Question about GE (PSS26MSRSS) Side by Side Refrigerator

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GE SIDE BY SIDE REFRIGERATOR

I have a GE side by side refrigerator that is two (2) years old as we speak. For several months now, the refrigerator has been making a howling sound. As time has gone by, the howling sound seems to be getting louder and louder. Any suggestions. Thank you, Kayj

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  • Anonymous Nov 06, 2007

    Side by side is four years old and came with the house we moved into four months ago! Same symptoms as it sounds like someone blowing into the neck of a coke bottle (or other long neck beverage of choice)! Not looking forward to repairs but must happen soon! I tried calling G/E about this and can't figure out why they don't support the problem as it appears to be sooooo common!

  • Anonymous Mar 17, 2014

    GE refrigerator less than one year old bought at Home Depot. Refrigerator makes moaning - groaning noises audible in next room. GE tech says "normal" due to refrigerant. I say poor design.

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Kay, these are known for having faulty evaporator fan motors (failed motor bearings). This is what has failed in your fridge. This is a tedious and time consuming repair, you may want to purchase the evap motor and hire someone to install it for you. Just one of the reasons I recommend this is that 50% of the time, the new motor's wiring harness will not match the harness on the fridge and so must be converted to adapt. The evaporator fan motor is the fan inside the freezer, behind the back panels. If you choose to repair it yourself, UNPLUG THE FRIDGE FIRST! Then remove all items from freezer. Remove all shelves and bins. Remove the ice bin. Remove the lower back panel. You should be able to see the motor now, but you can not access it yet. The motor is mounted in a plastic shell/housing, this entire housing must be removed (along with the related wire harness). Install the new motor and rebuild the unit. This doesn't sound like much, but since you've not done one before, figure 2 1/2 to 3 hour job time. (With practice, it still takes us ~50 minutes) Wiring is CRUCIAL! Take note of EVERYTHING and the way things are routed in there. Otherwise, you won't know if you did it right until you have it rebuilt and plugged back in, if something were mis-wired... you'll know it now. Then have to disassemble to locate the problem. The part number you'll need is #WR60X10185, and sells for ~$45.00 at your local appliance parts retailer. If you hire someone to perform the labor, they won't be able to "soak" you on the part price. The good news is that after the repair is complete, your fridge will cool better AND I've never had a callback on these! (Which means that the replacement motors are MUCH better than the original factory installed ones.)

Posted on Aug 11, 2007

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