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Fix firmware for cartridges - Samsung ML2955DW - ML-2955DW Wireless Mono Laser Printer

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Lexmark X342n 31.05 Missing or defective cartridge error. how can I fix this, please?


Make sure the cartridge is genuine. If yes, uninstall and reinstall the pc unit and the toner cartridge.
If you get the same error a firmware fix may resolve the problem. Please contact Lexmark Technical Support for further assistance.

Apr 26, 2012 | Lexmark X342n All-In-One Laser Printer

1 Answer

Error message "remove and check cartridge on right" Did that and shook up the cartridge still feels like it has ink but when I replace it the message does not go away. If it is truly out of ink why doesn't...


Step 1 - Remove and reseat the cartridge
NOTE: The "problem" cartridge is the cartridge indicated by the error message.
  1. Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
  2. Press down lightly on the top of the ink cartridge latch and pull the lower section of the latch out to release the cartridge. Figure 1: Removing the cartridgec00143341.gif
  3. Pull the problem cartridge out of the print carriage.
  4. Inspect the cartridge. If the cartridge is new, make sure to remove the protective tape covering the nozzles.
  5. Reinsert the cartridge into the carriage at a slight angle, as shown in the illustration below. When the cartridge is fully inserted into the carriage, rock it upright. Figure 2: Reseating the cartridgec00143342.gif
  6. Hold the hinged flap of the latch out while lowering the latch.
  7. When the latch is fully lowered, release the hinged flap. It should catch under the tabs on the carriage, as shown in the illustration below. Figure 3: Closing the cartridge latchc00143343.gif
  8. Close the cartridge access door.
  9. The LCD display may indicate that the cartridges need to be aligned. Press Enter on the front panel. You may discard the alignment page that prints.
Step 2 - Clean the contacts
NOTE: Try to clean the contacts quickly enough that the cartridges are not outside of the unit for more than 30 minutes. The ink can dry and clog the nozzles if the cartridges are outside of the unit for too long.
  1. Gather the following items to clean the cartridges and print carriage:
    • Clean distilled water. Use bottled or filtered water if distilled water is not available.
    • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
  2. Remove the problem cartridge.
  3. Place the cartridge on a piece of paper with the nozzle plate facing up.
  4. Unplug the unit power cord.
  5. Lightly moisten the lint-free cleaning material with clean water.
  6. Clean the cartridge contacts. Avoid touching the nozzles. Replace the cleaning material if it gets dirty. Figure 4: Cleaning contacts (avoid nozzles)c00143349.gif
  7. Clean the carriage contacts. Use new cleaning material if the material used on the cartridge contacts is no longer clean.
  8. Let the parts dry for five minutes before reinserting the cartridges. Figure 5: Cleaning carriage contacts c00143350.gif
Step 3 - Remove cartridges and shut down the printer If the steps above have not helped and the error message is "Remove and check the right cartridge ," the following steps may help:
  1. Remove both cartridges, lower the latches, and close the printer access door.
  2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
  3. Turn the printer back on by pressing the On button.
  4. When the message display reads Insert right cartridge , open the access door and replace the cartridges.
Step 4 - Download a firmware updateIf the error is still displayed, follow the steps below to see if downloading a firmware update from HP might help:
  1. With the power on, open the printer and remove the cartridges.
  2. Relatch the empty carriages and close the printer.
  3. Open the printer and reinsert and relatch the cartridges.
  4. Close the printer and look at the LCD display.
    • If the LCD now shows no error, the original error was caused by a problem that is fixed by HP's firmware update. Though the error has cleared, it may come back in the future, or other problems such as slow printing may occur. To fix these problems, download the latest firmware update from HP. Click here to see how. Make sure to download the firmware update, rather than a driver or other software.
    • If the error message is still displayed on the LCD, the firmware update probably will not fix the problem. The update does fix other problems however, and it should be installed when it is convenient.
Step 5 - Replace the cartridge or service the printerIf the steps above have not helped, replace the cartridges or service the printer. Replacing the cartridges can help determine whether a problem is caused by the cartridges or the unit. However, cartridge replacement will not solve problems that are caused by the unit.
  • If you have not previously tried replacing the cartridges to solve the problem, or if replacing the cartridges solved a similar problem in the past, replace the cartridges now.
  • If you have already tried cartridge replacement without fixing the problem, the unit may need to be serviced. Contact HP to see how to proceed. Click the link at the top of this page for contact information.

Nov 25, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Print cartridge in right stall not supported


That is a firmware issue. Go to HP.com and download the latest firmware. This will fix it, but the cartridge you have now will not work although it may be new. You can call HP and they will replaced the cartridge.

Aug 17, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Left ink cartridge incorrect


There are a small number of #23/#24 cartridges that are not properly recognized by the printer. Lexmark has a firmware upgrade to correct this issue. The upgrade for the X3430 is available from Lexmark at:

To install the firmware upgrade,
  1. Make sure the printer is ON and connected with a USB cable.
  2. Download and run the appropriate firmware upgrade for your computer.
  3. Be sure not to disconnect or power off the printer until the upgrade is complete

When the update finishes the printer will restart and will accept the cartridges. Please contact Lexmark support if this does not fix the problem.

This works for the X3550 and X4550 models. A similar patch is available for the X3430 and Z1420 models. See http://bit.ly/LoXxv

Jun 25, 2009 | Lexmark X4550 InkJet Printer

1 Answer

Changed cartridge and printer says cartridge incorrect


There are a small number of #23/#24 cartridges that are not properly recognized by the printer. Lexmark has a firmware upgrade to correct this issue.
The upgrade for the X3470 is available from Lexmark at: http://www.downloaddelivery.com/downloads/misc/Firmware_F061909_3430Series.exe

To install the firmware upgrade,
  1. Make sure the printer is ON and connected with a USB cable.
  2. Download and run the appropriate firmware upgrade for your computer.
  3. Be sure not to disconnect or power off the printer until the upgrade is complete

When the update finishes the printer will restart and will accept the cartridges. Please contact Lexmark support if this does not fix the problem.
This works for 3400 Series printers. A similar patch is available for the X3550, X4550, and Z1420 models. See http://bit.ly/LoXxv

Feb 06, 2009 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

Ink Installation Problem


Ok trust this solution. Go to www.kodak.com/go/5300downloads and try to install the latest firmware. If the firmware does not work, call kodak AiO Tech Support and go through the troubleshooting steps with them. The solution is usually another cartridge or a new printhead. Either way though, the firmware will update the printer so this won't happen after this first fix.

Jul 14, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

New ink cartridge for Kodak Easy Share 5300 will not work


The version of firmware you originally had on the printer when you changed the ink cartridge was bad. There is a known issue that when you put in a new ink cartridge when the printer is in the error state "COLOR INK EMPTY. REPLACE COLOR INK CARTRIDGE" the unit writes that value to the new ink cartridge so you will continue to have that error.

So to fix your problem Open the access door and Remove the ink cartridges. Then download and install the new Firmware. Heres the link.

Kodak AiO 5300 Firmware

Then sadly you have to go get another new ink tank and install it.

If you can get through to kodak you should request reimbursement of some sort like a free set of ink tanks.

I hope this helps

Mar 09, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

2 Answers

My kodak 5300 will not accept the new ink cartridges


The version of firmware you originally had on the printer when you changed the ink cartridge was bad. There is a known issue that when you put in a new ink cartridge when the printer is in the error state "COLOR INK EMPTY. REPLACE COLOR INK CARTRIDGE" the unit writes that value to the new ink cartridge so you will continue to have that error.

So to fix your problem Open the access door and Remove the ink cartridges. Then download and install the new Firmware. Heres the link.

Kodak AiO 5300 Firmware

Then sadly you have to go get another new ink tank and install it.

If you can get through to kodak you should request reimbursement of some sort like a free set of ink tanks.

Mar 09, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

SMART KIT DRUM CARTRIDGE


Call 1-800-821-2797. Thats a machine software issue..
Here is the note on it.

Problem:
The DRUM and TONER cartridges are not installed correctly. Web page indicates replace %0 empty cartridges. The Machine doesn't copy. Cause:
Firmware and work-process problem. . Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. Don t worry about cartridges. They are safe. Upgrade firmware. The message goes away and machine copies

Mar 07, 2008 | Xerox WorkCentre 4150 All-In-One Laser...

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