Please, be precise. What kind of problem do you have? Having poblem enabling bluetooth device? Or your bluetooth device enabled and you can't transfer files?
If your bluetooth device isn't enabled, go to control panel and check if device is installed correctly. (bluetooth device mustn't have yellow mark).
If your bluetooth device have yellow mark in control panel, that means you need drivers for this device.
You can install drivers from your laptop's CD. If you don't get CD, no problem, download it here:
http://www.all-driver.com/downloading/http://download.sony-asia.com/vaio/downloads/Original_Drivers/073Q/VGN-CR3/drivers/Bluetooth.EXE
Follow installation instructions and you are done.
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