Question about RCA F38310 38" TV

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DIrectv Sat internal box.

Lightening strick appearently hit (Bypassing my power strip ground) my internal HD Receiver, Directv tech person confirmed. TV work fine; except it won't and receive and process the signal from the Directv dish. (Tv screen displays only searching for Sat signal and date/time is not correct) Is their a solution, before I have a repair person come to my house and look at the TV. Thanks

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You can try eliminating whethor or not the receiver is actually the problem by moving it to another TV and seeing if it works on one that isn't having any problems. Or moving a working receiver onto the TV to see if it will pick up signal with a working receiver. If you don't have any receivers in your house working, then odds are something needs to be serviced outside your home, like the Dish and/or LNB.

Did DirecTV actually come out to the home and troubleshoot at the site? If not, they would have no way of knowing if it's the TV or Satellite that's causing the issue.

Posted on Sep 09, 2009

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