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M1 door/drawer wont open/pull out to clear jam

Jams kept happening, cleared twice, thru m4 and m1 and the last jam m1 would not pull out to clear

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6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 214 Answers

SOURCE: jam?

try rotating the toner rack manually. locate the button and push it with screwdriver and see if the rack is rotating ok.


Posted on Nov 12, 2008

  • 8 Answers

SOURCE: Still the slide holder remains in the door open jammed message

Try this:

I have opened mine a couple of times to bring out jammed holders.

Posted on Dec 19, 2008

  • 44 Answers

SOURCE: error message sc36-05

Thats a low temp fuser code. You need to reset the code by going into "25 Mode" and reset dip switch 3-1 _ 1 to 0

Posted on Nov 29, 2009

  • 712 Answers

SOURCE: removed paper after paper jam and have opened all

  • Step 1 Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
  • Step 2 Turn off the printer.
  • Step 3 Remove any paper trays. Inspect them for wrinkled or damaged paper.
  • Step 4 Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  • Step 5 If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
  • Step 6266_a1.jpg jQuery(document).ready(function(){ jQuery('#jsArticleStep6 span.image a:first').attr('href',''); }); If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  • Step 7266_a2.jpg jQuery(document).ready(function(){ jQuery('#jsArticleStep7 span.image a:first').attr('href',''); }); If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
  • Step 8 Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  • Step 9 If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  • Posted on Feb 19, 2010

    SOURCE: Sending a copy from the computer OR scanning from


    It appears that the paper sensor have dust on it. Turn Off the printer, unplug the power cable, keepon holding the power button on the printer for 20 secs, wipe the paper loader part. Now, turn ON the printer. It should take care of the issue.

    Thanks and regards,

    Posted on Oct 18, 2010

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    Paper is jammed in my HP Photosmart C3180 All-in-One. Can't figure out how to open machine to remove paper.

    Follow these steps to clear the jam from the product. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
    CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper c01954290.gif c01961869.gif Step two: Clear the jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
    CAUTION: Never pull jammed paper from the front of the product. Pulling paper from inside the front cover can cause mechanical damage to the product. Always access and clear paper jams through the rear access door.
    1. With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
    2. Press in the tab on the rear access door to release the door. Pull the door away from the product to remove it. Figure 1: Remove the rear access doorc00703963.gif
    3. To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
    4. Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
      CAUTION: Make sure to remove any bits of torn paper from the rollers inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure 2: Check the product for bits of torn paperc01979299.gif
    5. While you have the rear access door removed, check the rollers with your fingers. Rollers should roll freely and feel springy. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
    6. Reattach the rear access door. Gently push the door toward the product until it snaps into place.
    Step three: Clear the jam from the front of the All-in-One
    CAUTION: Carefully remove bits of torn or jammed paper from the front of the product. If you pull too hard on jammed paper, you might damage the print mechanism.
    1. Make sure that you disconnect the power cord from the rear of the product.
    2. Open the cartridge access door. Figure 3: Open the cartridge doorc00372271.gif
    3. Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
      CAUTION: If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur.
    4. Close the cartridge access door.
    5. Reconnect the power cord to the rear of the product.
    6. Press the Power button (c01602202.gif ) to turn on the product.

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    How to clear paper jam?

    How to clear the jam depends on where the jam is.

    If the Jam is in Tray 1:
    1. If you can see the jammed sheet, remove the jammed sheet by pulling it straight out.
    2. If you cannot see the jammed sheet, open the tray 1 door and pull out tray 2.
    3. Push down on two tabs to release the tray 1 panel.
    4. Remove the jammed sheet by pulling it straight out.
    5. Push up on two tabs to replace the tray 1 panel.
    6. Replace tray 2.

    If the Jam is in Tray 2:
    1. Pull out tray 2 and place it on a flat surface.
    2. Remove the jammed sheet by pulling it straight out.
    3. Replace tray 2.
    4. Press OK to continue printing.

    If the Jam is in the Fuser area:
    1. Open the rear door.
    2. Remove any jammed sheets.
    3. Close the rear door.

    If the Jam is in the Output Bin:
    1. Look for jammed paper in the output bin area.
    2. Remove any visible media
    3. Open and then close the rear door to clear the message.

    It is possible that the paper may tear when clearing the jam. Be sure to clear any paper fragments that tear off.

    Dec 16, 2010 | HP LaserJet CP1515n Printer

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    HL 2040 paper jam light is blinking but there is no jam. the printer sounds like it dies out everytime it tries to print.

    Often the paper jam light will stay on when the *back* paper jam door is not cleared.

    Open up the back of your printer. There is a 2nd door behind this door that you can pull open. If there is a paper in this section, pull it out and it should clear your red light.

    When clearing paper jams, clear the front first, and then if the red light is still on, you need to check the back hidden door for another piece of paper.

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    Paper jam

    I had the same problem kept getting an error something like Jam at Exit Door Open Door A. When I looked at the top of the where paper normally comes from and flipped it open I found a super crinkled piece of paper, which once removed cleared the jam.

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    OKI C5100 printer repeated jams. Usually flashing the code of "380: paper jam" as the message.

    I too kept getting the front cover paper jam despite followings Oki's paper jam removal instructions and blowing out the printer with compressed air.
    In my case, the paper drawer was the problem.  When you pull out the drawer there is a spring loaded piece of white plastic at the very front of the drawer.  In the center of that is a gray rubber strip.  That strip had come loose in the center and bowed out, preventing paper from exiting the paper drawer.  I manually removed the strip, clipped off a little piece from one end so that it fit back in the recessed cavity on the white plastic piece and glued it back down.
    This should be applicable to all Oki c5xxx color LED printers.

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