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ESAM5500 NOT HEATING

Hi I have two Delonghi esam5500 machines. the first just displays heating up, then general alarm. The second produces normal coffee but then on hot water or cappuccino demand it displays heating up and then goes back to coffee ready. So far trying to get the first machine up and running, I have swapped the mainboard, pump, water heater and front solenoid as well as the ntc on the heater. None of this has made the blind bit of difference apart from getting me frustrated!! Has anyone got any suggestions as I am out of ideas!! Thanks

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5 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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EsWorld
  • 1618 Answers

SOURCE: My machine has stopped producing hot water.

Either your coffee boiler elements are damaged or the thermostats on there are damaged or tripped, use an ohms meter to check element and thermostats.

Posted on May 20, 2010

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debrewerz001
  • 17 Answers

SOURCE: delonghi coffee machine service providers in india

please contact Mr. Prashant Suthar, India, www.debrewerz.com

Posted on Sep 20, 2010

  • 4 Answers

SOURCE: DeLonghi Perfecta ESAM5500 when trying to make a

Had this exact problem a few times on a cleaned well maintained milk jug top with an ESAM5500M. Delonghi 'repaired' it by sending a new milk jug frothing top.

It's caused by milk fat deposits, the frother part on the milk jug may look clean but deep inside it's not. I clean mine with pipe cleaners, detergent and hot water and still it wouldn't froth.

The problem re-occurs for me every 6 months or so. You could buy the milk fat remover solution to clean it. Personally I just boil the whole milk jug frother in detergent and the again in descaling solution, that's fixed this problem twice now, although I think it will eventually corrode the 'o' rings on the frother, still cheaper than buying a new frother part each time though.

If it still doesn't work after that, the only other reason for this problem I found mention of was caused by a broken rubber seal where the milk jug fits to the machine. It's most likely to be milk fat deposits inside the frother though.

Posted on Feb 08, 2011

  • 1 Answer

SOURCE: Unable to remove the infuser

Hopefully you've solved the problem by now, if not:
I had the same issue and assumed that 'Turning the appliance off' ment turning the main switch off behind the unit. This is not the case. Just turn off the unit using the button on the top left of the facier panel. I then found that the pressing in of the 2 red button allowed the infuser to slide out easily.

Posted on Feb 08, 2011

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