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No the headphone jack doesn't disable the speakers. There are two switches in the lower middle of the receiver that are labeled speaker A and B. Pushing one of these should disconnect the speakers from the receiver.
There is an internal switch inside the actual 3.5 mm headphone/speaker jack. When you have either headphones or speakers plugged in, it automatically switches to external. FYI: Macs are also notorious for getting 'stuck' in this mode (external) and I've had to walk numerous people through the steps to correct this. My Macs are definitely not excluded :) I hope this helps.
You are getting low volume because there is no amplifier in those speakers. Computer speaker sets are powered -- there is an amp in one of them them which drives both speakers -- a computer audio output without an amplifier will only satisfactorily drive headphones.
please check your speakers, try to insert headphones and hear if u can hear any sound, try to install drivers if u can hear the sound with headphones means there is a problem with ur internal speakers
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