# Can't open combination masterlock padlock

The "dial" on my lock can move up/down/left/right to form a combination "password" lock. The problem I am having is the the dial won't move far enough in any direction to form the combination. It is like it is stuck and won't go past a certain critical point. Thank you.

Posted by on

×

my-video-file.mp4

×

## Related Questions:

1.Spin the dial at least three times to the right (clockwise), all the way around.
This "clears" the lock of any previous numbers. If at any point in putting in your combination you mess up, do this again to start over.
2.Enter your combination. Turn the dial to the right and stop at your first number. Always start with a turn to the right!
• For your second number, turn the dial to the left, going past zero and your first number. Then stop at your second number.
• Some locks are a bit odd or finicky -- if your locker isn't opening after you put the three numbers in correctly, try turning left past your second number once and stopping on it on the next go around.
• For your third number, turn the dial to the right and go directly to the last number. Leave your lock on this number. Always remember: right, left, right.

Oct 19, 2016 | Computers & Internet

### How do I can unlock dial lock

The master dial lock is the world's best selling combination padlock.The lock uses three digit combination of 40 numbers.allowing for 15,00 possible variations
.Follow these step to unlock dial lock. With the Combination Step 1 Turn the lock until the numbers read right-side-up. Roll the left-most dial until the first number of your combination lines up with the scored hash mark just to the left of the dial.
With the Combination Step 2 Roll the middle dial until the appropriate number lines up with the number to its left. Do the same for the right-most number. Your three-digit combination should now show, left to right, lined up with the scored hash marks.
With the Combination Step 3 Pull the body of the lock away from the U-shaped metal ring without turning any of the dials. The lock will click open to expose a hook. The hook spins 360 degrees so that it can be placed onto, and taken off, luggage.
Forgotten Combination Step 1 Pull the body of the lock and the U-shaped ring away from each other to put pressure on the mechanism inside the lock. Pull the body of the lock away from its attachment, or, if the lock is not attached, apply pressure on the U-shaped ring away from the body of the lock with your fingers. Keep holding a firm, steady pressure.
Forgotten Combination Step 2 Roll the dial closest to the U-shaped ring slowly, while keeping steady pressure on the mechanism. The dial will get difficult to roll over three consecutive numbers, and one of those numbers will click. You should feel and hear this small click, and that is the first number to your combination.
Forgotten Combination Step 3 Repeat Step 2 with the middle dial, and then the farthest dial. Leave the dial set when you find the click, moving onto the next dial. The combination will reveal itself, letting you pull the U-ring away from the body of the lock.
Resetting Your Combination Step 1 Hold the body of the lock so that the numbers face away from you. Set the combination and release the U-shaped ring.
Resetting Your Combination Step 2 Turn the hook of the U-shaped ring counterclockwise 90 degrees until the notch on the stem of the hook and the hole on the body of the lock line up. Push the stem of the hook down into the body of the lock as far as it will go.
Resetting Your Combination Step 3 Turn the hook another 90 degrees counterclockwise while it is depressed into the body of the lock.
Resetting Your Combination Step 4 Roll the dials until you have your new combination.
Resetting Your Combination Step 5 Turn the hook 90 degrees clockwise and raise the stem out of the body of the lock. Turn it another 90 degrees clockwise and push it back into the locked position. The lock now uses your new combination.
Luggage Trolleys Supplier
Supplies Made to Order from World's Largest Supplier Base. Top Deals!
www.alibaba.com \$0.01 Web Hosting
Scalable, Secure Web Hosting. Try Our Award-Winning Service Now!
www.hostgator.com/1Penny Rooftop Air Conditioner
low noise, high static pressure. Made in China, Inquire Now!
Get The Most Popular Apps For The Largest Social Network. Join Now!
Move Over, Turkey: 9 Side Dishes that Will Steal the ShowKraft Recipes See Another Side of Dubai in HattaDepartment of Dubai Tourism & Commerce Marketing by AFAR
Email Best Practices: Sending Emails That Won't Be IgnoredRackspace
TIP
• Email yourself the password to your lock, and title the email "Luggage Lock." If you forget the password in the future, simply search your email for the term "Luggage Lock."

WARNING
• Do not open a lock that does not belong to you. It is against the law.

REFERENCES
RESOURCES
ABOUT THE AUTHOR Christopher Michael began writing in 2004 for his college newspaper. He received a Bachelor of Arts in English and psychology, as well as a certificate in criminal justice from the University of Massachusetts, Amherst.
PHOTO CREDITS
• Creatas/Creatas/Getty images

Suggest an Article Correction
How to Open a Combination Lock on a Samsonite Suitcase
• How to Reset the Combination on an American Tourister
• Airline Rules on Locked Luggage
• How to Reset a TSA Lock
• Reagan Airport & Luggage Storage
• How to Prevent Lost Luggage
• Cost of Shipping Luggage Ahead to Destination
• How to Repair Wheels on Luggage
• The Odds of Losing Luggage
• How to Make Inexpensive Luggage Tags
• Solutions to Lost Luggage in Air Travel
• How to Measure Luggage
• How to Expedite Lost Luggage Claims
• What Are the Dimensions of Hand Luggage for Air France?
• What Rights Do I Have If My Luggage Is Lost?
• How to Store Luggage While Traveling in Italy
• Happy Camper: Test Your Outdoors Knowledge
• Cruisin' Along the PCH: Test Your Knowledge
• Which U.S. Landmark Would You Be?
• Can You Pass for a Proper Brit?

• Nov 15, 2014 | Lands Phones

### I got the master lock speed dial combination lock but forgot my combination and it won't open. can somebody please tell me if i can reset the password?

1. Contact Masterlock.com and fill out the form, get it notarized and send it in for the combination to unlock it based on the S/N which is on the lock.(http://www.masterlock.com/faq/LostCombinations/). Good luck on this since Masterlock will end up finding something that will prevent them from giving you the combination. Its quite frustrating and NOT worth the trouble.

2. Go to home depot. Buy a 24in bolt cutter (\$22) cut the stem of the lock. and replace with a new lock that you can buy from home depot for \$ 29.00. If you have a key that is inside the lock box that you really need, You will now need to drill out the combinations piece by piece and the door will pop open or send the lock back to Masterlock. They will retrieve the key for you and send it back.

Aug 27, 2012 | Master Lock 5400d: Portable Select Access...

### My master lock is locked and i don't know the combination to it

If this is an older masterlock with a serial number, you can fill out the form located here http://www.masterlock.com/pdfs/lost_combo_form.pdf
Read the below from masterlocks website: Due to increased security concerns nationwide, Master Lock recognizes the heightened need for additional safety measures. We no longer provide lock combinations in response to phone, fax, or email requests. Please follow the procedure outlined below to obtain the combination to your lock and submit your request to:
Master Lock Warehouse
1600 W. La Quinta Rd
Suite/WHSE # 1
Nogales, AZ 85621Procedure:
• Print out the Lost Combination Form from a printer friendly page, or download the PDF file.
• Have your Lost Combination Form notarized by a Notary Public to prove that you are the owner of the lock (you can include up to 6 combinations on one notarized form).
• Note: Inmates at a correctional facility - in addition to the lost combination form, you must submit your request on official prison letterhead. In lieu of notarization, the form must be signed by a prison official.
• Photocopy the serial number on the back case of your combination lock. This copy MUST clearly show that the lock is not attached to anything. Be sure to hand write the serial number on the photocopy.
• Mail the original completed, notarized Lost Combination Form and the photocopy of the back of your lock to the address above.
Note: It will take approximately 4 to 6 weeks to process your request for a combination.

Note: If the form is not fully completed and notarized with a raised seal or rubber stamped seal, or if the serial number is not legible on the photocopy, your request will not be honored. Master Lock does not reimburse for any Notary fees.

Aug 27, 2011 | Garden

### Master Lock 5400D Key Storage Combination Lock box i reset it combination a couple of days ago and it worked fine until today. Now it won't open with the new combination. How can I get in to it without...

Two solutions: (if the box is closed and it is attached to something)

1. Contact Masterlock.com and fill out the form, get it notarized and send it in for the combination to unlock it based on the S/N which is on the lock.(http://www.masterlock.com/faq/LostCombinations/). Good luck on this since Masterlock will end up finding something that will prevent them from giving you the combination. Its quite frustrating and NOT worth the trouble.

2. Go to home depot. Buy a 24in bolt cutter (\$22) cut the stem of the lock. and replace with a new lock that you can buy from home depot for \$ 29.00. If you have a key that is inside the lock box that you really need, You will now need to drill out the combinations piece by piece and the door will pop open or send the lock back to Masterlock. They will retrieve the key for you and send it back.

Jun 25, 2010 | Master Lock 5400d: Portable Select Access...

### On the master glo website it tells me - as a standard factory settings rule - that to open the lock i have to turn 3 times to the right to start - is that three full turns ?? could you explain how to open...

Hi,
Let me see if I can help. I started out to write you an explanation when I found this video for you to watch...It explains better than I ever could.

CLICK BELOW and when you get to the site, scroll down the page on the right, till you get to " Combo Lock Training Tool " listed under " MASTER LOCK SERVICES " Click on Combo Lock Training Tool and a video will download that you can watch.

Hope This Helps,
RSMITH972278
http://www.masterlock.com/residential/schoolcampus/glo.shtml

Nov 25, 2009 | Locks & Locksmithing

## Open Questions:

#### Related Topics:

75 people viewed this question

#### Top Master Locks & Locksmithing Experts

Level 3 Expert

##### ray gallant

Level 3 Expert