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Product not working

I just wanna inform that the product i have bought is not working.what shall i do with this one?the vacuum doesnt pick up

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I bought a dc 22 and the button on the bottom of the head keeps popping out and and stopping. so i put tape on it to make it stay in. and also when i vacuum it doesnt **** up anything!!! it did the first...


Hi there,

I'm sorry to hear you're having difficulties with your DC22. If the cleaner isn't picking up as well as usual, and the brush control button keeps popping out, it sounds as turbine head may be blocked. For guidance on checking for and removing any blockages, please see the video linked below:

http://www.dyson.co.uk/support/help.asp?article=1944&product=DC22-ANIMAL

Clearing the turbine head of any obstructions should resolve the issue. However, if you've tried this and are still experiencing difficulties, it's probably best if you get in touch with us directly. One of our experts will be happy to provide the assistance you need. If a replacement turbine head is necessary, it should be covered by your 5-year warranty as long as the cleaner has been used in accordance with the terms and conditions listed in the user guide. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

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1 Answer

Bought new hose and still won't work, no suction, that is


The below site provide troubleshooting guides for Dyson vacuum problems. Click on "Machine not sucking / picking up as well as usual" under "My machine is not working" and follow the steps.
I recommend saving this as a favorite so you can troubleshoot other problems in the future.

http://www.dyson.com/support/help.asp?article=2&product=DC15-TOTALCLEAN

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I have a dyson - bought it 3 yrs. ago and the roller brush stoped working - doesnt pick up anything. Can you help? The brush doesn't roll or spin. Where can we take it to be fixed and is it under warrenty?...


Don't worry it's probably just that the belt has broken or stretched. Your actually supposed to change them yearly. So if its been three years thats probably the case. Here is a link to the belt you need and a manual with instrutions:

Dyson DC07 Belt and Manual

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down load split cam and install it from the site mentioned below run the software then connect your pc , open split cam from the progrrame, in split cam icon choose usb cam your cam shall work,
http://www.giveawayoftheday.com/freeware/usb/webcam-driver

thank you ,
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Sounds to me like you have a plugged vacuum. Check all the way through.

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