Question about Miele s558 Silver Moon Vacuum

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Miele Silver Moon Losing Suction

I've had my Miele Silver Moon for about 15 years, and the suction power seems significantly diminished from what it used to be. The filters are clean, I change Miele-brand bags regularly, the motor sounds fine and the hose isn't blocked in any way. Any idea what could be causing the diminished suction power? Could it simply be the age of the motor, despite the fact that it sounds okay? Thanks in advance for your advice!

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  • Miele Master
  • 18,402 Answers

If there's no blockages and filters all OK it's probably the suction fan that as worn down and not creating as much suction..

Posted on May 02, 2013

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6 Suggested Answers

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Posted on Jan 02, 2017

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reddevil6
  • 1673 Answers

SOURCE: stopped working - warning light on

There is an electronic circuit board on the motor that may have gone bad and will have to replaced, part # 06836740 and sells for around $75.00, for model S516. But if this a S316, then it could be the speed control mounted on the motor, Part # 04416342 and sells for around $83.00. Both of these models are Cat Naad Dog so you need the model number berfore you order a part.

Posted on Jan 17, 2008

  • 2 Answers

SOURCE: Electrical power down while vacuuming (not a reset)

Thank you JonahBegone!
My 4 years old Silver Moon has been power down off and on for a couple of months, but all of sudden it kept doing it. Then the power won't turn on when I plugged it in ( this turns out to be another problem, see my other posting). I took your advice on taking the hose and handle apart. I unscrewed the 5 screws, but can't pull the handle apart to look inside. I was able to see the 3 metal contact on the hose that you mentioned through a 1/4 inch gap when I forced the handle apart. I cleaned the black stuff off through the little gap by rotating the hose a few times. Then magically, my power down problem also went away. Thank you once again.

Posted on Jul 06, 2008

  • 97 Answers

SOURCE: Miele Revolution 600

This is a problem with the hose, and unfortunately it will require replacement of the entire assembly.

The SES-125 hoses produced in the general vicinity of late 2002 had a tendency to start building up static and kicking the motor off after a few years. The problem was rectified, and the more current hoses do not have this problem.

Head to your friendly neighborhood Miele dealer and get a new hose, and this problem will not occur again.

-R

Posted on Sep 03, 2008

renevacdoc
  • 84 Answers

SOURCE: no suction

well, it actually sounds like there is a blockage. Try removing your hose and dropping something through it, like a quqrter. If it comes through, no clog. If it is clogged, I believe that machine has a blower on the upper part of the cleaner (maybe in the bag compartment towards the top. You can take out the filter holder and plug the hose in there and run the unit . Does the blockage come out? If not, Try shaking the hose, or you can put a stiff wire in it to try to free it. Do not run water through it. If there is no blockage at all, then you will probably need to take it to a service center. But I am pretty confident that we are looking at a clog situation. Let me know if this fixesya! Thanks, Rene (vacuum Doctor)

Posted on Nov 15, 2009

rockmeister
  • 2047 Answers

SOURCE: Miele Cat & Dog Cleaner

This unit comes with a silence setting in the system. As a result of your taking the unit apart you might have come in contact with this setting and tampered it. The silence setting combines the lowest noise output with the ideal power level for optimum cleaning results. This setting usually becomes activated when you switch the unit to energy saver mode.
Although with the 2200W of power which the motor boasts of if during your re-assembly you didnt cover the unit well this could have also brought about a discrepancy in the noise reduction method which the unit was assembled originally.
As you said there is no problem with your unit as it works excellently but the manner in which you re-assembled it has a space which allows the engine noise out and this is the problem why the unit has become so noisy.
Hope this support has been helpful?
Thank you for visiting Fixya.

Posted on Jul 17, 2011

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1 Answer

Miele Silver Moon Losing Suction Power


That is possible, also check for a.m. exhaust filter off the motor. Usually a very fine filter to stop dust that gets past the bag. May just need to open it up and clean out the accumulated debris.

May 02, 2013 | Miele s558 Silver Moon Vacuum

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HI, I replaced the old hose a while ago the new hose is now shutting off constantly. Any suggestions?


I would check for blockages. Test the suction at the end of the hose and then remove the hose and test the suction at the machine. If there is a significant difference you will need to remove the blockage or get a new miele hose. If you have more information to add I would be happy to help

May 28, 2012 | Miele s558 Silver Moon Vacuum

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It is most likely the hose. There are wires inside the hose that connect the speed and suction control on the handle, to the board inside the canister. After years of use, the wires can become damaged to the point that they wont complete the circuit anymore. Any vacuum store that sells miele will have the replacement hose. You can also get it from miele directly, or off ebay. Be careful going to the vacuum store if you dont have a trusted shop, as they make more money from the sale of a new vacuum, rather than a replacement hose.

Feb 20, 2011 | Miele s558 Silver Moon Vacuum

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We have a Miele Silver Moon vacuum that isn't


Hi dear.There are two type of attachments for this vacuum cleaners to pick up the pets hair,fluff & so on.They call it"Turbo & Power Brush".Turbo brush operates with machines suction & Power one operates with small electric motor which is built in the unit.They work with the same prenciple.There is a belt drives the rotary brush.OK.there are two small yellow screw underneath the unit.Please undo them,take of the cover & clean the rotary brush,check for the belts tension.It should be enough tight to drive the brush.If not ask for spare part from Miele in your country.After cleaning please put it back in order.To test it,attached to the vacuum.Turn the power on for Turbo brush,as long as suction starts,brush should start turning too.For the Power one,there should be power button on the handle to turn it on & off.Press it.It should work.On both of the unit,brush should spin good & strong enough to do the job when it's attached the surface you are vacuuming.Check the brush after each use,cleaned if neccesary. I hope that helps.Thanks.

Aug 01, 2010 | Miele s558 Silver Moon Vacuum

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sounds like its blocked in pipe somewhere take hose of and push something like a long brush handle through the pipe if there's anything in there it will get pushed out

Jun 26, 2010 | Miele s558 Silver Moon Vacuum

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I just bought a Miele s558 Silver Moon, seems like


good vacuums bags are very expensive and parts too
return it

May 11, 2010 | Miele s558 Silver Moon Vacuum

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I just bought a Miele s558 Silver Moon, seems like it's from 2000 or so. If it's in good condition, can I expect this machine to last another ten years? Or would it have been better to buy a lower end...


Greetings from GoVacuum,

Ahh, the Miele Silver Moon model S558i. This is great model that I know a lot about because I actually own this exact model. I have had my Silver Moon now for going on 10 years, with almost no problems. The motors in the Silver Moons are excellent, and should last 20 or 25 years without problems. This particular model did have one major problem however. This is the first model that Miele put the suction controls in the handle of the hose of the vacuum, allowing the user to easily adjust the suction setting with fingertip controls. The problem with these models is that static electricity (usually happens when vacuum carpeting) causes the hose to shut down the power to off. You can be in the middle of vacuuming, and all of a sudden the vacuum will turn off. You can easily turn back on the vacuum with the push of a button, but it's irratating for sure.

Miele did come up with a solution for this problem with a newly redesigned hose, part number SES125-3. Since this new design has come out I haven't had a single issue with my hose. The way you can tell if you have the old or new hose is by the numbers (or lack of ) on the different suction levels. If your hose goes up to 1100 Watts, then this is the older style hose. If you're hose simply has a minimum to high setting with no numbers at all on the hose, then this is the redesigned 125-3 hose.

If you have the older style hose, I would get the dealer that sold you the vacuum to exchange the old hose for the new hose, you definitely don't want to have to buy that new hose ($150+). If you have the new hose, then I would say stick with the Silver Moon over the newer Miele models, in my opinion the Silver Moon is one of the most durable models that Miele has ever made.

The only other thing you need to be careful of is the cord reel. When you are retracting the cord reel, it's best to kind of guide the cord back in, and take it slow rather then just stepping on the cord rewind pedal. The cord reel can sometimes be touchy, especially if you are rough with it. If you're careful with it, you should never have any problem with the vacuum cleaner as long as you change the filters on a regular basis as well as the bags.

I hope this helps, if you have any further questions, please feel free to contact me at chris (dot) jones (at) govacuum (dot) com.

Thank you,

Chris Jones
GoVacuum.com

Mar 18, 2010 | Miele s558 Silver Moon Vacuum

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Blue Moon S658 Miele vacuum problem where suction cuts off. The power light stays on. Sometimes I lose full suction, and other times I just lose partial suction. This shows on the handle by going from...


This is a problem with the circuit board in the SES-125 hose. If you replace the hose, this problem will stop. Unfortunately this is the only solution to this problem.

-R

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Electrical power down while vacuuming (not a reset)


Thank you JonahBegone!
My 4 years old Silver Moon has been power down off and on for a couple of months, but all of sudden it kept doing it. Then the power won't turn on when I plugged it in ( this turns out to be another problem, see my other posting). I took your advice on taking the hose and handle apart. I unscrewed the 5 screws, but can't pull the handle apart to look inside. I was able to see the 3 metal contact on the hose that you mentioned through a 1/4 inch gap when I forced the handle apart. I cleaned the black stuff off through the little gap by rotating the hose a few times. Then magically, my power down problem also went away. Thank you once again.

Mar 25, 2008 | Miele s558 Silver Moon Vacuum

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