Question about LG 32LD350 32 in. LCD TV

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No picture My LG tv has no picture, screen is black. Sound ok. When I select menu I can all menu options on screen ok. The "canned" picture for adjusting picture on the menu shows ok, but when menu mde exited, screen is black again.

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  • LG Master
  • 933 Answers

Sounds like you have a backlight problem. To verify this, turn on the set, dim the lights in the room, and shine a bright flashlight on the screen. If you see a faint picture you have a backlight fault. It could be as simple as a bad capacitor in the power supply, or a faulty inverter board, or in rare cases a bad backlamp.

Posted on May 05, 2013

  • Tim Barron May 05, 2013

    Couldn't see any picture but with the lights off in the room I saw that the screen is not really black. There is a faint glow from the screen, but no picture.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 34 Answers

SOURCE: LG plasma TV

I would suggest having the Y and Z Sustain boards replaced

Posted on May 22, 2008

  • 5 Answers

SOURCE: LG 50" plasma tv

call 877-543-8325 this is an LG Executive call center and they will fix this for free. I have a 50" plasma I bought january 2006 which is out of warranty by 5 months. They faxed me and the LG repair shop a 30 day warranty for my tv to cover the repair. Just tell them you heard a pop and in my case the picture is distorted. All they need is the model number and serial number and they should take care of it. No arguing needed.

Posted on Jun 03, 2008

  • 1 Answer

SOURCE: LG 50PX4DR plasma tv

I had the same exact problem as posted above. My 50" LG plasma was out of warranty for 1 year! I called the LG executive call center, and they were very helpful. They offered to pay for the parts and labor. They recommended a few local repair shops, and they set everything up for me. The tech came out within 4 days with one part. The tech had to come out one more time the following week, since more parts were needed for the repair. The Y sustain board, along with 2 adjacent parts that are required to be replaced as a set, and the power supply had to be replaced (parts alone cost just over $900). TV is like new again; I'm very happy with how LG handled it, and made what could have been a bad experience a good one.

Posted on Apr 30, 2009

  • 21 Answers

SOURCE: lg lcd tv screen goes

I had this problem on my 42" Philips. Just got it yesterday and worked fine on the tv stand. As soon as I mounted the TV to the wall via wall mount system, I had the exact same issue you did. Figured it out today.

The wall mount was putting pressure against the center of the back of the tv (tv set had a slightly rounded back plate, and the mount was a flat plate). As soon as I put spacers (part of the wall mount hardware set) between the wall mount braket and the tv so there was no contact except at the mounting holes, the tv worked fine.

My theory is the pressure pushed the tv back plate against some board components which caused them to overheat (no air flow); or put pressure on internal connectors. I dont know.

Hope this helps, may not apply to your situation.

Posted on Sep 18, 2009

  • 458 Answers

SOURCE: 42" LG Plasma tv, no picture - black screen, but have sound.

Most a likely a problem with your Y-Sustain board which will then not drive the screen giving a black picture. The fuse on the board may be open circuit & need replaced but most likely you will need to have the sustain board replaced.

Posted on Oct 28, 2009

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Hello there,

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