Adobe interface issues (by 3 users)
Our Ricoh IS330DC is not scanning as clearly as we know it can. When using Windows and direct scanning the image is very clear but when using the Adobe interface and the Ricoh interface respectivly to scan documents into our database the images come out blurry and with jagged lines. There is nothing wrong with the scanner, computer or documents, save that the setting may not be optimal. Help?
2 Other Users Have The Same Problem
Comment by Guest, posted on Apr 22, 2008
We upgraded from Adobe 5 to Adobe Professional 8 and now our scans on the Ricoh IS330DC have areas that are blurry. Adobe 5 didn't have this problem. We updated the Twain drivers, no help. Swapped out scanners and a newer IS330DC does the same thing. Uninstalled Adobe Professional 8 and installed Adobe Professional 7, same problem. Printing the document looks fine. Scans using a Fujutsu scanner also are blurry. Looks like an Adobe issue.
Comment by Guest, posted on Jan 31, 2008
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