Question about Dell Printers:Dell MFP Color Laser 3115cn

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How to replace paper sensor dell 3115cn

Err 077-901 paper jam

Posted by Anonymous on

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Dell 924 Inkjet Printer False Paper Jam

Got rid of my problem!

In an act of despair I started to poke around the inside of the printer with a wooden match. Especially I found a small black lever mentioned on a Dell web site (general paper jam help page) that could be pressed a little. It is placed just a little bit right of center behind the carriage and just above the roll that feeds the paper beneath the printer heads. I'm not sure if this was what finally did it, but now the paper jam problem has gone away.

Another thing I noticed is that my carriage is now moving to center when I open the top. When the paper jam error was present it always moved to the far left (so I could remove any jammed paper, I suspect).

Posted on Apr 12, 2008

  • 3 Answers

SOURCE: DELL 1710- PAPER JAM AFTER EXITING PAPER BIN!

Preface; I am a support tech for a major gov't facility and we have hundreds of the Dell printers and PC's.

2 possible solutions. I have seen both. Items can get stuck in the paper path in the guide area, this is just before the pressure roller plate, this is the plastic piece under the fuser roller assy. The rounded plastic piece that guides the paper from the tray into the print area can have paper scraps or objects such as rubber bands, staples or paper clips caught inside of it. This can happen if any of these things get in the paper tray. I just pulled a rubber band out of one of these today.

Many times it is the paper sensor that is located under the pressure roller plate. After you remove the fuser asy you can see a plastic 'finger' that is just right of center in the pressure roller. There is another one a little further in and it is more center line on the 'floor' of the printer.
I have seen these go out with fair regularity. If you remove the paper tray and turn the printer on its side you can find the body of this sensor under the feed roller/arm asy that drops down into the tray to start the feed process. It has some white, plastice type material and wires running out of it. It is held in by a single screw. There is another sensor of the same design located by the pivot point for the feed arm. If the paper gets by the first sensor then stops, it is the second sensor that is out.

Posted on Jan 14, 2009

NitrusInc
  • 326 Answers

SOURCE: I have a Dell W5300 printer. After removing all

Have you attempted leaving the printer unplugged (if possible in the on position) for a period of 5-10 Minutes?

Posted on Apr 13, 2009

  • 1 Answer

SOURCE: Dell MFCP 3115cn Error Message

From what I have read, it has to do with the scanner arm is jammed or locked. You may be able to toggle the plastic slider above the scanner glass near the hinge from the locked position. That didn't work in my case, but if you tear the scanner down, you may be able to free it. Otherwise a new scanner portion may be required.

Posted on Sep 27, 2011

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Removal of paper stuck in a dell 3115 fuser?


It's best to remove the fuser to get access to it. This video will show you how to remove it, and which levers to move to release tension in the pinch roller to clear the jam http://www.youtube.com/watch?v=UjyggtF8d1k After you remove the jam make sure to do a close inspection on the internal roller (use a flashlight). You're looking for any scratches or "dents" in the colored roller (sometimes a deep red/brown color sometimes blue) if there are scratches you are probably going to have to replace the fuser. The imperfections on the fuser roller will show up on your printed pages. If you do need a new fuser you can find them for $160, or the entire rebuild maintenance kit for $375 http://www.fastprinters.com/productdetails.asp?PRODUCT_ID=DELL-UG190

Dec 19, 2013 | Dell Printers:Dell MFP Color Laser 3115cn

1 Answer

Keeps telling there is a paper jam


This particular 'paper jam' error on the Dell 3110/3115/3130 can often be caused by the paper not being picked up from the paper tray. The printer 'expects' to 'see' the paper pass various sensors during it's path through the printer. Each one has a 'time window'. If the paper is not seen to pass sensors at the correct timings, a paper jam is assumed.

Now - to cure the problem.

Just cleaning the (3 identical) pickup/separation/feed rollers in the paper tray area could be enough (they get a build-up of paper dust - can affect their effectiveness).

One of these rollers wears much quicker than the rest, and gets a pronounced flatspot. Replacement rollers are available via 'that' well known internet auction site.

Feb 05, 2013 | Dell Printers:Dell MFP Color Laser 3115cn

1 Answer

Getting a constant "Paper Jam 071-100" error when printing from Tray 1 (no jam found).


You need to replace the paper pick up, feed rollers and separation sub-assebly.

Nov 27, 2012 | Dell 3115CN

1 Answer

Dear sir, I have a 4 IR 5000 machine. One machine complaint is paper jam, the paper jam err code is 0102. how can solve the problem please reply immediately


This means that there is a delay jam on the second sensor from the paper casette. You will have have to replace the pickup rollers, or try cleaning them.

Dec 21, 2010 | Canon imageRUNNER 5000 Copier

1 Answer

Dell MFCP 3115cn Error Message


From what I have read, it has to do with the scanner arm is jammed or locked. You may be able to toggle the plastic slider above the scanner glass near the hinge from the locked position. That didn't work in my case, but if you tear the scanner down, you may be able to free it. Otherwise a new scanner portion may be required.

Feb 17, 2010 | Dell Office Equipment & Supplies

2 Answers

Dell 3100cn Duplex won't feed


I'd suggest it is a sensor issue. Since the error comes up, the printer stops responding - even if everything is okay.

Jul 28, 2007 | Dell 3100cn Laser Printer

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