Question about Dell Latitude E6500 Laptop
My Dell Latitude e6500 (running Windows XP) stopped successfully booting up in normal mode (freezing once it gets to my home screen) although it still boots in safe mode. I've managed to retrieve most of my data via safe mode. I get the error code 2000-0146 when I run the BIOS diagnostic test on my Dell Latitude; the first time I ran the diagnostic I got the related error code of 2000-0142 [hard drive self test unsuccessful]. After a lot of searching on tech sites, I've determined others who've had these errors have successfully rehabilitated their hard drives via a series of commands through the windows recovery console--one such command being CHKDSK /r. when I run this command, it says: Volume OS created 08/13/09 05:55a The volume serial number is 5c9f-e82a. CHKDSK is checking the volume... CHKDSK is performing additional checking or recovery... CHKDSK is performing additional checking or recovery... CHKDSK is performing additional checking or recovery... Then it stalls consistently at 55% completed. Any ideas on how to troubleshoot this issue? I've tried other commands to solve the prevailing issue of the malfunctioning boot like bootcfg, fixboot, and fixmbr, all to no avail. The fact that the computer is booting in safe mode makes it feel like a software issue (perhaps corruption of my HDD caused by a virus), but I've run superantispyware and Symantec and Malwarebytes' Anti-Malware in Safe Mode, all turning up no threats.
This is a regular problem on Win XP computers. They are old so the hard drive is also old. You may need to do a reinstall of your operating system. But you could try running RKill first it is a rootkit killer. This may find the problem in your software, but don't hold your breath, With chkdsk failing it is a reliable indicator of a physical failure on the hard disk. You need to consider that a hard disk is metal plates spinning very fast and while they are designed to take some knocks, over time a laptop takes more knocks than you would expect. The plain truth is, stuff breaks and need s replacing.
Posted on May 01, 2013
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Posted on Jan 02, 2017
my computer when start I saw the logo of windows, but faster the screen its turned black and dont nothing. I reboot all componet and give me a msg fan are RMP=0, and the hard disk do nothing too.
Posted on Jun 22, 2008
step 1. open up the case and locate your hard drive
step 2. carefully remove the cables and power to the hard drive and remove it
step 3. goto your local office depot, staples, walmart or radio shack and buy a nice new hard drive somewhere around 250 gigs should be plenty for you,
step 4. now that yopu have a nice new hard drive put it in the spot where your old hard drive was in the conputer and plug both cables back into the new hard drive, after this is done put your case back on and start the computer up with your windows cd in the cd rom drive and reinstall windows. :) hope this helps
Posted on Oct 14, 2009
The 2000-0146 error code indicates a read/write failure of the hard drive. There is at least 1 sector that is failing on the drive. While it is working at the moment, the drive is failing and will over time degrade and eventually fail completely. Backup any important data, then replace the drive.
Posted on Dec 11, 2009
The DST error code 1000-1046 is definitely a failing hard drive. ..I am not sure why your laptop is not recognizing a CD in the drive, but you should go into your BIOS settings, and in boot sequence, make sure that the CD drive is the first boot device. If you can't boot from a CD, you are not going to get very far with installing a new hard drive...
Posted on May 02, 2010
Testimonial: "Great advise. Thank you!!"
go to this link and get the proper support you need. contacting Dell will ultimately address the issue and get it fixed. go to the chat section , have your service code ready (look on back of computer) and have the express service code too.
i am sure this will help
Posted on Nov 01, 2010
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