Question about Microsoft Xbox 360 Console

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Xbox 360 update problems

Today when I went to go on xbox live it said I needed to do a update. So I follow the directions. It says after update done console will restart. Well, It restarted then went right to a update failed contact xbox screen. console completely frozen can't do anything.

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Re: xbox 360 update problems

If the above suggestion does not work, which i think should, try to delete cache on Xbox 360 console. Firstly, go to System tab, then go to Memory, then, highlight HDD (DONT CLICK) and press Y. Enter x, x, left bumper, right bumper, x and x . Sorry, but this does not always work, if it dows, when the tab appears that asks if you want to perform maintenance, click yes

Posted on Aug 09, 2007

Re: xbox 360 update problems

Same thing happened to me too, i think it has something to do with the latest update. I turned on console, asked me to update, i did so, it rebooted fine, i bought Track and field, played that for a while, turned off for a few hours, turned back on and E74 error code. I calleds support and they told me to do the same things(unplug everything). After all this failed she said it needs to be repaired. Mine is out of warranty so will cost £63. I told her its happened because of the update as its been fine since i had it, but she begged to differ. At this moment, i'm not willing to pay £63 a repair which i feel is their fault. Regards Mark.

Posted on Aug 09, 2007

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Re: xbox 360 update problems

Cut the power from it then try to resart ur update over

Posted on Aug 08, 2007

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1 Answer

STATUS CODE 4099-4174-1600-0700-C000-000E has a handy search page to lookup error codes:

From that page, those is the answer and resolution they give, good luck:
" Error C000-000E occurs when you try to download an update to your Xbox 360 console
You see the following error when you try to download an update to your Xbox 360 console:
error code xxxx-xxxx-xxxx-xxxx-C000-000E
Update failed.
Note In this error code, the "x" digits vary.
This error message means your console could not download a software update from Xbox Live.
To resolve this problem, try the following solutions:
Solution 1: Try installing the update again.
Solution 2: If you're having problems connecting or staying connected to Xbox Live, see Troubleshoot your Xbox Live connection.
Note You can also update your console software by copying the update to a USB flash drive or a disc and then applying it to the console. "

Jun 13, 2014 | Microsoft Xbox 360 Console

1 Answer

Systems need up dating disc

You're Xbox 360 does not need a specific disc to update. When you log into Xbox Live, and your system needs an update, it will usually give you the choice to update, or not, but you don't need a disc to do so. To sign up for Xbox Live, access the Sign Up feature on your Xbox Dashboard. You can also sign up for Xbox Live at the following link

Xbox Live does cost money.


Jun 28, 2011 | Microsoft Xbox 360 Console

1 Answer

Need system update

Connect your Xbox 360 to your router via an ethernet cable and download the update from directly from Xbox Live. Alternatively, you can download the update on your computer and either burn the file to a CD/DVD or drop the file onto a Memory Stick and put that into the Xbox to run the update. Most newer games have the newest update directly on the game disc. Direct link to Microsoft:

Apr 23, 2011 | Microsoft Xbox 360 Console

1 Answer

Heey i just bought a new xbox 360 slim 250gb and my network connection is fine but when it prompts me the update the update keeps failing and ive tried everything on xbl support but nothings working please...

Hey there,

This is likely a problem with your network connection in which it is unable to connect to XBOX Live. I would need to know the make and model of your router to go into further detail on this, so all I can provide you with is some general information to help resolve the issue.

Go to this website and select the router you are connected to:
Skip the Advertisement if it pops up, then select Xbox Live 360. Follow the instructions to set up the proper ports for your router.

If that doesn't work, try plugging in your 360 with an Ethernet Cable, directly to the modem, then download the update.
Let me know if that works :)

Jan 29, 2011 | Microsoft Xbox 360 Console

1 Answer

The x box says system update stopped..what has happened? how do i fix it?

Came across a link that might be of some use to you, here's what it says:

Get Updates for Your Xbox 360 Console There are three ways to get updates for your Xbox 360 console:
Update through Xbox LIVE. Copy update to a USB Flash Drive. Burn a DVD or CD. Update through Xbox LIVE
Getting the update free on Xbox LIVE is the best option because your console will be automatically updated as new system software is released.
To update your Xbox 360 console on Xbox LIVE, you must have an Xbox LIVE account with either a Gold or Silver membership, and a broadband Ethernet connection.
To update on Xbox LIVE: Connect your Xbox 360 console to your broadband connection. If your console is not connected already, see Connect to Xbox LIVE. Note Your console will be restarted when you join Xbox LIVE, so be sure to save your game progress. Create an Xbox LIVE membership or add one to your offline profile, if you haven't already. Go to the Marketplace area of the Xbox Dashboard and select Join Xbox LIVE. Follow the steps for creating a profile. You can also add an Xbox LIVE membership to an existing profile by selecting Join LIVE from the Xbox LIVE area of the Xbox Dashboard. You may be asked to update the software on your console. Select Yes and wait for the update to finish. Future updates will be installed automatically, as long as you are signed into Xbox LIVE. Copy the Update to a USB Flash Drive
If you don't have an Xbox LIVE account or have a slow Internet connection, using a USB flash drive is a good option.
Note: The USB flash drive must use the FAT32 file system.
Update using a USB flash drive:
Connect your USB flash drive to a USB port on your computer. Click here to begin downloading the update folder. Save it as "$" anywhere on your computer. Unzip the File. Copy the contents from the unzipped folder onto the root of your flash drive. Safely remove the flash drive from your computer and plug it into a USB port on your Xbox 360 console. If your console is on, turn it off, then back on. The update program will start automatically. Select Yes, update now. When you see the new dashboard, you're done. Burn a DVD or CD
Your other option is to download a file from and burn a DVD or CD. Use this method if you don't have your console connected to broadband, or if you use a dialup connection to the Internet. You could even do this at a friend's house who has a broadband Internet connection and a DVD or CD burner.
To create an update disc you need the following:
A DVD or CD burner. A blank, writeable DVD or CD. The update file from This procedure involves burning the DVD or CD by using Microsoft Windows DVD or CD burning software. If you're using third-party CD/DVD writing software, follow the instructions for creating a data disc.
The same steps apply whether burning a CD or a DVD.
To create a DVD or CD:
Click here to begin downloading the update folder. Save it as "$" anywhere on your computer. Place a blank disc in your burner. From Windows Explorer, select Open Writable CD Folder Using Windows Explorer or open the CD drive icon. Open (double click) the zipped $ folder and drag the contents of the zipped folder to the root of the CD Folder. If the CD write window doesn't open by default, drag and drop the folder onto the CD/DVD RW drive. Note If you are using an earlier version of Windows you will need to open the file using a separate utility (for example, WinZip). In the Explorer window, click Write files to CD from the CD writing tasks or right-click the CD/DVD RW drive and select Write these files to CD. Caution The update filename and folder structure must be intact for the update to run properly. Follow the steps in the CD wizard. When you are finished with the wizard, the CD will eject. Your CD is ready. To update the console:
Place the CD in the Xbox 360 console.
Power cycle the Xbox 360 console. The update program will start automatically. Select Yes, update now and press A. Wait for the update to complete. When the console reboots, you're done. If this does not work then you need to sand your xbox in to microsoft.
Keep Checking Daily for the new update.

Jan 01, 2011 | Microsoft Xbox 360 Console

1 Answer

When i got on my xbox 360 i went to go on xbox live so it said that there was an update so i went to update so its updating updating then it said that i had to test my xbox live so i did then i was sighed...

Solution is simple just create go to join xbox live by your avartar profile screen. Once you have signed up you will be able to get on xbox live. Remember xbox live have silver and gold accounts. Silver accounts are free but you can't play games multiplayer and gold is charged but gives access to multiplayer gaming.

Nov 01, 2010 | Microsoft Xbox 360 Console

1 Answer

When i try to update my live it will not work when the first part of the update is done it says cant download the update

Xbox Live has been having difficulties lately, today in particular. This is not a problem with your system or your internet connection. What you have to do, is keep restarting the update until it completes. It's a pain, I know, but you will get it to update with minimal fuss, as Microsoft has been working on this all day. Thanks.

Nov 01, 2010 | Microsoft Xbox 360 Console

1 Answer

Wont let xbox live update i checked connection and it was fine

If your Xbox 360 console is connected to the Internet through a router or gateway (as opposed to through a direct modem connection), try connecting the console directly to the modem. Here's how:

  1. Plug one end of a network cable into the back of your Xbox 360 console and the other end into your modem.
  2. On the console, sign in to Xbox LIVE and start the game.
  3. Choose to download the game update.

If you can download game updates when the Xbox 360 console is connected directly to the modem, there might be a problem with your router or gateway configuration.


Nov 01, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox wont update xbox live

Most cases here you on a wireless connection?

If youe on a wireless connection change to wired then update, if your already on a wired connection then you need to connect your machine direct to your ISP modem and not any routers or switches or things that would inhibit or bloack the transmission. What happends is Xbox live is loaded and sometimes the download drops out because of the amount of users on the service at any given time. Once it falls below any certain KB/per secound the transmission is stopped by your isp this is called a abandoned download.

If your on a router disconnect and go directly into the isp modem.

Thanks and please do leave postive feedback and ratings for your free answer today.

Jun 15, 2010 | Microsoft Xbox 360 Console

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