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Telly genicom printers

I have realised that my telly genicom printer has a problem of picking papers. How can I go about it?

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Re: Telly genicom printers

What do you mean picking papers. Do you mean feeding the paper, or printing with certain types of paper?

Posted on Aug 10, 2007

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There may be a number of causes for the problem you are seeing. There are a number of places which may hold the origin to the page length problem you are seeing, in order of precedence these are;

  1. The page size set in the software package printing the 6 x 4.25 cards
  2. The page size set the printer driver printing to the printer
  3. The page size set on the printer
I would recommend the follwoing;

  1. Set the form length on the printer to 6 inches (i am assuming this is the length of the card)
    The form length can be set through the menu and is normally set in lines (normaly the print size is set to 6 LPI) so the form length should be set to 33 lines
  2. Create a custom form size in SERVER PROPERTIES on the Windows XP machine to match the form size you are using.
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  3. Try printing some Windows Test pages to see if these respect the page size selected withing the printer driver properties.
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Check you are using the correct printer driver for the printer, you should be using the 2265+ printer driver. As a test you may wish to install the GENERIC TEXT printer driver or the EPSON LQ2250 driver, these will be included in the Windows Add Printers Wizard and should print OK to the 2265+.

If the Windows Test Page prints OK I think you would need to look at the software package printing to the printer. Ensure the correct page size is selected here also, perhaps try printing from another software package selecting your custom size form to see if these print correctly.

It is passable your software package is sending escape commands to the printer to call up the page size, I note you say Genicom printers printed ok from Win 98. The 2265+ may not have the same emulations as the Genicom printers.
You can print a menu print on both Genicom (if these are available) and 2265+ and compare the settings on these.

I do not believe the 2265+ has a Genicom emulation as standard, but you may be able to load an alternative version of firmware into the 2265+ which provides the Genicom emulation. If the data going to the printer contains Genicom Escape command to set form length this may resolve the issue.
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