Question about Fargo HDP820 Thermal Printer

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HDP820-LC printer is not printing.

My fargo hdp820-lc does not print,the card stop at the card flipping mechanism.but on selfteste it pc and printer cable are ok.i.e to say that my pc is printing with another hdp820-lc printer.

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  • Anonymous Jan 11, 2009

    i always have the same issue with my hdp820. i think its the id software that i use. Are you using the AssureID sofware too? Its a very odd problem because it comes and goes. I usually have to open the printer and press the advance card button and then one the card moves, i close printer and it finishes the print job.



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Please check with fargo and make sure you have the latest version of the patches.

also update the printer drivers. If its working on self test, the software is doing something to it. Try printing only single sided and see what happens.

Posted on Apr 23, 2009


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If it is printing only the front of the card, then ejecting normally:
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If the card enters the flipper, but gets stuck (doesn't flip), and does not eject, then you may have a fault with the flipper module itself. There is a diagnostic program freely available (the Fargo Workbench Utility) directly from the manufacturer's website at Download and install it on your PC. It includes a printer information section that can calibrate sensors, film, etc., and also can send direct commands to the flipper to level itself ("home the flipper table"), as well as step it in either direction.

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