Question about Samsung RS2534 Side by Side Refrigerator

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Power Cool button works on freezer , but not fridge

We have had no water for 36 hours, during which time the fridge temperature went up to 12 degrees. The water came back on , but doesn't come through the water dispenser anymore. Power cool button doesn't work on the fridge . Are these two things related? Any help would be appreciated. Thanks.Alisonkj

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  • alisonkj Aug 14, 2007

    We had a repair man who came and advised us to shut the thing down . We did this , started all over again and so far so good. Apparently this is a well known fault on this model . I understand you can get a panel to fix on the back for around £100 ($200)
    I'd rather not go down this route if I can help it.
    Many thanks, Alison

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He Alisonki! I was having the same problem. On mine the water coil inside the refrigerator keeps freezing which keeps the water from circulating and my refridge won't stay cold. I was told by one repairman that it was a computer problem and you have to order parts from the Samsung Manufactuer which takes about 2 - 3 weeks to get. I am tossing mine and buying a more reliable brand. One repairman came yesterday and left without fixing anything or charging me. Larry

Posted on Aug 14, 2007

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What shld settings be as food is freezing in fridge it has side by side knobs saying colder mid less cold it is a westinghouse fan forced frost free freestyle unit


The settings are "relative". Someone with this fridge in Montana may need to run the same fridge with different settings than someone in Texas to get the same temperatures.

Many manufacturers recommend that the fresh food compartment should be 34 degrees F, and the freezer -10 to 0 degrees F. To set this properly, place a thermometer in the freezer (that can display temperatures as low as the desired temperature). Adjust the thermometer for the correct freezer temperature before going on to the fridge. A fully stocked freezer could take 12 hours or more for temperatures to stabilize after making changes to the thermostat. Once the -10 to 0 degree temperature has been achieved, set the fresh food compartment temperature.

Place a thermometer (that can display below freezing) in a 6 (or so) oz flexible plastic cup of water and place on a shelf in the fridge. A glass of water could break if the temperature gets below 32 degrees if the water turns to ice. The water acts as a buffer to rapidly changing temperatures when the door is opened to read the thermometer. If the fridge is "full", allow 24 hours for the temperature to stabilize before making changes.

If the fridge and freezer are empty, changes may be seen in just a few hours or less. Otherwise, wait the 12 / 24 hours for the freezer / fridge compartments.

I hope this helps and good luck!

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To set the temperature correctly, fill a glass with water (8 to 12 ounces) and place a thermometer capable of indicating 32 degrees and up into the glass with water (if the temperature goes below 32 degrees, the water will freeze - so no need to find a thermometer that indicates any lower). Place the glass with the thermometer in it on a shelf and wait. Putting the thermometer in a glass of water helps preserve the temperature reading while the door is open. You can skip the water and glass if you want - but you'll need to read the temperature as soon as you open the door.

The freezer will require a thermometer capable of displaying 0 degrees F. Place it on a shelf where it can be seen readily - but preferably in the rear - between items (to prevent the warm air from driving the indicator up when opening the door to read it).

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Once the freezer adjustments are complete, adjust the fresh food compartment thermostat as needed up or down to reach the desired temperature for it.

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After the temperatures are set, you may find that the lower part of the fresh food area is partially freezing - simply adjust the thermometer up *slightly* as needed.

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