Question about Microsoft Xbox 360 Console

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Xbox tray is off gears and stays open howe to fix?

When i open my tray it stays open and i disassembled my xbox to find the problem and realized when it opens the tray comes off the gears that move it so it no longer grabs the gears

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  • Contributor
  • 38 Answers

It's very difficult to change the door on the XBox without causing any damage. I recommend you have it send to someone who professionally knows how to assemble it correctly. I know videogame911.com fixes this sort of problems, they did something similar on my system and cleaned it all out. Give them a try!

Posted on May 03, 2013

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Posted on Jan 02, 2017

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  • 21 Answers

SOURCE: xbox 360 disk tray is stuck

Go to this microsoft website http://support.microsoft.com/kb/906935 and something goes wrong send me a message

Posted on Mar 10, 2009

  • 34 Answers

SOURCE: I turn on my xbox 360 and it says open tray and wont read disc

I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

Posted on Jun 23, 2009

justin217
  • 85 Answers

SOURCE: My xbox 360 wont play discs - keeps repeating open tray.

Call microsoft at 1-800-4-MYXBOX

Posted on Jul 15, 2009

XboxRepKit
  • 168 Answers

SOURCE: my xbox 360 keeps saying open tray instead of playing my disk

This is more than likely your laser that is dead and its possibly a samsung or hitatchi drive, be careful when
buying a new laser because there is a lot of dodgy ones around at the minute which can damage your machine or
at the very least will be inferior and not last long.

its very possible it could also be your logic board which is a controller that controlls your dvd drive and laser etc. if this is faulty (and im betting its a samsung) then you might have to replace. you can pick these up for swap with the one on your drive for around £10 and can be effective but i would also checj the drive belt and make sure that is tight and working ok and tha laser too.

if your 360 reads dvd's but not games it may be repairable but if it wont read anything then your better off replacing the laser. strip down the console and strip the dvd drive, take out the laser and look underneath it, it will have a code such as HD57 or something else, note that down. Visit ebay and search for the laser with the same code, buy it, fit it in and make sure you de-solder the static blob of solder before using it (search the net about this or ask the seller) and then try your machine again :)

linda

Posted on Sep 28, 2009

Testimonial: "thanks i'll try it out"

  • 11 Answers

SOURCE: xbox 360 reads open tray and doesn't show game

Just keep closing and opening the tray, sooner or later it should read the disk.

Posted on Dec 05, 2009

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1 Answer

Tray stuck open


The gears on the Xbox 360 have become misaligned. Here is how you fix it. If the tray is out all the way disconnect the power.
Step 1:
Locate the tab on the left side of the tray.
Step 2:
Lift the tab with a pen or equal and pull the tray out.
Step 3: power on the Xbox 360 and hit the eject button. When you here the eject "ding" pull the power. Now the drive is in eject mode and the cogs are aligned to take the tray.
Step 4
Gently place the tray back in and slight nudge to engage gears.
Step 5
POwer on xbox 360 and give another nudge to help the tray realign.
Step 6
Open and close the tray a couple times. To assure sucess.

Aug 20, 2014 | Microsoft Xbox Video Game Consoles & Games

1 Answer

Xbox 360 tray taking 5 or 6 times to open


You will probably need a new DVD drive. If you are experienced with disassembly, you could try cleaning out the drive gears in the DVD drive. If you have a game stuck inside of the drive, there is a small hole in front of the drive, behind the faceplate, that will accept a straightened paperclip and manually drives the tray gears,

Feb 02, 2014 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesnt want to read the game. when i put in gears of war, it tells me to open tray. i open it then close it and again it tells me to open tray. ive done the clean cd and still the same thing....


Unfortunately this is a common issue with the xbox. If you have tried all the steps that are provided on the xbox support website, it may be time to call xbox support and get your xbox repaired. If it is out of warranty, I'd honestly just get a new one cause the repairs run about $120 out of warranty.

Aug 17, 2011 | Microsoft Xbox 360 Console

1 Answer

When i puit the game in it says i need to insert the game


Your Xbox 360 has a bug known as the open tray error. This means that the Xbox is unable to read your discs. You have 2 options
  1. Get a new Xbox.
  2. Open up your Xbox and attempt to repair it.
Unfortunately option 2 will void your warranty, but is much cheaper option tan purchasing a new Xbox.
Option 2
Here is a YouTube video on disassembling your Xbox 360: http://www.youtube.com/watch?v=Uj2A7mGGjuY&feature=related Note: You will not need to do any steps past the 7:30 mark
Here is a Youtube video on fixing your open tray error: http://www.youtube.com/watch?v=TnVKjlpORYw&feature=related
Best of luck



Jun 13, 2011 | Video Game Consoles & Games

1 Answer

My xbox disc tray will not close


The tray component gears were probably stripped and the tray is now shifted vertically to high or low. Because when the tray moves back and forth the inside eye set up moves into the disc to hold it. Solution Have X-Box fix you problem for around $80 or less. Call 1-800-4MY-XBOX. They will send you a postage paid box. Also check to make sure nothing lose was in the xbox and also try to slam the door hard over and over as it try to slid in itself.

May 28, 2009 | Microsoft Xbox Console

2 Answers

Well lets put it this way my xbox cd tray does not open half of


first you will nave to take the tray out and bring it out to a highway and let it get run overt its time to update to xxbox 360

Apr 05, 2009 | Microsoft Xbox Console

1 Answer

Xbox dvd drive


I have had both these problems before.

For the drive tray door that will NOT open do this.
  1. Turn off, disconnect from the TV and unplug your XBOX (otherwise your risk the remote chance of causing a short).
  2. Get a paper clip and insert it into the tiny hole just to the left of the power button to manually open the tray door.
  3. While the tray is open take a Q-tip (aka cotton swab) and clean the edges of the tray guides and carefully spray a little compressed air into the bay (***do NOT shake can before or during use and hold the can vertically so only air and no refrigerant comes out***).
  4. If this does not fix your problem you while have to have your XBOX serviced unless your are comfortable taking your XBOX and DVD drive.
For the DVD tray that will not stay closed.
  1. See step 3 and 4 above.
For disassembling your XBOX and DVD drive there are numerous guides online. (www.llamma.com/xbox/Repairs/cleaning_your_dvd_drive.htm)


Dec 11, 2008 | Microsoft Xbox Console

1 Answer

Xbox 360


Your tray needs new alignment. Try opening up the CD Drive and disassemble it up to the tray. Take the tray out and re-align it. Try looking for tutorials on how to fix the DVD drives. I can't really explain that well about how to re-align the tray of the CD Drive.

Dec 21, 2007 | Microsoft Xbox 360 Console

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