Question about Acer Extensa 4620 Notebook

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Acer extensa 4620z video problem

I tried to play a video on my acer laptop and I have sound but no video, it is just a black screen. The video was working fine and I can't figure out why it isn't working any longer. I t does not work on WMP or PowerDVD.

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  • klynne7997 Mar 15, 2009

    thanks for the help. Unfortunately, it was a regular dvd that did not play in either one. Also, the 2nd video I tested was a video that was one I had previously watched numerous times in WMP and it worked just fine so it isn't a format problem. But thanks for the help!

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First you check the file format of the video.Because all file format does not supported in Power dvd or WMP.i think it will be played in VLC player.if not then find the converter in the GOOGLE and convert it.

Posted on Mar 15, 2009

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