Question about Ricoh IS 330DC Flatbed Scanner

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Adobe interface issues

Our Ricoh IS330DC is not scanning as clearly as we know it can. When using Windows and direct scanning the image is very clear but when using the Adobe interface and the Ricoh interface respectivly to scan documents into our database the images come out blurry and with jagged lines. There is nothing wrong with the scanner, computer or documents, save that the setting may not be optimal. Help?

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Re: Adobe interface issues

We have also seen that Adobe Acrobat doesn't produce very clear scans (with a range of scanners). Adobe gives very good pdf file size but it downsamples images.

Posted on Oct 23, 2007

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I have installed HP PHoto and Imaging Softward for ScanJet 3570c 48 bit. Everytime I try to click on icons on the scanner, my computer shows an error message that there is a problem with connecting to the...

Does the same error occur if you launch a scan from the computer? What OS do you have? Vista only has a basic driver available and does not support the scanner buttons. (You can launch the scans from a number of options: third-party software, Windows Fax and Scan (new scan), Microsoft Paint (File > Import from Scanner or Camera > New Scan) and Windows Photo Gallery.)

If the error occurs when you launch the scan from the computer, try a new data cable and different USB ports. Try a direct USB connection if you use a hub. Then check your USB ports and the drivers for the USB. (For Windows, look in the Device Manager. Start > Control Panel > System > Device Manager (exact directions will depend on the OS).

The HP Photo and Imaging software requires you to set the default scan destinations in the software before you can use the buttons on the scanner (for those OS/driver versions that support the feature). Always open the software and scan from the computer to see what the defaults will be. Each version of HP's imaging software set up these buttons differently; the help option is useful. Try Scan > Scan settings to find where to set the color and black & white destinations.

I hope this helps. If you add a comment with your OS and whether the computer can launch a scan, I'll provide additional help if I can.

Cindy Wells
(who inherited a scanner when a USB hub failure aggravated the original user into buying a new scanner thinking it was a scanner problem.)

Aug 12, 2011 | HP ScanJet 3570C Flatbed Scanner

1 Answer

I could not find the icon for the One Touch Visioneer scanning software for my Xerox Documate 510 so I uninstalled the software and re-installed and now I can't find anything. I am completely unable to...

  • Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
  • Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
  • Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
  • Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
  • Scanning with the WIA Interface [ Fine Tuning Your Scans ]
  • Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]

Jan 25, 2011 | Xerox DocuMate 510 Document Scanner

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My cable that came with my ricoh is01 does not seem to be compatible with with my scanner and neither can I plug it into the pc.

The Ricoh IS01 uses a SCSI 2 (50 pin) interface. It should look like the one here: . There are SCSI to USB converters but I'm not sure if you need a specific version. (Scanners require bidirectional communication with the computer so there were few interfaces that required a special connection.)

Depending on your computer's OS, there may be other issues. (Some may not be compatible with Windows Vista or Win7, for example.) Drivers for some OS versions are available here: . Search for the IS01 (no other information is needed)

I hope this helps.

Cindy Wells

Jan 01, 2011 | Ricoh Aficio IS01 Flatbed Scanner

1 Answer

Xerox Documate 152 - Scan quality is now V.BAD!

I would go to and look up their knowledge base. Here is a copy of data from their site related to this problem:

Symptom: Scanned images have poor image quality, are fuzzy, unclear, or hard to read.
Cause: There are several things that can lead to poor image quality including the scan settings, dirt on the scanner, and driver problems. Solution: Note: If you scan as a PDF file and your scans look fuzzy when viewed in PaperPort, try right clicking on the file and selecting "Open" to open them in Adobe Reader. If they display fine in Adobe Reader then there is nothing wrong with the scans, it is simply that they are not being displayed well in PaperPort.

The following solutions can help resolve poor scan quality.

Solution 1 - Adjust the scan settings

Try increasing the resolution of your scan. 300 dpi to 400 dpi should be clear for most images
  • If you are scanning in Black and White, try Grayscale or Color. Some images will not display correctly in Black and White
  • You can also try adjusting the brightness and contrast
  • Note: For information on adjusting your scan settings, refer to the user guide for your scanner
Solution 2 - Clean and Calibrate the scanner

Note: Calibration only applies to sheetfed scanners.

Use the link below for instructions on cleaning and calibrating (if applicable) your scanner:
Solution 3 - Reinstall the scanner driver Select a link below for instructions on reinstalling your scanner driver:

Jul 08, 2009 | Xerox DocuMate 152 Pass-Through Scanner

1 Answer

Scanning an image only gives a scan 1/4 the size of original...

if u mean the size of image is reduced, as i know, the resolution of image, dpi, is too small --> try bigger dpi
if u mean the image is cut off, u have to clear the scan area or by default

May 07, 2009 | HP Scanjet 5470c Flatbed Scanner

2 Answers

Trying to convert slides to digital images

to scan a slide is difficult, and it is alomst impossible to get a clear image. since slide needs intense light to show a clean image. the scaners' light bar just not enough light to reflect back to get a clean image.
you may get the same result if you take them to a professional for conversion.
I don't have any suggestion at this time.

any one???

Oct 31, 2008 | Scanners

1 Answer

Scanner Service

Have you tried uninstalling the scanner and reinstalling it? Do you have the original software for it. If you do not then you should be abe to obtain a driver download at this site:

If you need to download the driver, be sure to do a clean download which means you need to turn off the scanner and unplug it,to turn off all running programs to do this including virus control. Download the file and save it to your desktop then click on it to install. Restart your computer.

If you have any other questions please let me know and please rate the solution. Thank You.

Aug 18, 2008 | Ricoh IS 330DC Flatbed Scanner

3 Answers

Line on Scanned Documents

There is a spot on the thin strip of glass that sits next to the large scanner glass. Because you are moving the paper when using the feeder, a spot appears as a line. Shining a flashlight on the glass can help you locate it. You can scrape it off with a finger nail or clean it with a damp cloth.

May 09, 2008 | Scanners

1 Answer

Moving film by frame

try unistalling the prog and re install it windman

Sep 16, 2005 | ACI Pacific Image Prime Film PF3650 Pro...

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