Question about KitchenAid 5kpm50egr pro-line heavy duty lift bowl mixer grey

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5kpm50 Brand new mixer, turn it on and sounds like the bearings are 'shot' or the motor is freezing, is there something I can do?

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Return it under warantee

Posted on Apr 24, 2014

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Posted on Jan 02, 2017

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SOURCE: My brand new KitchenAid Food Processor 5KPM50

If it indeed is brand new call Kitchenaid and tell them about it. They will ask for the serial number which is underneath the mixer. If it is less than one year old they will send you a new one. 800-422-1230

Make sure that the outlet you are using is good by plugging something else into it!!

Posted on Mar 30, 2010

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SOURCE: KitchenAid mixer runs evenly at low speeds, motor

Hi, It could be the variable speed switch. (bad) Replace it for a new one. Good luck.

Posted on Sep 27, 2011

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Never used new bosch universal plus making bread started rattling sound


I do not know a lot about this machine. I am a DIY fix anything. It sounds like one of the mounting points on either the motor or the gearing gave way. Regardless it is new, send it back & have it fixed or replaced. Sorry, I know that is not what you wanted to hear, but is safest considering your investment.

Mar 10, 2014 | Bosch Universal Plus 6 Qt Mixer With 800W...

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5kpm50


If the mixer is brand new then it will be covered under a manufactures warranty. All of KitchenAid products include a one year warranty.
If you are outside the one year warranty you can either send the mixer to kitchenaid and pay for the repair, or you can fix it yourself.
The first place to start will be to take the mixer apart and find out what gears are stripped within the mixer.

Here is a link to the service manual on our website to aid you in taking the mixer apart: http://lib.store.yahoo.net/lib/mendingshed/kitchenaidservicemanual.pdf

May 04, 2013 | KitchenAid K5SS Heavy Duty Commercial...

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Kitchenaid mixer makes a clattering sound at low speeds - seems to be coming from the governor or the control plate - any ideas, is this a common problem and how should I approach it?


Did it start clattering before or after it was re-greased? The K5ss by Hobart is an excellent mixer and there is no reason why it can't go on for a bunch more years. First you can get clattering if the brushes are less than 5/16th inch long, But that is not usual.

I would think that the rear bearing which is in the center at the rear may be more your problem, That bearing is behind the speed control switch and behind the governor (don't discount the governor being the problem) and is attached by two 3/8th nuts and slides onto the two guide slides that hold the motor parts in place. What i have found over the years is that 1.) the studs can bend (happens but not often) 2.) the bearing which is in the center of the big aluminum housing, (Called rear bearing assembly) moves over the years and causes humming and clattering.
So what to do about it? Loosen the two nuts a turn or two (do not remove) look at the top of the the bearing assembly and you will see a metal tab (used to attach the rear cover) (make sure the bowl and beaters are not attached to the machine) now plug it in and turn it to stir speed or number 2 position, put your finger on top of the tab and press down while the mixer is running, you should hear a change in pitch, and it should effect the clattering noise, (It will go up or down, or you may hear a new noise a light humming) (The humming is caused by the armature no longer in the center of the motor field and getting to close to the stator of the motor while it is operating, when it is out of center the developed magnetic field that causes the armature to turn gives off the humming noise because it is out of center or balance) if you notice that the clattering gets louder or softer by pushing down or pulling up you have to play with it to find the sweet spot, when you find it tighten the two nuts down just enough to hold it in place and no more. It takes a while and you wont hurt the machine but never go above speed two while doing this. If that fixes the problem you may have to do it more than once as the machine continues to age or if you move the machine around a lot. the real problem is the armature needs replacing (if this is the problem). Next you may have the machine timed wrong and that has to do with the speed control switch entirely, let us know what you find if these are not the problems we have a ways to go but they are the usual culprits with your symtom.

Feb 21, 2013 | KitchenAid K5SS Heavy Duty Commercial...

1 Answer

Mixer is still going but making a popping noise. Also has a burning smell - maybe a wiring problem?


HI.When the stand mixer produces a popping sound during mixing this problem has something to do with the motor.Motor has bossing on it.This might not be lubricated well and eventually lossen up.That's why it produces a popping sound.And with regard to the burnt smell might be on the coil of the motor's rotor or armature.Is the unit still functioning eventhough you smeeell burnt wire?Thank you for choosing FIXYA..

Jul 22, 2011 | Kenwood KM305 Stand Mixer

1 Answer

The mixer makes noise at stir speed. If I press down on the black contact plate at the rear of the mixer, the grinding goes away. I am not sure if it is the rear motor bearing or something else.


Hi,motor bearing usually worn out if you dont put grease on it.try also to check screws it might loosen up.Bearing might as well not contacted with the upper surface does it makes noise.Screw and bolts might as well loosen .Hope this helps.

Jun 21, 2011 | KitchenAid K45SS Classic Stand Mixer

1 Answer

My brand new KitchenAid Food Processor 5KPM50 doesnt start


If it indeed is brand new call Kitchenaid and tell them about it. They will ask for the serial number which is underneath the mixer. If it is less than one year old they will send you a new one. 800-422-1230

Make sure that the outlet you are using is good by plugging something else into it!!

Mar 15, 2010 | KitchenAid Food Mixers

1 Answer

Knocking sound


Same problem here! How can I fix it? I'm in the middle of important Christmas baking!

Jul 04, 2008 | KitchenAid 32685 Mixer

1 Answer

Motor runs but beaters won't turn and gears will not engage or change speed


Most likely there is a broken shaft, seized bearing, or a stripped gear.

The service tech will unassemble everything and replace the necessary warn or broken parts. He will re-assemble everything, check for proper gear lash and bushing clearances, and re-pack new grease.

Jerry G.


Apr 30, 2008 | Hobart A200 Stand Mixer

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