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Freezer full of ice but products not frozen

I have a confusing issue with my freezer. I have ice build up on the back wall of the freezer, and sometime pools of ice on the shelf as if the unit has defrosted and refrozen. However, products are not frozen, especially in the front edge or in the door. Any suggestions? I've tried changing the temperature, and checking the door is closed.

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  • Helen McClure May 06, 2013

    The issue is now fixed. To give some feedback, the temperature controller had become dislodged so ice built up on the fan.

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  • Refrigerators Master
  • 12,173 Answers

Ur evaporator fan either frozen and or burnt out listen and or if able to put a meter on to test--- if need to replace u will need to let defrost enough to rmove the rear panel---- unplug unit--- and unbolt fan disconnect wire connection and replace with a new one

Posted on May 02, 2013

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 29 Answers

SOURCE: Water Freezing in bottom of Freezer and dripping out front of freezer door

this could either be a blocked drain from the freezer not allowing defrost water to escape or the defrost heater failing to turn on due to a faulty defrost heater or defrost timer not enabling the water to escape

Posted on Aug 13, 2008

  • 1462 Answers

SOURCE: Whirlpool side by side refrigerator not defrosting.

take back panel off inside freezer. check continuity thro heater and thermal fuse in series with heater

Posted on Nov 17, 2008

Maytag317
  • 1136 Answers

SOURCE: water dripping from freezer onto top shelf of fridge with ice buildup back of freezer

Hi, I can help you. The drain is plugged in the freezer section. Could I get the model #?
Some models need an after market drain heat strip added.
Please let me know and I can get you through tis.

Thanks
Vic

Posted on May 30, 2009

Sea Breeze
  • 4654 Answers

SOURCE: Kenmore elite - Water dripping from freezer to refrigerator

Your refrigerator has a defrost drain blockage behind the evaporator in your your freezer compartment. Some models like yours have leak in the turns as the water leaves the freezer. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution with clorox in the drain will help you clean locate the leak and where the blockage may be downline.. I do have the manual on yours and can help you solve this. Some times this is a factory defect and I can help you solve the freezing drain problem. Let me know, Sea Breeze

http://fixitnow.com/wp/2009/05/26/the-permanent-cure-for-repeatedly-freezing-condensate-drains-in-whirlpool-roper-kitchenaid-top-mount-refrigerators/





http://servicepartstec.blogspot.com/

Posted on Jul 01, 2009

  • 1 Answer

SOURCE: water dripping from freezer onto top shelf of fridge with ice buildup back of freezer

the defroster isn't close enough to the drain to be effective. remove the back wall of the inside of the freezer, remove the excess ice. clear out the ice from the drain using hot water and a turkey baster. there is a kit from whirlpool that uses a piece of metal and a screw around the defrost rod, but I found out that a piece of 14 gauge solid core wire with the insulation stripped off works great too. stick the stripped wire into the drain, 2 to 3 inches, and wrap the rest around the defrost rod.

Posted on Jan 04, 2010

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Kenmore model 795.71022.010 water builds up in the bottom of the freezer every two weeks I have to defrost the unit and remove the ice build up if I dont the door wont close


The fan unit behind the wall inside the freezer may have frozen over.
Even though you see no ice inside the shell of the freezer, it can still have blocks of ice behind the back wall.
So remove the 3-4 screws holding the back wall, remove it and check on the ice there.
Make sure it is completely defrosted or ice melted before reconnecting. Leave the wall off while you connect it to make sure the small fan is kicking in.
IF the fan does not kick in. you can get a replacement for $15-$20 at any fridge parts supply house. It is easy to disconnect and reconnect.

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The defrost cycle relies in a thermistor transducer to detect the ice build up and to turn on the defrost cycle. The water usually then drips down to a tray under te fridge and then gets evaporated away.
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Ice on the back wall indicates a problem with the defrost cycle. The ice builds up and starts to choke off the air flow, so your symptoms would indicate that may be happening.

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Hi, Are you seeing ice or frost? Is frost building up on the freezer back wall? I can help you, just need to be clear.
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Vic

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