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I found one purple dot on the screen of my 40' Samsung led 3d smart tv model ES7500

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Samsung Plasma TV Model:HP-S5053

I had the same issues and the tech came out and replaced the main board... one way to tedt if it is the PDP is in the service menu.. run the plasam ttests and verify you don't see any dots. After replacement the tech checked all voltages and all is well.

Posted on Mar 28, 2009

falter
  • 245 Answers

SOURCE: First our tv had purple dots now we have about six

well u have stopped ur movies(dvds) to many times and the dots are burn marks on ur screens
if u read ur manual it will tell u NOT to leave a still picture on for to long as it will damage ur screen
i assume u have a PLASMA TELEVISION
if not... sorry cant help u

Posted on Nov 20, 2009

  • 113 Answers

SOURCE: Purple dots on HD LCD samsung model LNT4661FX/XAA when on.

hi,
your lcd micron tube in the panel had already worn out.
got to replace the panel

Posted on May 10, 2010

  • 1 Answer

SOURCE: Samsung LCD TV slow to start

Dont have a solution, my samsung 46 inch is doing same thing. Have you found a solution?

Posted on Sep 04, 2010

  • 12 Answers

SOURCE: Samsung LNT4661FX/XAA 46 in. HDTV LCD Television -

Got to Samsung's support site and fill out a request:
http://www.samsung.com/us/support/service/request

You will be contacted by your regional repair center. I'm located in Milwaukee, WI and was contacted by a repair center in Elgin, IL, which is 60 miles away.

The regional center said they think it probably is a electrolytic capacitor issues, as multiple models of Samsung LCD's have this issue. They have defective (too low voltage) capacitors which will eventually give out. Unfortunately he said my model was not on the list they have for a free fix. He gave me the number to Samsung's Executive Customer Relations department, which I then called immediately. The woman there checked and found that my model indeed was covered - she updated the Support Request, and instructed me to call back the regional repair center.

I called back the regional repair center (immediately after finsihing with the ECR) and got a different person on the phone, and gave them my ticket number from my original request. He said since ECR updated it stating my model was covered they would fix it for free. If it's not the capacitors that are causing the problem I will be charged a 150$ fee, plus any parts required to fix the TV. I agreed to that since my local TV repair quoted me 200$ to fix the capacitor issue alone.

Today is January 25th, they have me scheduled to have a repair tech come to my place January 7th to do the repair.

You can fix the capacitors yourself for very cheap, maybe 20-30 bucks if you don't have anything: soldering gun/solder/flux/capacitors/etc...

I'd just go through the service request path, get it fixed for free and have a professional do it. Total time for me was 2 minutes for the service request, 10 minutes on phone for regional repair center, 10 minutes for ECR, 5 minutes for regional again. The repair is expected to take 15 minutes - most likely they'll just swap out the entire power supply board rather than the individual capacitors. Basically 1 hour of time to save minimally 150-250 dollars. I bet not many people asking to fix this make 150 bucks an hour...pretty simple math I think.
-Ryan

Posted on Jan 25, 2011

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