Question about Dell Wireless Keyboard Optical Mouse w0147

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Keyboard not working...

I have replaced the batteries, cleaned the keys restarted the computer, everything I can think of, and it still won't work. The mouse is still working. I have all but given up. Should I just go buy a new keyboard/mouse?

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  • Nannysue Apr 10, 2008

    I have a wireless keyboard and mouse, and, while the mouse works fine, the keyboard does not. It had been working fine until I had to disconnect everything to rearrange the office furniture. Now I can't get the keyboard to work again. We have replaced the batteries, and the keyboard is not that old to have to be cleaned. Please help.

  • Rickyray Apr 14, 2008

    My Dell Bluetooth wireless keyboard just stopped working one day. I've changed the batteries, run a system restore to well before the problem began and now I can't get the paring function to work.

  • txcajuns Aug 25, 2008

    keys were sticking, I changed batteries now it won't work at all

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2 Answers

I just had the same problem with my keyboard. My mouse was working fine but the keyboard was completely non responsive. I was about ready to give up, but then I decided to give it a good clean. As soon as I put the batteries back in I decided to try to reestablish the connection. It worked, no problem. I'm not sure why being dirty (although it was really bad) would stop it from working altogether, but cleaning it seemed to solve the problem.

Posted on Nov 27, 2007

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Have you pressed the connect button on the bottom (or side) of the keyboard. Having the mouse working means that all the rest of the kit is working, (as the reciever can connect to the mouse) if the keyboard will not connect (after pressing connect a few times)it seems that you have a dud transmitter in the keyboard, This does happen unfortunately (the oscilator crystal fails) if within warrantee try to get it replaced. Hope this helps

Posted on Aug 10, 2007

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Keyboard won't work


When a keyboard stops working, has odd key letters, stuck keys and non-functioning keys for no reason at all, the laptop may have an easy fix solution. However, if liquid spilled on the laptop or the laptop was dropped and as, a consequence, the keyboard doesn't work, or the keyboard device has simply failed, fixing the problem may require a more involved laptop keyboard replacement.

Click start control panel keyboard hardware make sure you have the right keyboard selected or you might have uninstall the keyboard then restart your computer then reinstall it and its drivers Click start control panel administrative tools computer management device manager scroll to keyboard you might see a yellow question /exclamation mark ? ! or a red X right click update driver if your computer came with a motherboard disk the drivers could be on it. If its still not working Tap the "Alt" and "Shift" keys simultaneously if you are pressing one keyboard key and getting a different symbol or letter. This will reset the keyboard defaults on some laptops. Press the "Ctrl" key and tap the "Shift" key simultaneously if the procedure in Step 1 did not work. Press the "Fn" and one of the "F" keys to disable the "Num Lock." Different laptops use different "F" keys to disable the "Num Lock." Toggle each "F" key and press the "Fn" key at the same time to find the right key combination. Check your laptop manual to find the right key combination. Press the "Fn" key and the blue "NumLock" key simultaneously if the keyboard is typing numbers instead of letters or wrong letter keys and the above steps did not solve the problem. b> Keyboard Maintenance b> Blow compressed air in the cracks and crevices of the laptop keyboard. Sometimes dust and debris can cause keys to lock, making such keys non-functional. Disconnect the laptop from the power outlet and remove the battery. Make the tip of a cotton swab as thin as possible by rolling it between your finger tips. Dip the thinned cotton swab in rubbing alcohol and clean the crevices of the keyboard with the cotton swab. Continue cleaning between each key of the keyboard with the alcohol-dipped cotton swab. Use a new cotton swab whenever necessary. Slightly tip up one side of the laptop so dust will move from under the keys to the crevices so you can clean. Blow compressed air into the keyboard again as you did in Step 1 of Section 2. Reconnect the computer to the power and check to see if the issue is resolved. Insert the flat edge of a flat-blade precision screwdriver under a keyboard key and gently pry it up and off. Remember where the keys go, so you can easily replace them. Remove three keys at a time and clean with a cotton swab dipped in alcohol. Replace the keys and remove the next three. Do this until the entire keyboard has been cleaned. Disconnect the laptop from the power outlet and remove the battery again. Turn the computer so the rear is facing you. Remove the screws that hold the plastic hinges in place. Insert a small flat-blade precision screwdriver in the plastic hinge seam and pry the hinges up. Turn the computer back face forward and open the screen as far back as it will go. Continue lifting the plastic hinge and power plate until it comes off. Remove the screws you see holding the keyboard with a precision Phillips screwdriver. Blow compressed air under the keyboard. Lift the cable connector levers slightly and remove the data cable. Clean the cable pins with an alcohol-dipped cotton swab. Replace everything, power on the computer and try the keyboard again to see if the issue is resolved. b> Keyboard Replacement b> Connect an external keyboard to the USB port on the laptop and verify its working condition. Disconnect the external keyboard and verify that the keys on the laptop are still inoperable. Disconnect the laptop from the power outlet and remove the battery. Remove the laptop keyboard as you did in Step 3 of Section 2 by removing the plastic hinge and power button plate, the keyboard screws and disconnecting the data cable from the motherboard connector. Replace the keyboard with a new laptop keyboard for your laptop make and model.

Jan 15, 2013 | Lenovo b560 Notebook

1 Answer

My keyboard wont type


Restore a Laptop Keyboard b> When a keyboard stops working, has odd key letters, stuck keys and non-functioning keys for no reason at all, the laptop may have an easy fix solution. However, if liquid spilled on the laptop or the laptop was dropped and as, a consequence, the keyboard doesn't work, or the keyboard device has simply failed, fixing the problem may require a more involved laptop keyboard replacement.

Click start control panel keyboard hardware make sure you have the right keyboard selected or you might have uninstall the keyboard then restart your computer then reinstall it and its drivers Click start control panel administrative tools computer management device manager scroll to keyboard you might see a yellow question /exclamation mark ? ! or a red X right click update driver if your computer came with a motherboard disk the drivers could be on it. If its still not working Tap the "Alt" and "Shift" keys simultaneously if you are pressing one keyboard key and getting a different symbol or letter. This will reset the keyboard defaults on some laptops. Press the "Ctrl" key and tap the "Shift" key simultaneously if the procedure in Step 1 did not work. Press the "Fn" and one of the "F" keys to disable the "Num Lock." Different laptops use different "F" keys to disable the "Num Lock." Toggle each "F" key and press the "Fn" key at the same time to find the right key combination. Check your laptop manual to find the right key combination. Press the "Fn" key and the blue "NumLock" key simultaneously if the keyboard is typing numbers instead of letters or wrong letter keys and the above steps did not solve the problem. b> Keyboard Maintenance b> Blow compressed air in the cracks and crevices of the laptop keyboard. Sometimes dust and debris can cause keys to lock, making such keys non-functional. Disconnect the laptop from the power outlet and remove the battery. Make the tip of a cotton swab as thin as possible by rolling it between your finger tips. Dip the thinned cotton swab in rubbing alcohol and clean the crevices of the keyboard with the cotton swab. Continue cleaning between each key of the keyboard with the alcohol-dipped cotton swab. Use a new cotton swab whenever necessary. Slightly tip up one side of the laptop so dust will move from under the keys to the crevices so you can clean. Blow compressed air into the keyboard again as you did in Step 1 of Section 2. Reconnect the computer to the power and check to see if the issue is resolved. Insert the flat edge of a flat-blade precision screwdriver under a keyboard key and gently pry it up and off. Remember where the keys go, so you can easily replace them. Remove three keys at a time and clean with a cotton swab dipped in alcohol. Replace the keys and remove the next three. Do this until the entire keyboard has been cleaned. Disconnect the laptop from the power outlet and remove the battery again. Turn the computer so the rear is facing you. Remove the screws that hold the plastic hinges in place. Insert a small flat-blade precision screwdriver in the plastic hinge seam and pry the hinges up. Turn the computer back face forward and open the screen as far back as it will go. Continue lifting the plastic hinge and power plate until it comes off. Remove the screws you see holding the keyboard with a precision Phillips screwdriver. Blow compressed air under the keyboard. Lift the cable connector levers slightly and remove the data cable. Clean the cable pins with an alcohol-dipped cotton swab. Replace everything, power on the computer and try the keyboard again to see if the issue is resolved. b> Keyboard Replacement b> Connect an external keyboard to the USB port on the laptop and verify its working condition. Disconnect the external keyboard and verify that the keys on the laptop are still inoperable. Disconnect the laptop from the power outlet and remove the battery. Remove the laptop keyboard as you did in Step 3 of Section 2 by removing the plastic hinge and power button plate, the keyboard screws and disconnecting the data cable from the motherboard connector. Replace the keyboard with a new laptop keyboard for your laptop make and model.

b>

Jan 11, 2013 | Samsung N145 Plus 10.1 inch Netbook -...

1 Answer

"its working external keyboard but


Although having a laptop is certainly convenient, the all-in-one peripheral scheme (mouse, keyboard and speakers) can make individual repairs difficult, and a non-working keyboard can ruin the value of the entire package. However, there are some practical steps you can take to fix a laptop keyboard.

1.Diagnose the problem. When you press a key on your laptop keyboard, does it get stuck? Does the computer respond to your inputs? In almost all of these cases, the solution will lie in opening up your notebook's keyboard. However, to prevent extra work, press every key (do this in a word-processing program) and see which keys are affected. If every single key on a keyboard does not respond, you might have a software issue, which may require specialized help.
2.Clean the area around the keys that are not working. A damp lint-free cloth should be used to clean the surface of the affected keys. If you have stuck keys, use a Q-tip to clean under them, but take care not to pry the keys up, as this could result in further damage to your keyboard.
3.Remove the keys that are not working. Do this by grabbing some fingernail clippers and pulling out the hook-like fingernail cleaner extension. Use the small hook to gently pull the key up , which will expose a collapsible plastic hinge (commonly known as a key retainer) as well as a small rubber circular piece. Gently lift both of these pieces out of the keyboard.
4.Wipe the keyboard sensors clean with a dry cloth. The sensors are the little silver foil-like strips you see after your key components have been removed. Be very careful wiping these down--if they are damaged, they are very expensive to replace. Just gently dab it with a dry lint-free cloth to remove any dust/crumbs/particles that are interfering with your keyboard's functionality. Do not moisten the cloth with water or cleaning solution, as this heightens the risk for damage.
5.Reassemble and replace the keys. Simply fit the key retainer as well the little rubber piece together in the way you found them and then firmly press the key cap back in place.
6.Test your keyboard. Open a word-processing program and then press the replaced keys. If they still don't work, try restarting your computer, or activating a system restore point (to ensure that the problem is not software-related). If the keyboard is still not working, then you may want to think about taking the computer to a repair shop or replacing it altogether. (Keyboard repairs are very expensive.)

I hope you find it very helpful. Thanks.

Aug 22, 2011 | HP D8597A Keyboard

1 Answer

I can't get my wireless keyboard to work even after trying everything can think go or told by Windows XP. Anything else i could try? Lee


Hi,

First try changing the batteries, reconnect the dongle or the connection device of your wireless keyboard and mouse, then restart your computer. If the step wont work reinstall the Bluetooth/Infrared software driver the wireless keyboard and mouse then restart the computer. If this fails still look under Ad/Remove programs if you have a Setpoint installed then remove it and restart computer, both or at least one of the devices should work. If one or both wont work then you need to contact the manufacturer and have the defective device/s be replaced. Just a heads up, they may ask you to reinstall your operating system / do a reformat of your computer so you need to back up your data ahead of time using a wired keyboard and mouse. Have a nice day ahead!

Aug 13, 2010 | Logitech Wireless Access Duo Optical...

2 Answers

How to unlock the key pad on a dell latitude D600 laptop


Hi. Please do troubleshooting steps below:

1. Check to be sure your "Number Lock" or "Function Lock" keys aren't lit. These can lock out certain parts of your keyboard. If either of these is lit, press them to unlock the locked portion of your keyboard. These can be found at the top right on a laptop and between the number pad and main keys on a desktop keyboard.

2. Save all open programs using your mouse. Use your mouse to restart your computer. This will only work if your computer isn't frozen. If your mouse doesn't move, press the power button on your Dell until the computer turns off. Press it again to restart. If the issue was lack of memory or a locked program, this will unlock your keyboard. Continue to Step 3 if the keyboard is still locked.

3. Shut down your computer using your mouse or power button. Don't restart. Unplug your Dell.

4. Remove the battery if you're using a laptop by turning the laptop over and sliding the battery release latch. Slide the battery out and replace after one minute.

Have a good one!


  • Step 2 Save all open programs using your mouse. Use your mouse to restart your computer. This will only work if your computer isn't frozen. If your mouse doesn't move, press the power button on your Dell until the computer turns off. Press it again to restart. If the issue was lack of memory or a locked program, this will unlock your keyboard. Continue to Step 3 if the keyboard is still locked.
  • Step 3 Shut down your computer using your mouse or power button. Don't restart. Unplug your Dell.
  • Step 4 Remove the battery if you're using a laptop by turning the laptop over and sliding the battery release latch. Slide the battery out and replace after one minute.

  • Read more: How to Unlock a Dell Keyboard | eHow.com http://www.ehow.com/how_5063232_unlock-dell-keyboard.html#ixzz0uguUk4bZ

    Jul 25, 2010 | Dell Latitude D600 Notebook

    1 Answer

    My monitor will not stay on, it goes on sleep mode


    Hi,
    Your problem may be due to the sleep button in your keyboard may got struct into when you cleaned your keyboard.
    Try to resolve the struct in the keys, if any.
    Restart your system and if still your problem persists, then remove your keyboard and restart your computer and try with some other keyboard if possible. Once if you find out that the problem is with your keyboard, then replace the keyboard / service the existing one.'

    I hope this is helpful to you. Please provide your ratings.
    Thanks

    Apr 05, 2010 | E-Machines eMachines Monitor E15T4

    2 Answers

    Logitech cordless keyboard not working properly - keys stick or are delayed


    Did you spill something on it or is food lodged in unit if so take apart clean.
    Fresh batteries would be good start.

    Feb 18, 2010 | Logitech Cordless Desktop MX3200 Laser...

    2 Answers

    Keyboard not responding


    Solution. My wireles keyboard stopped working except for the F-Lock key, the Media key and the sleep key. It wasn't batteries, even though I tried, communication was there because the above keys were working. Remove the batteries from your keyboard and let it sit for about 10 minutes. Press the red connect button a few times and other various keys every few minutes during that time. This may be the whole "capacitor discharge" trick, but I tired that with someone elses instructions and my keyboard did not work after 2 minutes of key pressing. I think it just needed more time to clear out the secure settings. Good luck, I was about to trash this keyboard until I tried again

    Nov 26, 2007 | Elite Logitech Media Keyboard(KB9675590403

    2 Answers

    Microsoft wireless keyboard


    You need to reset the keyboard by turning it over and pressing on the reset button. If it still doesn't work, press on the receiver button then press the button on the back of the keyboard. It resets and connects the keyboard to the system. Hope that will fix it. Bud

    Nov 12, 2007 | Computers & Internet

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