Question about Ricoh IS 330DC Flatbed Scanner

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Adobe interface issues

Our Ricoh IS330DC is not scanning as clearly as we know it can. When using Windows and direct scanning the image is very clear but when using the Adobe interface and the Ricoh interface respectivly to scan documents into our database the images come out blurry and with jagged lines. There is nothing wrong with the scanner, computer or documents, save that the setting may not be optimal. Help?

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  • Anonymous Jan 31, 2008

    sc4004

  • Anonymous Apr 22, 2008

    We upgraded from Adobe 5 to Adobe Professional 8 and now our scans on the Ricoh IS330DC have areas that are blurry. Adobe 5 didn't have this problem. We updated the Twain drivers, no help. Swapped out scanners and a newer IS330DC does the same thing. Uninstalled Adobe Professional 8 and installed Adobe Professional 7, same problem. Printing the document looks fine. Scans using a Fujutsu scanner also are blurry. Looks like an Adobe issue.

  • Anonymous Mar 13, 2014

    line shows on scanned document after scanning

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We have also seen that Adobe Acrobat doesn't produce very clear scans (with a range of scanners). Adobe gives very good pdf file size but it downsamples images.

Posted on Oct 23, 2007

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5 Answers

How to fix the error code for Ricoh 1232c sc517 and how to clear it


there's no error code like that
http://www.unitedtechsonline.citymax.com/page/page/4653767.htm

101: EXPOSURE LAMP PROBLEM

120:SCANNER HOME PROBLEM

121:SCANNER HOME

124:SCANNER MOTOR PROBLEM

125:SCANNER MOTOR PROBLEM

126:SCANNER MOTOR PROBLEM

127:SCANNER MOTOR PROBLEM

129:SCANNER MOTOR PROBLEM

130:SICU / SBU PROBLEMS

300:CHARGE CORONA PROBLEMS

301:CHARGE CORONA PROBLEM

303:CHARGE GRID PROBLEM

304:CHARGE GRID PROBLEM

305:CHARGER UNIT WIRE CLEANER PROBLEM

306:CHARGER UNIT WIRE CLEANER PROBLEM

310-316:DRUM POTENTIAL SENSOR ERROR ISSUES

321:LASER UNIT WRITE PROBLEM

322:LASER UNIT 1 SYNCH. PROBLEM

323:LASER UNIT DRIVE PROBLEM

335-338:POLYGON MOTOR PROBLEMS

340-342:TONER DENSITY SENSOR ERROR ISSUES

345:DEVELOPER BIAS PROBLEM

350-355:IMAGE DENSITY SENSOR PROBLEMS

360:HARD DISK 1 PROBLEM

361:HARD DISK 2 PROBLEM

362:HARD DISK 1 PROBLEM

363:HARD DISK 2 PROBLEM

364:HARD DISK 1 PROBLEM

365:HARD DISK 2 PROBLEM

366:HARD DISK 1 PROBLEM

367:HARD DISK 2 PROBLEM

370-375:IMAGE COMPRESSION ERROR

376-377: SICU,IMAGE COMPRESSION ERROR

380-383:IMAGE DATA TRANSFER PROBLEM(SICU, SBU,PRINT CONTROLLER)

384-385:IMAGE DATA TRANSFER PROBLEM WHEN TANDEM IS USED(SBU,INTERFACE

BOARD,SICU,PRINT CONTROLLER)

390:TANDEM IMAGE DATA TRANSFER ERROR(NOISE,SICU,INTERFACE BOARD)

391-392:IMAGE STORAGE ADDRESS ERROR(SICU391-01)

395:CD-R/RW ERROR, INTERFACE BOARD ISSUES

397:CD ACCESS ERROR

398:CD-R/RW DATA ERROR

400:TRANSFER BIAS ROLLER ISSUES

401:TRANSFER ROLLER

430:QUENCHING LAMP ERROR

440:DRUM MOTOR LOCKED

441:DEVELOPER MOTOT LOCKED

491:LASER COOLING FAN LOCKED

495:TONER BOTTLE PROBLEM

496:TONER COLLECTOR BOTTLE PROBLEM

501:LIFT PROBLEMS FOR TRAY 1

502:LIFT PROBLEMS FOR TRAY 2

503:LIFT PROBLEMS FOR TRAY 3

504:LCT 1ST TRAY PICKUP OR LIFT PROBLEM

505:LCT 2ND TRAY PICKUP OR LIFT PROBLEM

506:LCT 3RD TRAY PICKUP OR LIFT PROBLEM

510:PAPER FEED MOTOR PROBLEMS

511:LCT MOTOR PROBLEM

515:TANDEM REAR FENCE MOTOR PROBLEM

520-521:DUPLEX JUGGER MOTOR PROBLEMS

531:FUSING DUPLEX MOTOR LOCKED

532:RELAY MOTOR LOCK

541:OPEN FUSER THERMISTOR

542:LOW FUSER TEMPERATURE

543:HIGH FUSER TEMPERATURE

544:HIGH FUSER TEMPERATURE

545:HIGH FUSER TEMPERATURE

546:LOW FUSER TEMPERATURE

547:ZERO CROSS PROBLEM

550:WEB EXPIRED

591:TONER SUPPLY MOTOR PROBLEMS

592:TONER BANK MOTOR PROBLEMS

601:SBICU TO SBU COMMUNICATION PROBLEMS

602:SBICU TO HARD DISK DRIVE BOARD COMMUNICATION PROBLEMS

620-622:SBICU TO ADF COMMUNICATION PROBLEMS

625-626:BCU TO FINISHER COMMUNICATION PROBLEMS

630:LINE ADOPTER TO CSS CENTER COMMUNICATION PROBLEMS

640-645:BCH TO SICU COMMUNICATION PROBLEMS

646:SICU PROBLEM

650-653:COUNTER ERROR JAPAN

701:ADF P/U ROLLER PROBLEMS

702:ADF FEED MOTOR PROBLEM

703:ADF TRANSPORT BELT MOTOR PROBLEM

704:ADF EXIT MOTOR PROBLEM

705:ADF ORIGINAL TABLE LIFT ISSUES

720:FINISHER LOWER TRANSPORT MOTOR ISSUES

722:FINISHER JOGGER MOTOR ISSUES

724:FINISHER STAPLER HAMMER PROBLEMS

725:FINISHER STACK EXIT MOTOR PROBLEMS

726:FINISHER SHIFT MOTOR PROBLEMS

727:FINISHER STAPLER ROTATION PROBLEMS

729:FINISHER PUNCH MOTOR PROBLEMS

730:FINISHER STAPLER MOTOR PROBLEMS

735:FINISHER PAPER STACK PLATE MOTOR PROBLEMS

736:FINISHER EXIT GUIDE MOTOR PROBLEMS

737:FINISHER FULL STAPLER HOPPER

738:FINISHER SHIFT TRAY LIFT MOTOR PROBLEMS

739:FINISHER FOLDER PLATE MOTOR ERROR

740:FINISHER FRONT SADDLE STITCH STAPLER MOTOR PROBLEMS

741:FINISHER REAR SADDLE STITCH STAPLER MOTOR PROBLEMS

742:FINISHER JOGGER SIDE FENCE MOTOR

750:COVER INTERPOSER BOTTOM PLATE MOTOR PROBLEMS

800:VIDEO OUT TRANSFER,CONTROLLER BOARD

804:VIDEO OUT TRANSFER,CONTROLLER BOARD

818:OPTIONAL BOARD,CONTROLLER BOARD, SYSTEM PROGRAM

819:BAD SOFTWARE

820:CONTROLLER BOARD OR SOFTWARE

821:CONTROLLER BOARD

822:HDD PROBLEM

823:NIB, CONTROLLER BOARD

824:CONTROLLER BOARD, NVRAM

825:NVRAM ERROR

826:NVRAM

827:CONTROLLER BOARD, RAM

828:SOFTWARE,ROM,CONTROLLER

829:RAM, CONTROLLER

835:CONTROLLER,CENTRONIC LOOPBACK CONNECTOR

836-837:FONT DEVICE

838:CONTROLLER BOARD

850:IP ADDRESS,CONTROLLER BOARD,NIB

851:1394 I/F CONNECTIONB,I/F INTERFACE,CONTROLLER BOARD

860-861:HDD

862:HDD BAD SECTORS

863:HDD

864:DATA TRANSFER ISSUES

865:HDD

900:NVRAM PROBLEM.ELECTRICAL COPY COUNTER

901:MECHANICAL COUNTER ISSUES

921:IMB, BICU FAILING

922:IMB, BICU FAILING

924:DRAM,BICU,IMB FAILING

925:BICU, IMB FAILING

926:BICU, IMB FAILING

951:F-GATE SIGNAL ERROR PROBLEMS

953:SCANNER IMAGE SETTING ERROR ISSUES

954:PRINTER IMAGE SETTING ERROR ISSUES

955:MEMORY SETTING ERROR ISSUES

964:PRINTER READY ERROR ISSUES

966:POLYGON MOTOR PROBLEM

970:SCANNER READY ERROR

980:HDD ACCESS ERROR

981:BICU, NVRAM

982:HDD CONSTRUCTION ERROR

984-987:HDD DATA TRANSFER ERROR

990:SOFTWARE PERFORMANCE ERROR

991:REBOOT SOFTWARE ERROR

997-998:DIMM, RAM ERROR

999:PROGRAM DOWNLOAD ERRORS

Oct 29, 2008 | Ricoh Office Equipment & Supplies

1 Answer

Cannot print scroll down e mail images from computer


this could be 2 issues in one:

First scan your computer for viruses and use matinance software for any software issues you may have in your harddrive.

After all is clear and there are no hicups or viruses on your pc, reinstall all Adobe flash and shockwave software.

Next update or reinstall your original printer drivers for your manufactures website.

This should correct all issues of printing scroll down email images

if this does not work write me back ok?

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1 Answer

I can´t find the option to scan something. In the menu is no button to scan. Can you help me an tell me how I can scann?


1. you may use adobe photoshop to scan images..
2. on the menu, just click import then select the model of your scanner.
it will automatically open the scanning software if not, the default windows imaging software

Jun 13, 2010 | Lexmark X464DE Mono Laser MFP, 38ppm A4...

1 Answer

Ricoh MP 5500 changes 8.5 x 11 documents to legal size on scan.


verify that the paper size shown on the display matches the size and direction of the paper in the respective trays, make sure paper side guides and rear backstop are tight against paper

Jan 07, 2010 | Ricoh Office Equipment & Supplies

1 Answer

How to restore to factory default settings ricoh


enter service mode then execute these service programs I would do an sp print
5990- 2 out first just in case

5801 Memory Clear
Resets software counters and returns modes and settings to their defaults.
All clear: Clears all data
Engine clear: Clears the printer engine settings
SCS: Clears the systems settings
PRT: Clears user mode system settings
NCS: Network control systems - Clears the items listed in the “Host Interface”
section of the Configuration page.
DCS: Delivery control system (e-mail settings)
MIRS: E-mail addresses
5801 1 Memory all clear
5801 2 Engine memory clear
Resets the following user tool settings:
Maintenance menu: Main scan registration, sub scan registration, image
density, curl control
Resets the settings of the following SPs: 1003, 1104, 1105, 1902, 1910, 2001,
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Resets the following user tool settings:
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Resets the settings of the following SPs: 5009, 5812
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1 Answer

Xerox Documate 152 - Scan quality is now V.BAD!


I would go to Xerox.com and look up their knowledge base. Here is a copy of data from their site related to this problem:

Symptom: Scanned images have poor image quality, are fuzzy, unclear, or hard to read.
Cause: There are several things that can lead to poor image quality including the scan settings, dirt on the scanner, and driver problems. Solution: Note: If you scan as a PDF file and your scans look fuzzy when viewed in PaperPort, try right clicking on the file and selecting "Open" to open them in Adobe Reader. If they display fine in Adobe Reader then there is nothing wrong with the scans, it is simply that they are not being displayed well in PaperPort.

The following solutions can help resolve poor scan quality.

Solution 1 - Adjust the scan settings

Try increasing the resolution of your scan. 300 dpi to 400 dpi should be clear for most images
  • If you are scanning in Black and White, try Grayscale or Color. Some images will not display correctly in Black and White
  • You can also try adjusting the brightness and contrast
  • Note: For information on adjusting your scan settings, refer to the user guide for your scanner
Solution 2 - Clean and Calibrate the scanner

Note: Calibration only applies to sheetfed scanners.

Use the link below for instructions on cleaning and calibrating (if applicable) your scanner:
Solution 3 - Reinstall the scanner driver Select a link below for instructions on reinstalling your scanner driver:

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Ricoh 2045e


Hi,
press the yellow clear key, press 1 07, then hold the "Stop" key for 10 second, LCD screen change, enter in to copier SP, under tab 5 scrool the page till you see delivery server.

Regards

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1 Answer

Scanner Service


Have you tried uninstalling the scanner and reinstalling it? Do you have the original software for it. If you do not then you should be abe to obtain a driver download at this site:

http://www.ricoh-usa.com/downloads/downloads.asp?tsn=Ricoh-USA&path=http://support.ricoh.com/bb/html/dr_ut_e/rc2/model/is330dc/is330dcen.htm

If you need to download the driver, be sure to do a clean download which means you need to turn off the scanner and unplug it,to turn off all running programs to do this including virus control. Download the file and save it to your desktop then click on it to install. Restart your computer.


If you have any other questions please let me know and please rate the solution. Thank You.

Aug 18, 2008 | Ricoh IS 330DC Flatbed Scanner

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