Question about Dell Wireless Keyboard Optical Mouse w0147
I have replaced the batteries, cleaned the keys restarted the computer, everything I can think of, and it still won't work. The mouse is still working. I have all but given up. Should I just go buy a new keyboard/mouse?
I just had the same problem with my keyboard. My mouse was working fine but the keyboard was completely non responsive. I was about ready to give up, but then I decided to give it a good clean. As soon as I put the batteries back in I decided to try to reestablish the connection. It worked, no problem. I'm not sure why being dirty (although it was really bad) would stop it from working altogether, but cleaning it seemed to solve the problem.
Posted on Nov 27, 2007
Have you pressed the connect button on the bottom (or side) of the keyboard. Having the mouse working means that all the rest of the kit is working, (as the reciever can connect to the mouse) if the keyboard will not connect (after pressing connect a few times)it seems that you have a dud transmitter in the keyboard, This does happen unfortunately (the oscilator crystal fails) if within warrantee try to get it replaced. Hope this helps
Posted on Aug 10, 2007
Tips for a great answer:
Disconnect and reconnect your computer keyboard, then restart your computer.
Sometimes a poor connection can result in keys not working on your keyboard
Update the device driver for your keyboard by going to the manufacturer's website of your keyboard, and then download and install the latest driver matching the brand and model number of your keyboard.
Disconnect your keyboard from your computer and inspect the pins in the keyboard connector if you have a PS/2 connector.
The PS/2 connector for your keyboard has six pins, which connect into a PS/2 port of your personal computer, to allow for communication to and from your keyboard.
Straighten any bent pins you may find, by gently using a ballpoint pen.
You must replace your keyboard if you see broken pins.
Try testing your keys using a different application, such as another word processing program. Keys like the function keys on your keyboard labeled F1 through F12 may not work in one application but will work fine in another.
Clean Under Desktop Keys
Disconnect your standard desktop keyboard, then press down on a key not working.
Slip a car key or a flathead screwdriver underneath the key.
Twist the screwdriver or car key until the keyboard key pops off.
Use a damp cloth, moist cotton swabs or compressed air to remove dust, hair, and food crumbs under the key.
Use only water or rubbing alcohol to moisten the cloth and cotton swabs---other cleaners can damage the plastic of your computer.
Position and press down on the key to snap it into place.
Repeat this for all of the keys to clean underneath them, if necessary.
hope this helps
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