Question about Samsung Washing Machines
Hi, I have a samsung top-loader washer (SW50USP). It does not drain (5E error). Filters and hoses are clear. I manually drained by letting the drain hose lower than the washer. However, the washer would not go on to the spinning phase and displays a different error (3E or 4E, can't remember). I took the drain pump off and resistance-tested the terminals: 9kOhms which to me means that the pump is dead. Question: 1) is it likely that there is a problem with the spinning mechanics/electronics too? It worked fine. What's the chance that 2 separate components fail at the same time? I just want to make sure the new pump investment is worthwhile and I won't be stuck with a draining but not spinning washing machine. Thanks
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Posted on Jan 02, 2017
what I have found is that the washer thinks it is not pumping out .. if your drain pump is clearly removing the all the water in a good time... then the problem is your pressure switch...it is telling the computer that it still has water in the machine...
replace the pressure switch and it will solve your f21 error.
It is a round unit on the right hand side on top...with a tube and wires going to it...let me know if it helps
Posted on Apr 05, 2008
First thin I would try is to check your thermal fuse for continuity.
Its located on the tunnel that incases the heasting element.
Try putting the machine into diagnostic mode. If it won't enter diagnostic mode, then you need to replace the main control board.
You also want to check the drain hose, the end of the hose is tapperd and tends to collect lint. Run a coat hanger up the hose and see if you can fish something out also check that belt.
Posted on Oct 06, 2008
Based on what you said about clicking noise from pump and pump getting hot (this pump is liquid cooled-sealed) I would recommend replacing the pump first then the control board. Board is located on top right front corner, not inside console area, simply slide the top back to see this. unit slides back to unmount. however as I said before this code did not exist and usually means bad board and this is common on whirlpool made machines. you do not need buy this from sears, use sears for part numbers these are whirlpool numbers.
Posted on Mar 22, 2009
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