Question about LG WM Washing Machines
Code IE or EI
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Posted on Jan 02, 2017
I have had the same problem with mine. I have started taking the rubber seal off at least once a month to clean it with bleach and water. I would not recommend doing this unless you are handy with tools. You might try cleaning the seal with bleach and water while it remains on the machine. Careful to pull the inner sealing lip down to get to the "Slime" behind it. Good Luck
Posted on Aug 21, 2009
SOURCE: IE error code LG Tromm washer
IE= Inlet Error. I have struggled with this problem. After much trial and error it appears that it is due to my well water. People who have city water will probably not have this problem with this machine. Well water or hard water buyers beware. This machine is VERY much a primadonna princess capable of stopping your rinse cycle at the slightest imperfections. This is the Princess and the Pea of Washers... but I have a series of possible solutions that will have you appreciating her primadonna superiority once again.
Troubleshooting... Listen.... Does she sound like she is struggling and no water is coming in? If so then it isn't. The cycles will last forever as she makes all sorts of grunting noises. Something is preventing the water from coming in. It could also be that the pressure in to the washer is under 55 psi.
a. I have adjusted the pressure in the pumphouse to allow for minor fluctuations so that the machine will have at least 55 psi.
b. Take off the hot and cold inlet hose and clean the screen at the back of the washer. The two screens are supposed to come out of the male receptacles. They are fragile... beware. I use a squirt bottle/atomizer to clean these screens as mine chipped and will not budge.
c. You can add a screen just off the faucets so that you don't have to move the machine each and every time you get an IE error. This helps but does not solve.
d. I installed a faucet filter that I bought from Home Depot in the PVC sprinkler's section. They are made of a black plastic material and can easily cross thread, so be careful. They look about the size of a one liter container and unscrew midway to reveal a removable cylindrical mesh filter. This makes it possible to widen the surface area where tiny particles can be trapped without totally blocking flow to the inlet sensor. :-) When installing this make sure to completely rinse the hoses, and all screens coming into the machine. I took the shortcut first and thought my idea had failed only to discover that the screen behind the washer was partially blocked.
e. Periodically remove the filter and clean. Depending on the quality of your water, you may need to do this at all the points that have a screen.
I now have a screen washer between the sprinkler system filter and hose and the one that comes installed inside the male ends of the inlets for the water hoses. This has helped enormously.
f. Another possible offender is the soap and softener dispenser. To remove and clean press down on the plastic toggle piece on the soap side, the whole drawer should slide off and clean. Non-HE detergents and softeners can create a buildup of gooey gunk. Just clean it. Inside the drawer space you can clean to increase flow. I use baby wipes.
g. Make sure that the filter on the bottom is free from obstructions. If there is water in the drum, you will be flooded if you remove. This is a last resort after all the inlet lines have been cleaned and cleared.
Note: It doesn't take much to lower the flow of water to the point that this machine will not run. Since you cannot override the computer on it to run a spin cycle or even advance to remove water it can be highly frustrating. I've learned to obey my machine and just clear every last possible inlet.
Best of luck.
Posted on May 30, 2010
Hi from retired Englishman in SW France,
LG's 'IE' stands for (water) 'Inlet Error'.
If you have checked that the hot and cold water taps are turned on fully and the hoses are not kinked or squashed at the back, it is worth while checking both the hot and cold water inlet filters. Turn the taps off and remove both hoses at the washer end. Inside each inlet port there is normally a little filter which should just slide out. Clean if necessary and replace each one and the hoses. If after turning the taps back on there is no improvement, the problem is symptomatic of a malfunctioning hot or cold water control valve. Sorry but it needs a service call and a check that it isn't the control PCB ;-0(
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck,
Posted on Oct 04, 2011
Possible that the drain valve is clogged but it is important to know if the panel switches on to give the error even before the inlet works. If so the door switch also must be checked. Remove power for some time and check if the panel works and then goes to error.If the inlet works at this time then check also for the free running of the motor and test the drain manually by pouring water to and activating top drain. If not clear the drain clog and test.check this link for tips:
Posted on Dec 15, 2011
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