Question about NorStar M7310 Corded Phone

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Norstar 7310 won't park calls

I few months ago, I programed my office's norstar phones to have our names come up on the display. I followed instructions that I found online and it worked great. However, since that time, I have not been able to park calls. All other phones in the building are still able to do so, and I can answer and transfer calls without a problem. Everything else seems to work fine. It's getting to be a hassle to transfer a call to another phone in the office in order to park the call. Any suggestions on fixing it? or is the phone shot? thanks!!

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Are you using the feature code to park the calls or a PARK button? If you are using a button, check its real designation by pressing FTR *0, then press the button marked PARK. The display will show you what it is programmed as. To reprogram it, press FTR *3, press the PARK button, then press FTR 74. That button will then be PARK. You should always be able to do it manually by pressing FTR 74 while on a call to park it.

Posted on Sep 16, 2007

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