Question about Dyson Air Multiplier 10" AM01 Bladeless Fan - Satin Iron/Blue

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Dyson AM01 fan can not on

Can not on

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Hi David, it's Jack at Dyson.

If your AM01 Air Multiplier desk fan doesn't seem to run at all, we'd appreciate the opportunity to take some further details - many issues are easily resolved with some troubleshooting checks over the phone.

In the event that we're unable to resolve the issue, we can confirm if a repair or replacement is covered under your machine's 2-year warranty.

You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Posted on Mar 11, 2014

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Posted on Jan 02, 2017

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1 Answer

New Dyson AM09 hot/cool fan does not oscillate


S Adams, return for refund or replacement, sound like plastic gear inside could be damaged or loose. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
https://www.dyson.co.uk/support/am09/am09-white-nickel/my-machine-is-not-working/my-machine-is-not-oscillating
https://www.dyson.com/support/am0112/am01-desk-fan-12-silver-iron/diagnosis-root-menu/my-machine-is-not-oscillating-am01
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http://www.dysoncanada.ca/en-CA/support.aspx

Jun 20, 2016 | Dyson AM09 Hot Cool Fan Heater

Tip

How to clean your Dyson Cool fan


How to clean your Dyson Cool AM01 or AM06 desk fan, AM02, AM02 Living, AM02 Mini, AM07, AM07 Living or AM07 Mini tower fan, or AM03 or AM08 pedestal fan.

Your machine may differ to the one shown in the video, but the process for cleaning it will remain the same.

IMPORTANT: Please turn off and unplug your Dyson Cool fan before cleaning it. We recommend using a soft, dry cloth or soft dusting brush to clean the intake holes and loop amplifier. Do not use liquids, polishes or detergents to clean your Dyson Cool fan as this could cause damage not covered under guarantee.

on Nov 27, 2014 | Dyson Dryers

1 Answer

My Dyson AM01 is making a whining noise. How can fix it? (Calling Dyson's tech support only resulted in a small discount towards spending $300+ on a new fan!) Whines upon starting and will continue for...


Hi Tom,

I'm sorry you're having difficulty.

It is a very difficult thing to try and diagnose something like this without an inspection of some kind and I wouldn't want to speculate on the cause of the noise.

The only option is to speak to Dyson directly again. Please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

Best wishes,

Allan

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3 Answers

Dyson bladeless fan not working. Lights on - nothing else


Dyson are over price made in china product and has lots of problems buy cheap regular fan

Feb 15, 2015 | Dyson Air Multiplier 10" AM01 Bladeless...

1 Answer

My Dyson Bladeless Fan/Heater is displaying E7 after a few minutes of running and then shuts down? It is brand new (a couple of months old) and been run about 3 times.


Hi Michelle, it's Jack at Dyson.

If your AM05 Hot + Cool heater is displaying the E7 error code, the best course of action is to contact us directly for further assistance. To diagnose the cause of the issue we would need to understand more about how the heater is being used - we should also be able to suggest a suitable resolution.

You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Dec 08, 2014 | Dyson Air Multiplier 10" AM01 Bladeless...

2 Answers

Why wont my dyson fan oscillate?


Hi there, it's Jack at Dyson.

Your Dyson Air Multiplier AM01 desk fan should oscillate when you press the oscillation button on the base:

14be1ec2-0973-43bb-8dc5-8baab56cfe14.jpg

If you find that it's not oscillating when this is pressed, we'd need you to contact our Support team directly - we can confirm if we're able to resolve this for you under our free 2-year parts and labour guarantee.

You can reach us directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Sep 08, 2014 | Dyson Air Multiplier 10" AM01 Bladeless...

1 Answer

How does a bladeless fan work


The air is drawn in by a fan in the base and then directed up into a ring. It comes out of a crack all around the ring and passes over a shape like that of an aircraft wing. Industrial designer Sir James Dyson named his fan the Air Multiplier

Aug 10, 2014 | Dyson Air Multiplier 10" AM01 Bladeless...

1 Answer

Dyson fan not turning on


Hi there, it's Jack at Dyson.

If your Dyson fan isn't turning on at all, it's worth double-checking it in a different power socket, just to ensure it's not the socket itself which is at fault. If your machine has a plug which includes a fuse, we'd also recommend checking this.

If your fan still has no power when plugged in, or if the on/off switch LED light flashes when pressed, I'd encourage you to get in touch with us directly so we can provide further assistance. If a replacement part is needed we can also confirm if this is covered under our 2-year guarantee.

You can reach our experts by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jul 21, 2014 | Dyson Air Multiplier 10" AM01 Bladeless...

1 Answer

Dyson fan AM01 Flashing blue light


Hi Kyle, it's Jack at Dyson.

A flashing blue power light can indicate that the machine needs to be reset. This is simple to do - just unplug the fan completely from the power supply for 30 seconds or so.

You should then find that the issue is resolved when you test the machine. If you're still having difficulties after trying this, please get in touch with us directly for some further assistance - a repeat issue sounds extremely unusual, and we'd need to understand more about how the fan is being used.

You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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