Question about Sony BRAVIA KDL-V32XBR1 32 in. LCD HDTV
It just started happening. At the tp of the screen where the information bar is there is about a 3 inch horizonal line that is not insync with the rest of the picture. Any suggestion?
Hi rz9z58, Unfortunately, I've had a look around on the net, and this is a problem that you can't fix yourself. It's to do with a rare fault in the software of the Bravia Engine. If you can still return it to Sony under warranty, then go for that - just contact their customer support to arrange it. If not, still give them a ring; the quote they give may be pricey, but not as expensive as getting a whole new set. If it really is too expensive, try to address a letter to the CEO explaining your discontent - nine times out of ten you'll get a profitable response. Saying all of this though, if you live in the UK you're entitled uner the 1979 Sale of Goods Act to take it back to the store you bought it from without a receipt for up to six years after purchase, and they're obliged to take it back. It's 'unfit for purpose'. If you're not, there must be something like that where you are...do look into it, as it could be the solution you need - the television must be, after all, relatively new. Apologies for the bad news, but as I say, I'm pretty certain that you can't do anything about this...it's just an instability in the software of a few machines. If this has helped, I'd appreciate an appropriate rating. Regards, badegine
Posted on Aug 10, 2007
Tips for a great answer:
Dec 08, 2013 | Emerson LC320EM9 32 in. LCD HDTV
Feb 04, 2011 | LG Flat Panel Televisions
Oct 18, 2009 | LG 42LC2D 42 in. LCD HDTV
Oct 10, 2009 | Vizio Flat Panel Televisions
Dec 30, 2008 | Samsung PS42S5H 42 in. HD-Ready Plasma...
Aug 14, 2008 | Sony KDF-E42A10 42 in. LCD Television
136 people viewed this question
Usually answered in minutes!