Question about SATO M-8485Se Thermal Label Printer Print Engine - P/N W08485811
We have a diagraph labeler that has a Sato 8485Se printer on it and it will run for 5-10 minutes tops and then it goes offline and spits a label partway out. Any help would be greatly appreciated
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Posted on Jan 02, 2017
Your platen roller (the black rubber roller) isn't smooth in that spot. Maybe it has be nicked or cut there or has something stuck onto it. If it's cut you will have to replace it, otherwise try cleaning it with high percentage isopropyl alcohol.
Posted on Mar 06, 2008
The ribbon / label combination usually doesn't have anything to do with print position of the fields on the label. Is the quality/durability of the print that you are seeing on the new labels the same as before ? With a glossier stock print quality should actually be better. This will at least tell you that the ribbon is correct for the new label stock. Is the new label a different size than previous labels ? That could account for the fields not printing in the correct position if the printer is not calibrating correctly on the new size.
Not sure if this will help but may give some ideas...
Posted on Apr 08, 2010
I would see what kind of data is being sent to the printer. If the spooler is trying to send some data to the printer that is outside of its limits, even a page break missing, it will do this. Also see how much data it is trying to send to the printer. If it overwhelms the printer, it will just give up until the spooler stops sending requests.
Posted on Jun 28, 2010
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