Question about Oki Printing Solutions C9650 Led Printer

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Oki c9650 I have 2 problems 1: Colors are not registering everything looks blurry. 2: we are getting a non paper sensing error, but the machine keeps working?

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The top cover mechanism that protects your LED heads has broken gears that operate the protection shields. As a test, you can remove the 4 black shields from the LED printheads and see if the printer now prints correctly. If that fixes it, then I recommend leaving the machine that way as replacing the entire top cover is the solution...very expensive if it is still available to purchase.

Posted on Oct 16, 2013

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Posted on Jan 02, 2017

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I have an OKI C3530 MFP that tells me to open the top cover due to a paper jam, but no paper anywhere. The machine was stopped in mid print and is now confused. Help!


Open the machine and remove the paper tray, the drum tray, the transfer belt and the fuser. Check all for a sheet or part sheet of paper. replace all and retry.If still register a paper jam have a look underneath to see if one of the paper pick up sensors is jammed open.

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Oki MC361 keeps jamming when paper feeds from printer tray or manual feed.


Take out both the drum tray and the transfer belt. Reseat the transfer belt and make sure both clips at the sides are locked down. Reseat the drum tray and checked it is firmly located. Re-try your prints. If it still fails, take the paper tray out and check for a paper fragment in the paper feed path.

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OKI C9800 NON PAPER SENSE ERROR


remove the toner/drums and transfer belt. on the right side is the reg rollers. there is a black arm and sensor the detects the paper weight etc there. that will control the paper sense errors, make sure it moves freeley, clear of paper, dust etc.

Jul 30, 2014 | OKI C Office Equipment & Supplies

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Oki b431d paper jam


Paper jam is initiated by a sensor that does not register (or tell the logic board it has registered) a movement of the paper through the printer. Try finding out what sensor is near the point the paper stopped. Look if anything id blocking a optical sensor, or any small lever is blocked in free movement. Close all covers correct and make sure nothing is blocking the covers. Not even just a small piece of paper.

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Error Code #380


check in back side of printer there should be small paper jam check it.

Jul 13, 2009 | OKI C5100n Laser Printer

2 Answers

Oki C9300 - paper keeps jamming in the 2 same places, reads either 383 paper jam or non paper sense error. All drums and tonners are new, paper is loaded.


your getting a 383 paper jam, find paper in two different places.
See if it's a duplex related problem. print single sided documents, if that works, try printing two sided documents (it'll be the duplexer) if it only fails while printing duplex.

Also, check the back door. Make sure the back exit tray is closed all the way.

You can also have a paper jam in the duplex unit (open the front door), the duplex unit slides out the front. You can easily remove the duplex unit and run the printer without it.

Oct 20, 2008 | Office Equipment & Supplies

1 Answer

I have a Oki C 9300 and it is jamming nearly every time I print. It is now coming up as a non paper sense error. Any easy solution?


do you use Duplex or single printing? which tray mostly used for printing??
Have you check out setting for printer: setting in the print driver, Under the General tab > Printing Preferences > Paper/Quality tab > Advanced > Printer features .. Make them default.

Oct 20, 2008 | Office Equipment & Supplies

1 Answer

Oki C9300


What is the status of your fuser unit and on what paper settings are printing on? When last have you cleaned tour machine?

May 23, 2008 | OKI C9300 Led Printer

1 Answer

Oki 9800 230 fatal error


No reset need to fix fault then clears...check toner carts are secure on drums, all their contacts are clean,

Replace Toner Cartridges with Gen OKI new ones... are you using non oki product? Cause Toner carts, thats where I would start looking cause the error is the machine not receiving correct information from a little chip built into the toner cartridges to allow operation to begin.

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1 Answer

OKI c5150n I get an error that the printer cannot detect the C drum unit.


It sounds like a defective drum unit. Also make sure you are using genuine oki supplies.

Jun 01, 2007 | OKI C5150n Led Printer

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