Question about Creative Labs ZEN V Plus MP3 Player

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Zen V Plus 4 GB

My Zen V plus 4 GB is has the menu on but the buttons don't work, it won't turn off, and its not responding when I plug it into the comuter. Its frozen and I just waiting for something to happen.

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok

Posted on Dec 13, 2007

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