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the white ghost lines are down to the charge wire within the toner cartridge being dirty, the only real way forward is to replace the toner cartridge as access to the charge chorona wire is not possible without ruining the cartridge itself
In the past when I have seen this on my old printers, it is the color cartridge. Eithe the haed is cloged or it needs to be replaced. You could try to take the color cartridge and set the print head(copper colored end) on a damp towel for a little while and see if it will release the clog. (HP uses mostly water base inks and they dry out sometimes) Then wipe the head on a dry cloth. Reinstall and try again. You should also have software for HP to prime the head and clean it. Try that and if you still have problem, replace color cartridge.
Is it the ink cartridge contacts you already cleaned? If so, then you can also clean it using the tools menu from the printer panel:
-press setup menu, then go to tools
-select clean print cartridge and press ok
-it will print a test page. If the printout is good, you can try printing again.
i think the inside printer have dirt or obstacles that blocken the cartridges while printing.
try to clean manually the printer by using powerful air blower,repeatedly.
In Lexmark printers the ink cartridges can get clogged sometimes. Re-cleaning the nozzles might help fix your problem. Make sure your ink cartridge is not getting empty.
Hope this helps.
Your post "...it prints very faint horizontal lines in color..." is indicative that indeed your color printheads are clogged and would need repetitive deep head cleaning. This is of course would require that you keep on cleaning until such time as the faint color lines have turned to legible print.
Try re-installing the printer driver it might be caused by a virus... if not then you need somebody to clean your printers head mechanism.. the blue cartridge might have messed an ink to its circuit.
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