Question about Fujitsu fi-4990C Path-Through Scanner
Hi- Hopefully someone maybe able to help with this problem, after fairly extensive scanning (the counter is reading 178500) the scanner has stopped taking processing additional documents. Mechanically the scanner is working well (it still brings sheets through the machine when conducting paper thickness tests), however upon scanning the documents stay within the hopper by the intial sensors. The subsequent message of 'optical error:front' is now recurring and preventing the additional scanning of sheets. I would be grateful if anyone could point out ways to deal with this problem other than cleaning. I believe the problems could be related to limited memorary levels but I'm not sure. Thanks.
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Posted on Jan 02, 2017
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