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Paperport System error occured in external link module eztext.g32 ocr problem:

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I keep getting this error message: "Paperport has stopped working" I have Paperport 11 and Windows 7. This just started happening in the last 2 to 3 days. I have had it on my system for over 3 yea


Others who have had similar issues (based on Microsoft Technet and Microsoft Answers site) have reported that there was a folder in the Paperport initialization that caused the issue. More specifically, they found that it was a file in that directory, but the file type varied.

Check the error in the Event Viewer

(Control Panel\All Control Panel Items\Administrative Tools\Event Viewer.lnk)

Go to the Windows Logs and check the Application and System logs to find the details of the error.

Hope this helps.

Dec 19, 2014 | ScanSoft Nuance ® PaperPort® 11 Full...

1 Answer

Ii;ve lost my cd-rom to set up my brother mfc-465cn inkjet printer,where can i download a copy


Brother has the software and drivers that came on the CD-ROM on their support site: http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=mfc465cn_all . Select your OS and the language in the menus. Download the full software from the first link (at least on the Win7 drivers list) to use all of the features of your printer. If you download just the drivers, the buttons on the multi-function printer will not trigger any action by the computer. If you need the manual, the link is: http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_top.html?reg=us&c=us&lang=en&prod=mfc465cn_all . Again select your language.

However, any third party software that was on the disc will not be available. (The OEM copy of PaperPort SE with OCR was on the CD for Windows systems.) You'll need the original disc or to replace the software with the full version if you use it. (You would need OmniPage to replace PaperPort SE with OCR. PaperPort and PaperPort Pro do not include OCR capabilities.) There are other programs that do this as well.

I hope this helps.

Cindy Wells
(Brother does not offer replacement install CDs for printers.)

Apr 02, 2012 | Brother MFC-465CN InkJet Printer

1 Answer

Every time I try to print something this message appears 'An unexpected error occurred. Please restart your computer, then try again. (CC3-003-0031c0e


I'm getting that exact error running ControlCenter3 on a Vista 64-bit with SP2 platform but only when I use the OCR option. Haven't found an answer yet but it was working about a month ago (I don't do OCR very much). I'll post an answer if I find one. Errrrr, System Restore here I'm come :-(

Jan 13, 2011 | Computers & Internet

2 Answers

My printer OCR command does not respond. The printer says it's connecting to the PC but after a short period reverts to standby.


  1. faq000559_002 When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
  2. faq000093_012 What is MFL-Pro Suite Software?
  3. faq002613_000 When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
  4. faq002561_000 How do I configure or change the settings of the ControlCenter 2 or 3 scanning options?
  5. faq000562_002 When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
  6. faq000563_002 When scanning to OCR from PaperPort® SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
  7. faq002620_008 Windows® 7 Support Information

Oct 26, 2010 | Brother DCP-330C All-In-One InkJet Printer

1 Answer

When scanning to ocr I get brccMCtl.exe has encountered .... and it shuts down. I can scan to email, file, and image. But Not to OCR. The Brother Control Center 3.00 is the problem.


I deleted all Brother programmes from by PC, cleaned the registry and used the Brother Uninstall programme first. (I restarted the PC after each deletion)
Then I reinstalled the latest Brother printer driver software without the PaperPort SE 11 programme.
Then I installed the Paperport programme separately.

It worked.

Thanks

Oct 26, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

CANNOT GET OCR FEATURE TO WORK ON BROTHER 9440CN


Yiou need to use ScanSoft Paperport OCR software.

Sep 19, 2009 | Brother MFC-9440CN Laser Printer

1 Answer

OCR problems for Brother MFC-8660DN with Vista 64bit


You are correct in that paperport 9 will not work on Vista and paperport 11 is the alternative. I called about a similar model and the guy at Brother told me that paperport 11 is included on an updated cd from brothermall.com for some models. It was only about $3 so you might want to check for your model. Hope this helps.

Apr 11, 2009 | Brother MFC-8660DN Network Mono Laser AIO...

3 Answers

Kyocera 2550 Scans but how do I OCR?


You can find documentation form Kyocera Printers here, though it barely mentions anything about their OCR feature:
http://usa.kyoceramita.com/americas/jsp/Kyocera/home.jsp

The OCR feature is only an image quality setting, producing a more black and white high contrast image rather than a grey scale image.

I'm using our Kyoceras to email the images to a server where "send mail" processes the image and runs OCRopus, an open source Google funded OCR project, to read information from the scan.

I'm finding there are many Virtual ReScan solutions, like Kyocera's OCR feature, VRS software produces OCR optimized images, though I haven't found an open source VRS project.

Jun 08, 2008 | Kyocera CS-2550 Black and White Copier

3 Answers

OCR with Brother MFC 5440CN


Abbyy finereader 6 works well with the 5440cn. The latest version is 9.

Apr 11, 2008 | Brother MFC-5440CN All-In-One InkJet...

2 Answers

Ocr software


If you have lost the cd you can order another one from brother support (expensive!)

Have a look at eBay. Buy a defective mfc. Make sure that the cd is part of the offer.

If you want to use ocr only go buy omnipage software (scansoft). paperport includes a light version of the omnipage engine

Mar 04, 2008 | Brother MFC 210C All-In-One InkJet Printer

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