Question about Miele s558 Silver Moon Vacuum

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Miele Silver Moon Losing Suction Power

I've had a Miele Silver Moon for about 15 years and its suction power seems to have significantly diminished from what it once was. The filters are clean, I change the bags regularly, the hose is the revised version and not blocked in any way plus the motor sounds fine. So I'm baffled why I can't get more powerful suction--could the age of the motor be the issue?

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  • Charles Nordlander May 06, 2013

    Still looking for a solution. Can anyone explain how motor age might be a cause of this?

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That is possible, also check for a.m. exhaust filter off the motor. Usually a very fine filter to stop dust that gets past the bag. May just need to open it up and clean out the accumulated debris.

Posted on May 02, 2013

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1 Answer

Miele Silver Moon Losing Suction


if there's no blockages and filters all OK it's probably the suction fan that as worn down and not creating as much suction..

May 02, 2013 | Miele s558 Silver Moon Vacuum

1 Answer

HI, I replaced the old hose a while ago the new hose is now shutting off constantly. Any suggestions?


I would check for blockages. Test the suction at the end of the hose and then remove the hose and test the suction at the machine. If there is a significant difference you will need to remove the blockage or get a new miele hose. If you have more information to add I would be happy to help

May 28, 2012 | Miele s558 Silver Moon Vacuum

1 Answer

My miele silver moon attachment brush stopped spinning. the belt looks good what could it be


It is most likely the hose. There are wires inside the hose that connect the speed and suction control on the handle, to the board inside the canister. After years of use, the wires can become damaged to the point that they wont complete the circuit anymore. Any vacuum store that sells miele will have the replacement hose. You can also get it from miele directly, or off ebay. Be careful going to the vacuum store if you dont have a trusted shop, as they make more money from the sale of a new vacuum, rather than a replacement hose.

Feb 20, 2011 | Miele s558 Silver Moon Vacuum

1 Answer

Miele, Flamenco II. 2 probs. 1. the head brush is not turning when I put it on the floor. If I pick it up to look inside...the brush is spinning fast..I put it down on the floor...the head does not...


sounds like the belt is not on correctly on the beater brush or the belt is worned out now for the suction check filters or bags that need to be empty or clean

Feb 16, 2011 | Miele Vacuums

2 Answers

We have a Miele Silver Moon vacuum that isn't


Hi dear.There are two type of attachments for this vacuum cleaners to pick up the pets hair,fluff & so on.They call it"Turbo & Power Brush".Turbo brush operates with machines suction & Power one operates with small electric motor which is built in the unit.They work with the same prenciple.There is a belt drives the rotary brush.OK.there are two small yellow screw underneath the unit.Please undo them,take of the cover & clean the rotary brush,check for the belts tension.It should be enough tight to drive the brush.If not ask for spare part from Miele in your country.After cleaning please put it back in order.To test it,attached to the vacuum.Turn the power on for Turbo brush,as long as suction starts,brush should start turning too.For the Power one,there should be power button on the handle to turn it on & off.Press it.It should work.On both of the unit,brush should spin good & strong enough to do the job when it's attached the surface you are vacuuming.Check the brush after each use,cleaned if neccesary. I hope that helps.Thanks.

Aug 01, 2010 | Miele s558 Silver Moon Vacuum

1 Answer

I just bought a Miele s558 Silver Moon, seems like


good vacuums bags are very expensive and parts too
return it

May 11, 2010 | Miele s558 Silver Moon Vacuum

1 Answer

I just bought a Miele s558 Silver Moon, seems like it's from 2000 or so. If it's in good condition, can I expect this machine to last another ten years? Or would it have been better to buy a lower end...


Greetings from GoVacuum,

Ahh, the Miele Silver Moon model S558i. This is great model that I know a lot about because I actually own this exact model. I have had my Silver Moon now for going on 10 years, with almost no problems. The motors in the Silver Moons are excellent, and should last 20 or 25 years without problems. This particular model did have one major problem however. This is the first model that Miele put the suction controls in the handle of the hose of the vacuum, allowing the user to easily adjust the suction setting with fingertip controls. The problem with these models is that static electricity (usually happens when vacuum carpeting) causes the hose to shut down the power to off. You can be in the middle of vacuuming, and all of a sudden the vacuum will turn off. You can easily turn back on the vacuum with the push of a button, but it's irratating for sure.

Miele did come up with a solution for this problem with a newly redesigned hose, part number SES125-3. Since this new design has come out I haven't had a single issue with my hose. The way you can tell if you have the old or new hose is by the numbers (or lack of ) on the different suction levels. If your hose goes up to 1100 Watts, then this is the older style hose. If you're hose simply has a minimum to high setting with no numbers at all on the hose, then this is the redesigned 125-3 hose.

If you have the older style hose, I would get the dealer that sold you the vacuum to exchange the old hose for the new hose, you definitely don't want to have to buy that new hose ($150+). If you have the new hose, then I would say stick with the Silver Moon over the newer Miele models, in my opinion the Silver Moon is one of the most durable models that Miele has ever made.

The only other thing you need to be careful of is the cord reel. When you are retracting the cord reel, it's best to kind of guide the cord back in, and take it slow rather then just stepping on the cord rewind pedal. The cord reel can sometimes be touchy, especially if you are rough with it. If you're careful with it, you should never have any problem with the vacuum cleaner as long as you change the filters on a regular basis as well as the bags.

I hope this helps, if you have any further questions, please feel free to contact me at chris (dot) jones (at) govacuum (dot) com.

Thank you,

Chris Jones
GoVacuum.com

Mar 18, 2010 | Miele s558 Silver Moon Vacuum

2 Answers

Blue Moon S658 Miele vacuum problem where suction cuts off. The power light stays on. Sometimes I lose full suction, and other times I just lose partial suction. This shows on the handle by going from...


This is a problem with the circuit board in the SES-125 hose. If you replace the hose, this problem will stop. Unfortunately this is the only solution to this problem.

-R

Mar 05, 2009 | Miele Blue Moon Bagged Canister Vacuum

1 Answer

Miele vacuum cleaner hepa tt2000 blue


Is there a valve on the handle, near the tube or right on top by the switch that you can move to allow for less suction?

Jun 15, 2008 | Miele Blue Moon Bagged Canister Vacuum

4 Answers

Electrical power down while vacuuming (not a reset)


Thank you JonahBegone!
My 4 years old Silver Moon has been power down off and on for a couple of months, but all of sudden it kept doing it. Then the power won't turn on when I plugged it in ( this turns out to be another problem, see my other posting). I took your advice on taking the hose and handle apart. I unscrewed the 5 screws, but can't pull the handle apart to look inside. I was able to see the 3 metal contact on the hose that you mentioned through a 1/4 inch gap when I forced the handle apart. I cleaned the black stuff off through the little gap by rotating the hose a few times. Then magically, my power down problem also went away. Thank you once again.

Mar 25, 2008 | Miele s558 Silver Moon Vacuum

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