Question about Western Digital 1TB WD ELEMENTS USB 20DESKTOP EXTERNAL HARD DRIVE
During a file transfer, the USB cable was accidentally unplugged. I immediately plugged it back in but the drive is no longer being detected (even in disk management). I took the drive out of the external enclosure and plugged it internally. BIOS does not detect it is present. Write caching was enabled to the best of my knowledge. I WOULD like to salvage the information, but at least I would like to salvage the hard drive and get it in working order. The hard drive still spins and the pins are moving. I've tried a few free programs to attempt data transfer. I am technologically competent, feel free to use technical terms. Any suggestions?
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Posted on Jan 02, 2017
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Posted on Mar 31, 2009
There are two possibilities:
The Mybook USB/ATA controller board is faulty.
In this case you can simply take apart the enclosure and mount the disk into a new enclosure. WD Mybooks are SATA, but double check the hard disk connector to ensure.
The hard disk inside is faulty.
In this case repair may be expensive. You need to locate a data recovery facility with a 'clean room' , the cost is usually more than $800.
If this happened after a power surge, then the problem is most likely a faulty controller board.
If instead you have dropped the hard disk it is possible an hard drive failure, in that case repair will be expensive.
A replacement enclosure will stfrom art about $20 on Ebay or Amazon, and must not necessarily be WD .
Check if your disk is Sata or PATA (IDE) before buying the enclosure.
Posted on May 04, 2009
Does the drive have a socket for external power? or do you have a USB cable with 2 usb and 1 mini usb?
Sounds like it needs external power.
Posted on May 28, 2009
SOURCE: Hard disk not detected sometimes
I can think of 3 possible causes to your problem:
1. Faulty cable - try replacing the cable by borrowing a working cable from a friend. If this solves the problem then you need to buy a new cable
2. Lack of power - some USB drives especially those for high capacity drives require extra power aside from that provided by USB. If you do not have a separate power leading to your drive, check if there is a separate power slot and run a cable from it to your outlet/USB slot. Just make sure that the voltage levels are correct.
3. USB Slot - some laptops' USB slots do not produce power enough to drive a hard disk. Other devices may work (e.g. keyboards, mouse) but not hard drives. Try to use another slot in your laptop. If this works, remember to use the same slot next time.
Hope this helps.
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Posted on Jan 08, 2010
A common issue...I'm sure your hard drive is working fine, Windows is just not giving it an unused drive letter.
1. Insert the device (camera or usb drive)
2. Right-click "My Computer" and select "Manage".
3. Click on "Disk Management"
4. Right-click the item in the list that looks like your camera or usb drive, and then click "Change Drive Letter and Paths."
5. Click "Change".
6. Give it a drive letter that is not being used.
7. Click OK.
The device should work instantly after that.
Posted on Feb 10, 2010
Tips for a great answer:
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Seagate is a company that manufactures external hard drives.
These hard drives can be used to house large files or even to backup an entire hard drive.
When your Seagate external hard drive is not working properly, you might ready to send it into the company for repair.
Before you send it away, you can troubleshoot the problem and potentially save yourself a lot of time and grief.
Look over the power cable going from the wall outlet to the back of the Seagate hard drive. Make sure that there aren't any breaks or tears in the electrical wiring.
If there are breaks, replace the power cord.
Look over the power cable and make sure that it is plugged into the wall outlet in your home as well as plugged into the back of the hard drive.
Plug the power cable directly into the wall outlet or into a surge protector.
Do not plug the power cable into an extension cord.
Seagate Data Cable
Disconnect all of the USB devices that are plugged into your computer's USB ports except for your mouse and your keyboard.
Disconnect the Seagate external hard drive from your computer.
Unplug the power cable from the back of the Seagate external hard drive and restart your computer.
Wait until your computer has fully booted and then plug the power cable back into the hard drive.
Look over the USB data cable to make sure that there are breaks or tears in the cable.
Look over the ends of the cable where they meet the computer and the hard drive.
Make sure the pins are straight.
Replace the cable if needed.
Plug the data cable into the back of the hard drive.
Plug the data cable into your computer.
Hope this helps.
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