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Internet Access I cannot access the internet on my son's laptop. I've checked on the settings, firewalls and restarted it. It pops up the message "cannot connect to the proxy server" Please help. It is a Presario CQ57-339WM

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  • Compaq Master
  • 7,627 Answers

Try booting to Safe Mode with Networking, If you can connect, download freeware MALWAREBYTES: http://www.filehippo.com/download_malwarebytes_anti_malware/ In the install, UNCHECK the Trial Pro version, you want the freeware version. Run a FULL scan, delete ALL results, reboot Post results. Run a Full scan with your up-to-date Anti Virus. Also, download another Web Browser, Google Chrome, Firefox, Comodo, etc. You can find at FILEHIPPO: http://www.filehippo.com/ Take a look at this to change lan settings: http://answers.yahoo.com/question/index?qid=20101215010603AAsv2NL

Posted on May 04, 2013

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
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Posted on Jan 02, 2017

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SOURCE: my laptop cannot connect to internet

check your ip address and default gateway are correct

Posted on Mar 20, 2008

Benimur
  • 6966 Answers

SOURCE: internet access with wireless

Hi,

Assuming that your laptop has a built-in WiFi Networking card (or even a USB or PCMCIA WiFi adapter), normally its a matter of setting your Network configuration to "Auto obtain IP address automatically". This could be done in your Control Panel/Networking Connections, right click on your wireless Networking, click on Properties, highlight Internet protocol (TCP/IP), click on the Properties button and tick "Obtain...".

In some instances you might need to key in the WEP or WPA security key if it has been enabled and set in your WiFi router, though it has been known to slow down connections. If on the otherhand the router has its MAC filter enabled, then you would need to add your laptop's WiFi MAC numbers to the list that the router would allow access to.

Should the above be not corrective of your concern, pls post back with the make & model of your router, laptop, and the WiFi adapter if external/add-on. Knowing your Operating System would also help.

Hope this be of initial help/idea. Pls post back as requested, how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Apr 09, 2008

  • 1 Answer

SOURCE: Not able to Access internet from HP Laptop

I have had the same problem. If yours is like mine you will be able to access internet via the wired LAN connection, but the wireless card will completely have disappeared from device manager and the hp wireless assistant.

Are you aware that this is a known fault with the hp dv6000 series laptops? I bought mine in Dec 2006 and had it repaired for this fault, within warranty, about 11 months later. Since then I have noticed hp has extended the standard warranty for an extra year BUT ONLY for this particular problem. If you search for your model on the hp website it will tell you (by serial number) if your model qualifies for this special extended warranty program.

It doesn't seem there is a pemanent fix for this fault, because hp replaced my wireless card AND motherboard the first time round, and I have just started experiencing the same fault again!! I am hoping hp will still repair mine, for a second time, as I am just within the two years. Note that another symptom listed under the same fault is: no or intermittent display on the screen, which I have just started also getting and is much more of a bummer - so I'd recommend you get yours fixed before that happens.

As to the cause - I have just taken mine to a repair shop in Tottenham Court Road for a 2nd opinion and they say they get dozens of these every week, some out of warranty. Apparently when hp switched from the intel to the nvidia chipset for the graphics it started happening. Basically the nvidia runs very hot and the laptop's fan can't cool it down fast enough. It has probably fried part of your motherboard affecting the wireless and if you're unlucky the display may be next to go.

The chap also mentioned that the heat also warps the tacky plastic they use for the buttons at the top of the keyboard so these sometimes malfunction as well. For instance, you might find applications randomly starting from the 'quick launch' pad without you doing anything.

The verdict: I wouldn't buy hp again. This has really put me off!

Good luck.

Posted on Dec 20, 2008

  • 148 Answers

SOURCE: Won't let me install Java

Head to www.filehippo.com. Download the java installer from there and install it. If you still have trouble after this, remove ALL versions of java installed on your machine, restart the computer (even if the computer doesnt tell you to), then download and install the client.

Posted on Mar 19, 2009

gsage
  • 180 Answers

SOURCE: Downloaded programs cannot access internet

Google chrome has over ridden IE8 - use google chrome to access mozilla.com and download firefox - alternative to IE8 - then after you've got it installed go to control pannel and uninstall google chrome.

Posted on Jul 08, 2010

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