Good Luck, Tim

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