Question about Kenmore HE2 Washing Machines
Will wash and drain but will not spin
F28 means your washer is locked and not unlocking. To unlock your washer take off the bottom access panel by removing the 3 bottom screws. Reach up near the latching assembly & attached to the door latch is a little plastic pull lever. Pull down on this lever and open the door. Unplug your washer for 60 seconds and plug your washer back in. If the error re-occurs you need to replace your door lock.
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Posted on May 01, 2013
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Posted on Jan 02, 2017
SOURCE: Water Does Not Drain
You may need to Clean out the pump catch to do this you need to remove the drain pump access cover, insert a pointed object (or tool) into the hole, Bottom right front of the unit push in to release the latch and rotate the cover clockwise.
you will need to clean this out use a shop vac to remove the water in the unit or have plenty towels handy
AS far as the fault code
E:04=Er:04washing=Door control broken
Cause=Faulty Triac or control module
Posted on Feb 17, 2008
Yes...the "F02" error code is a "Long Drain" error. The washer will not spin if it cannot drain the tub, first. The following link explains how to diagnose and correct the problem:
In most cases this is nothing more than a clogged drain pump. Folow the steps outlined in teh link provided on how to check and clear the drain pump and drain lines. Now...it does not take much to damage these pumps. If anything has been left in the pump for a significant period of time it can cause irrepairable damage to the pump impeller and/or motor. The result: a drain pump that MAY run, but won't actually pump anything.
If this is the case, you will need to replace the pump. Replacements can be obtained at searspartsdirect.com. Just type in your COMPLETE model number and look under the "Pump and Motor Parts" heading for item number 10. This next link will provide you with the steps necessary to replace the pump (if required):
I hope you find this information helpful. Let me know if you require additional assistance.
Posted on Nov 09, 2008
The F54 fault code indicates that the control board senses high motor current.
This can be caused by excessive friction in the spin basket.
With the washer off, open the lid and see if the basket spins freely.
If not, you may need to remove the basket and check for an item stuck between the spin basket and the outer washer tub.
The second and third images show procedures for removing the basket on the Oasis washer depending on whether you have an impeller or agitator in your model.
If the basket spins okay, then you can follow the technical troubleshooting described in the first image.
This may help you determine the cause of your washer problem.
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Removing Tub, Basket, lint filter: http://media.fotki.com/1_p,srfssgbktsdgrrqxgtqsskgwtqkq,vi/rstsfdwbbxwwdskwfgkxrrdqddwqb/1/1303472/5961857/image5139789143943268173img-or.jpg
Removing basket & Hub: http://media.fotki.com/1_p,sqgwstkfwtfwsqwxgtqsskgwtqkq,vi/kbkbfbkgwxbfdtwrdxkrkggrdrw/1/1303472/5961857/image27197img-or.gif
Wiring Diagram: http://media.fotki.com/1_p,srfssgbdfbbkfwsxgtqsskgwtqkq,vi/rstkrrqkkxwrtdkbbrbxbqdswfffs/1/1303472/5961857/image3973684248966800668img-or.jpg
Posted on Sep 25, 2010
is an auxiliary switch in the door lock and switch assembly that
is activated at the end of the wash cycle for the machine to advance to
the spin cycle.
This is a safety feature to prevent the door from opening during the
spin cycle and the machine will not spin unless the switch is activated.
The machine works except advancing to the spin cycle and this signifies
that the auxiliary switch cannot be activated and the door lock and
switch assembly is faulty. Replace the door lock and switch assembly
(part #131763202) to address the issue.
Check the machine for error code E47, the control board detects the door PTC circuit (door lock and switch assembly) is open in spin, by waking the machine by pressing any button. Wait for 5 seconds then press and hold the Start and Pause/Cancel buttons simultaneously and as long as the buttons are held, the failure code will appear in the display as an "E" followed by two numbers, a number and a letter or two letters. The control will beep and the Door Lock, Wash, Rinse, and Final Spin indicator lights will flash. Proceed with replacing the door lock and switch assembly if error code E47 is confirmed.
Disconnect power to the machine. Open the washer door then look for the retaining hoop securing the door seal around the lip of the door opening. Stretch the retainer spring of the door seal retaining hoop then remove it.
Carefully peel off part of the door seal from the lip of the door opening near the door lock and switch assembly. Remove enough of the door seal to gain access to the door lock and switch assembly.
Remove the screws securing the door lock and switch assembly to the front panel. Once the screws are removed, lift the door lock and switch assembly then pull it away from the front panel.
Take the door lock and switch assembly out of the machine. Disconnect the electrical connections then connect it to the new door lock and switch assembly.
Put the new door lock and switch assembly into position in the front panel and secure it with the securing screws. Properly put the eased part of the door seal back over the lip of the door opening then secure it with the retaining hoop to complete the repair.
Let us know if you need further advice. Please accept the solution should you find it helpful and informative. Accepting the solution will not stop you from communicating with the expert. You can still communicate with the expert as long as you need further advice regarding the issue stated herein.
Posted on Feb 04, 2011
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