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Why tomtom always say to me that my device is not connect

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  • Tomtom Master
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When the GPS device is not able to receive (more than 3 or 4) satellite signals, it will continue to search. This may take a while ... or if you're indoors or under cover of some (solid) obstructions, it may not happen. So, make sure you have clear views of the skies when you are trying to get satellite signals.
Consider regularly updating the GPSQuickFix file (by connecting your GPS using TomTom HOME) to download the positions of the satellites (over the next 7 days). It may help.

Posted on Oct 27, 2013

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Posted on Jan 02, 2017

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WHY isn't MY TOMTOM CHARGING? It's BEEN PLUGged IN FOR 45 MINS.


Usually an old (or older) battery will no longer hold a charge ... or will only hold a small charge (that will let you run the GPS for only a few minutes).
Often, when the TomTom device is always connected to the charger (in a vehicle), where it charges every time the car is turned on, whether the TomTom is being used or not, the battery gets charged (partially or fully) often enough to use up the "maximum number of charge" cycles for the battery. Hence, it will no longer charge properly or hold a strong charge.
Like for all lithium batteries, it's better if your device is not always connected and being charged (whether you are or are not using it). The battery will last longer and it will still be able to hold a stronger charge.

Feb 24, 2016 | Tomtom GPS

1 Answer

Why does my tom tom always say searching for valid gps signal


tomtom had a problem with this at one time, have you connected it to their website to download fixes?

Sep 17, 2014 | Tomtom VIA 1405 GPS Receiver

1 Answer

No gps signal with tomtom


Solution for No GPS Signal

To pinpoint your location, you need to get signals from at least 4 satellites. If you receive signals from less than 4 satellites or the signals are not strong enough, the Driving View stays gray and one of the following messages is shown in the bottom right corner of the Driving View:
  • Waiting for a valid GPS signal
  • The GPS signal was lost sec ago
Note: In previous versions of the TomTom application the message may vary.
If you see any of these messages, try the following:

Finding a GPS signal
In the following cases it can take up to 5 minutes to find your current position:
  • You use your TomTom device for the first time.
  • You haven't used your TomTom device for a longer time.
  • Your TomTom device has been relocated without using it (e.g. after traveling by plane or train).
If it takes longer than 5 minutes, make sure that you are in an open place without tall buildings or trees around you.
Once your TomTom device has located your current position, the Driving View is shown in full color and shows your position on the map.
Tip: Most TomTom devices can use QuickGPSfix™ to locate your current position faster.

Flight mode
On devices with built-in GPRS connectivity, flight mode also disables your device’s GPS reception.
To switch flight mode off, tap Flight mode in the preferences menu and then select Restore connections.


Clear View
Your TomTom device must be outdoors to locate your current position.
Try repositioning your device in your car; ideally, try to position it at the lowest possible point directly on the windscreen.
Some vehicles have a heat reflective shield embedded in the windscreen, which may prevent your device from locating your current position. If this is the case in your vehicle, use the TomTom External Antenna Kit (available as an accessory).
Tip: As a reference, place your device outside your parked car to see if it can find your current position.


Reset your device
Reset your TomTom device. Click here to learn how to reset your device.


Install the latest application
We recommend always having the latest version of our application installed on your device.
See also: How to check for and install an updated version of the TomTom application?

Feb 01, 2010 | Tomtom ONE GPS Receiver

1 Answer

What is the bluetooth passkey code?


When you are pairing your TOMTOM with a BlueTooth-enabled cellular phone, your TomTom will ask you to enter "0000" when the phone asks for a pin. In order not to have to enter the pass code every time you want to connect to the phone, declare the TomTom as a trusted device.
When you are pairing the two make sure that the phone is "visible for xxxx minutes" or "always visible".

Jan 25, 2010 | Tomtom GO 920 GPS Receiver

2 Answers

Looying to update maps


Get the latest version of TOMTOM HOME
Install it and run the program.

Now with your GPS tunred off connect it to your computer via a short USB lead.

Now switch on the GPS and clikc yes when t asks if you want to connect to a computer.

TTH will now start up and from there you can update the tomtom itself.

Oct 03, 2009 | Tomtom One XL GPS Receiver

1 Answer

Red x on Tom Tom


This is TomToms fix, apparently something went wrong with the software, my advice would be to make a back up of the device using the TomTom home software.
This issue can come from disconnecting the device while it is attached to the computer and software while it is busy, always make sure you use the eject device in the TomTom home software if you are connected to the PC.

http://www.tomtom.com/support/solution.php?GID=1&PID=2029&SID=0&CID=152&Language=4&FID=2053

Aug 11, 2009 | Tomtom XL 330 Car GPS Receiver

1 Answer

Tom tom one version 2.2


Try this.
Run TTH without your unit connected.
Click on update my device (or any other process that you need TTH to perform).
You will then be prompted to connect and turn on the tomtom.
Connect and power up the device, if it asks you if you want to connect to computer, select yes (it does not always ask).

Feb 16, 2008 | Tomtom ONE GPS Receiver

1 Answer

I am unable to connect my mobile


Reset your device
Reset your TomTom using a straightened paper clip.
If you use a PDA, check the manual that came with your PDA to see how to reset it.


Install the latest application
We recommend always having the latest version of our application installed on your device.
See also: How to check for and install an updated version of the TomTom application?

Jan 07, 2008 | Tomtom GO 700 GPS Receiver

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