Question about Dell Wireless Keyboard Optical Mouse w0147

2 Answers

Keyboard not working...

I have replaced the batteries, cleaned the keys restarted the computer, everything I can think of, and it still won't work. The mouse is still working. I have all but given up. Should I just go buy a new keyboard/mouse?

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  • Nannysue Apr 10, 2008

    I have a wireless keyboard and mouse, and, while the mouse works fine, the keyboard does not. It had been working fine until I had to disconnect everything to rearrange the office furniture. Now I can't get the keyboard to work again. We have replaced the batteries, and the keyboard is not that old to have to be cleaned. Please help.

  • Rickyray Apr 14, 2008

    My Dell Bluetooth wireless keyboard just stopped working one day. I've changed the batteries, run a system restore to well before the problem began and now I can't get the paring function to work.

  • txcajuns Aug 25, 2008

    keys were sticking, I changed batteries now it won't work at all

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2 Answers

I just had the same problem with my keyboard. My mouse was working fine but the keyboard was completely non responsive. I was about ready to give up, but then I decided to give it a good clean. As soon as I put the batteries back in I decided to try to reestablish the connection. It worked, no problem. I'm not sure why being dirty (although it was really bad) would stop it from working altogether, but cleaning it seemed to solve the problem.

Posted on Nov 27, 2007

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Have you pressed the connect button on the bottom (or side) of the keyboard. Having the mouse working means that all the rest of the kit is working, (as the reciever can connect to the mouse) if the keyboard will not connect (after pressing connect a few times)it seems that you have a dud transmitter in the keyboard, This does happen unfortunately (the oscilator crystal fails) if within warrantee try to get it replaced. Hope this helps

Posted on Aug 10, 2007

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1. Check to be sure your "Number Lock" or "Function Lock" keys aren't lit. These can lock out certain parts of your keyboard. If either of these is lit, press them to unlock the locked portion of your keyboard. These can be found at the top right on a laptop and between the number pad and main keys on a desktop keyboard.

2. Save all open programs using your mouse. Use your mouse to restart your computer. This will only work if your computer isn't frozen. If your mouse doesn't move, press the power button on your Dell until the computer turns off. Press it again to restart. If the issue was lack of memory or a locked program, this will unlock your keyboard. Continue to Step 3 if the keyboard is still locked.

3. Shut down your computer using your mouse or power button. Don't restart. Unplug your Dell.

4. Remove the battery if you're using a laptop by turning the laptop over and sliding the battery release latch. Slide the battery out and replace after one minute.

Have a good one!


  • Step 2 Save all open programs using your mouse. Use your mouse to restart your computer. This will only work if your computer isn't frozen. If your mouse doesn't move, press the power button on your Dell until the computer turns off. Press it again to restart. If the issue was lack of memory or a locked program, this will unlock your keyboard. Continue to Step 3 if the keyboard is still locked.
  • Step 3 Shut down your computer using your mouse or power button. Don't restart. Unplug your Dell.
  • Step 4 Remove the battery if you're using a laptop by turning the laptop over and sliding the battery release latch. Slide the battery out and replace after one minute.

  • Read more: How to Unlock a Dell Keyboard | eHow.com http://www.ehow.com/how_5063232_unlock-dell-keyboard.html#ixzz0uguUk4bZ

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