Question about Dell Wireless Keyboard Optical Mouse w0147

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Keyboard not working...

I have replaced the batteries, cleaned the keys restarted the computer, everything I can think of, and it still won't work. The mouse is still working. I have all but given up. Should I just go buy a new keyboard/mouse?

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Re: Keyboard not working...

I just had the same problem with my keyboard. My mouse was working fine but the keyboard was completely non responsive. I was about ready to give up, but then I decided to give it a good clean. As soon as I put the batteries back in I decided to try to reestablish the connection. It worked, no problem. I'm not sure why being dirty (although it was really bad) would stop it from working altogether, but cleaning it seemed to solve the problem.

Posted on Nov 27, 2007

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Re: Keyboard not working...

Have you pressed the connect button on the bottom (or side) of the keyboard. Having the mouse working means that all the rest of the kit is working, (as the reciever can connect to the mouse) if the keyboard will not connect (after pressing connect a few times)it seems that you have a dud transmitter in the keyboard, This does happen unfortunately (the oscilator crystal fails) if within warrantee try to get it replaced. Hope this helps

Posted on Aug 10, 2007

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What is the problem why the arrow keys functioning differently.

Disconnect and reconnect your computer keyboard, then restart your computer.

Sometimes a poor connection can result in keys not working on your keyboard

Update the device driver for your keyboard by going to the manufacturer's website of your keyboard, and then download and install the latest driver matching the brand and model number of your keyboard.

Disconnect your keyboard from your computer and inspect the pins in the keyboard connector if you have a PS/2 connector.

The PS/2 connector for your keyboard has six pins, which connect into a PS/2 port of your personal computer, to allow for communication to and from your keyboard.

Straighten any bent pins you may find, by gently using a ballpoint pen.

You must replace your keyboard if you see broken pins.

Try testing your keys using a different application, such as another word processing program. Keys like the function keys on your keyboard labeled F1 through F12 may not work in one application but will work fine in another.

Clean Under Desktop Keys

Disconnect your standard desktop keyboard, then press down on a key not working.

Slip a car key or a flathead screwdriver underneath the key.

Twist the screwdriver or car key until the keyboard key pops off.

Use a damp cloth, moist cotton swabs or compressed air to remove dust, hair, and food crumbs under the key.

Use only water or rubbing alcohol to moisten the cloth and cotton swabs---other cleaners can damage the plastic of your computer.

Position and press down on the key to snap it into place.

Repeat this for all of the keys to clean underneath them, if necessary.

hope this helps

Oct 14, 2012 | Unotron S5100KG Keyboard

1 Answer

"its working external keyboard but

Although having a laptop is certainly convenient, the all-in-one peripheral scheme (mouse, keyboard and speakers) can make individual repairs difficult, and a non-working keyboard can ruin the value of the entire package. However, there are some practical steps you can take to fix a laptop keyboard.

1.Diagnose the problem. When you press a key on your laptop keyboard, does it get stuck? Does the computer respond to your inputs? In almost all of these cases, the solution will lie in opening up your notebook's keyboard. However, to prevent extra work, press every key (do this in a word-processing program) and see which keys are affected. If every single key on a keyboard does not respond, you might have a software issue, which may require specialized help.
2.Clean the area around the keys that are not working. A damp lint-free cloth should be used to clean the surface of the affected keys. If you have stuck keys, use a Q-tip to clean under them, but take care not to pry the keys up, as this could result in further damage to your keyboard.
3.Remove the keys that are not working. Do this by grabbing some fingernail clippers and pulling out the hook-like fingernail cleaner extension. Use the small hook to gently pull the key up , which will expose a collapsible plastic hinge (commonly known as a key retainer) as well as a small rubber circular piece. Gently lift both of these pieces out of the keyboard.
4.Wipe the keyboard sensors clean with a dry cloth. The sensors are the little silver foil-like strips you see after your key components have been removed. Be very careful wiping these down--if they are damaged, they are very expensive to replace. Just gently dab it with a dry lint-free cloth to remove any dust/crumbs/particles that are interfering with your keyboard's functionality. Do not moisten the cloth with water or cleaning solution, as this heightens the risk for damage.
5.Reassemble and replace the keys. Simply fit the key retainer as well the little rubber piece together in the way you found them and then firmly press the key cap back in place.
6.Test your keyboard. Open a word-processing program and then press the replaced keys. If they still don't work, try restarting your computer, or activating a system restore point (to ensure that the problem is not software-related). If the keyboard is still not working, then you may want to think about taking the computer to a repair shop or replacing it altogether. (Keyboard repairs are very expensive.)

I hope you find it very helpful. Thanks.

Aug 22, 2011 | HP D8597A Keyboard

1 Answer

I can't get my wireless keyboard to work even after trying everything can think go or told by Windows XP. Anything else i could try? Lee


First try changing the batteries, reconnect the dongle or the connection device of your wireless keyboard and mouse, then restart your computer. If the step wont work reinstall the Bluetooth/Infrared software driver the wireless keyboard and mouse then restart the computer. If this fails still look under Ad/Remove programs if you have a Setpoint installed then remove it and restart computer, both or at least one of the devices should work. If one or both wont work then you need to contact the manufacturer and have the defective device/s be replaced. Just a heads up, they may ask you to reinstall your operating system / do a reformat of your computer so you need to back up your data ahead of time using a wired keyboard and mouse. Have a nice day ahead!

Aug 13, 2010 | Logitech Wireless Access Duo Optical...

2 Answers

Logitech cordless keyboard not working properly - keys stick or are delayed

Did you spill something on it or is food lodged in unit if so take apart clean.
Fresh batteries would be good start.

Feb 18, 2010 | Logitech Cordless Desktop MX3200 Laser...

1 Answer

One letter on keyboard does not work

if this is a pc and not a laptop pop the key out and press the pad under neath to sea whear the problem is

Oct 28, 2009 | Gateway 2520915 Keyboard

1 Answer

F keys don't work on reboot. Work on Power on boot.

Turn your computer off.
Temporarily replace your keyboard/mouse with "generic" units.
Turn your computer on.
Check that the F-keys work.
Now, do the F-keys work correctly?
Or, do you still get "keyboard failure"?

Jul 22, 2009 | Keyboards & Mice

1 Answer

Microsoft 4000 Keyboard

Start simple - unplug and replug the cord that connects the keyboard to your computer. Try typing again. If it still does not work, restart your computer. If it still does not work after restart, go to Microsoft's website, and redownload the drivers/software for the keyboard. Good luck!

-Tha Mp3 Doctor

Feb 15, 2009 | Microsoft Wireless Laser Desktop 4000...

2 Answers

Logitech keyboard won't work

My key board stopped working. I replaced the batteries and I have know use of it. It will do nothing.

Jun 09, 2008 | Logitech 967437-0403 Keyboard

2 Answers

Keyboard not responding

Solution. My wireles keyboard stopped working except for the F-Lock key, the Media key and the sleep key. It wasn't batteries, even though I tried, communication was there because the above keys were working. Remove the batteries from your keyboard and let it sit for about 10 minutes. Press the red connect button a few times and other various keys every few minutes during that time. This may be the whole "capacitor discharge" trick, but I tired that with someone elses instructions and my keyboard did not work after 2 minutes of key pressing. I think it just needed more time to clear out the secure settings. Good luck, I was about to trash this keyboard until I tried again

Nov 26, 2007 | Elite Logitech Media Keyboard(KB9675590403

2 Answers

Microsoft wireless keyboard

You need to reset the keyboard by turning it over and pressing on the reset button. If it still doesn't work, press on the receiver button then press the button on the back of the keyboard. It resets and connects the keyboard to the system. Hope that will fix it. Bud

Nov 12, 2007 | Keyboards & Mice

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