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Yes that is true, a portal of power cannot have 2+ skylanders on it. However, you may be able to use that same technique, but either use two portals, or put your skylanders down one after the other, not all at once.
I had problems sinc'ing the portal of power, I read a solution on a other site which worked for me - try this: Sinc the portal of power while in a different game.
Close Skylanders game and opened
another game, I opened another game I have saved on the ps3, then followed the directions on
how to sinc - I unplugged the usb then replugged it in. I opened the
back of the battery compartment, turned the portal on and then turned it
upside down and pressed the sinc button so the light on the side of the
portal flashes really quickly. Straight away the light stopped
flashing and remained on (sinc'ed). I then replaced the battery cover
and closed the game and reopened Skylanders - worked great. Would
recommend this method to anyone having problems. Good luck.