Question about Samsung TXN3071WHF 30" TV

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Red "not available" message on screen

Hello! When we watch movies on DVD or VHS or watch TV a red "not available" message appears in the middle of the screen on top of whatever it is we're watching... Now the remote has gone funny as well - won't activate the TV, though it makes the red light on the console flicker -- and if you try to access the menu from the console, it just scrolls through all the options and won't let you select anything. We tried unplugging and checked cables... I googled this and found one opinion that the processor was bad... any insight?

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Re: Red "not available" message on screen

The reason the TV doesn't respond to the remote is that the set is busy trying to change channels (or scroll through menu options.) because one of the channel-- up/down "button" is stuck on the front panel of the TV. They are very delicate, and respond to the slightest input. (You should see the CH light on the front of the set.)

So, I had the same problem, and just finished following the advice for fixing this problem by using a hair dryer and pen knife to remove the strip covering the "buttons."

I have to admit that I was afraid of what damage I might do in removing the little strip from the face of the TV, but I only paid $114 for the set at Salvation Army, and it's otherwise a great set, so I had little to lose.

Trust me, you can't hurt anything by removing the little panel. Just take your time, and let the heat do the work, lest you crease the strip. (It took about five minutes for me to get it off.)

I chose to disable the front-panel controls altogether by simply removing the little pads that activate the switches.

The pads look like tiny little rubber bands, about 3/8" across, and will stick to the double-sided adhesive when you remove the strip. (Don't worry, they are not attached to the set, and you won't be destroying anything in this process.)

I suppose you could always get replacement rubber thingies, but I'd just as soon use the remote, and avoid future hassles.

Posted on Jan 02, 2008

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