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Blinking power light on my dys

Why does my power light blink on my dyson dc 28 vacumn

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The machine is warning you that you have the brushbar set too low for the carpet you're trying to clean - try raising it to the level above this. Make sure the cleaner head is free of blockages and that the brush is free of any hairs or threads. http://www.dyson.com/support/help.asp?article=1518&product=DC28-ANIMAL

Posted on May 03, 2013

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6ya6ya
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Posted on Jan 02, 2017

Dysonteam
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SOURCE: My Dyson DC 28 won't lower. You're supposed to

Hi its Darran at Dyson.

So that we can help, please call our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 15, 2010

Dysonteam
  • 167 Answers

SOURCE: dyson animal dc 28 wont recline and therefore wont

Hi there its Darran at Dyson.

Difficult one to give advice on as its impossible to know what is causing this. It wuold be worth checking that the soleplate and brush bar area underneath the head are all correctly assembled as this could be interfering with the upright locking mechanism.

If everything seems to be ok, you may find it useful to get in touch with us directly as your machine should still be under warranty. The Helpline number is on your machine but in case you dont have it to hand, the number is 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 27, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: how to get a repair manual for dyson dc-28 animal

    Hi there,

    We would strongly advise against attempting this sort of repair yourself, as the work should only be carried out by a Dyson engineer. If you feel your DC28 needs servicing, please get in touch with us directly so we can help you resolve your issue as quickly as possible. If servicing is necessary, any work carried out should be covered by our 5-year warranty, as long as the cleaner has been used in accordance with the terms and conditions described in the user guide. Please note attempting to repair the machine yourself will void the warranty.

    You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.

    Kind regards,

    Jack
    Dyson Online Customer Service

    Posted on Sep 28, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: my dyson dc 28 is not working...the red power

      Hi there,
      I'm sorry to hear you're having difficulties with your DC28. It's probably best if you get in touch with us directly so we can help you resolve this issue as quickly as possible.
      You can call us free on 1866MYDYSON. We'll look forward to hearing from you.
      Kind regards,
      JackDyson Online Customer Support

      Posted on Sep 29, 2011

      askdyson
      • 2572 Answers

      Official advice and support for Dyson technology

        Verified Fixya Pro

        SOURCE: Dyson DC 28 won't **** from bottom

        Hi there,

        I'm sorry to hear you're having difficulties with your DC28. Please follow the steps shown in our online support guide to ensure everything is correct with the machine:

        http://www.dyson.com/support/help.asp?article=1231&product=DC28-ANIMAL

        If this doesn't seem to resolve the issue, please get in touch with us directly so we can help - you can call free on 1866MYDYSON, or email askdysonUS@dyson.com.

        Kind regards,

        Jack
        Dyson Online Customer Support

        Posted on Nov 10, 2011

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        I'm sorry to hear you're having difficulty with your DC28. If the red on/off is flashing, this indicates that something may be jamming the brush bar. To resolve this, please follow the steps shown in the video attached. Make sure there are no obstructions in the cleaner head, and carefully remove any threads or hair from around the brush bar.

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