Question about Sony KDF-E55A20 55 in. LCD Television

1 Answer

Losing picture and sound

The TV is approx. 18 months old. I bought it new and it has been great until today. When I turn on the TV it works normal for about 30 seconds. It then appears to turn off (no sound/no picture) but the little green power light remains on. After 35-45 seconds it turns back on (picture first, then sound). It remains on for about 15-20 seconds, then off again for 35-45 seconds. It will continue to toggle on/off indefinitely. I attempted the reset that I was advised by the Sony WebChat helper. (This is unplugging the TV for 60 seconds then trying again). After this did not work, he said I must take it to a certified repair shop. (2 hour drive) Please Help...

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  • samson1961 Nov 11, 2007

    It happen to me.I bought this product two years ago.It jusy happen couple days ago.I turn it go after 10 to 15 min losing the picture and sound.but it coming back and then keep gonig again.the green signal is still on.so .you think is the lamp problem?

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1 Answer

It needs a new bulb, same thing happen with me. jut get a bulb for this model and change it. if you call sony service, it will cost you about $500.

Posted on Aug 12, 2007

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